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Platform & Systems Administrator

About Climate Action: 

Climate Action is a mission led company that has been working at the intersection of climate change policy, innovation, and sustainable finance for 18 years. Our mission is to accelerate the transition to a global green economy to speed the achievement of the UN Global Goals and the Paris Climate Agreement. 

Climate Action’s digital and physical events create tangible partnerships between business, government, policy makers and investors to accelerate the global transition to net zero. www.climateaction.org  

About the role:

Website, Event Registration and Data Responsibilities

  • Setup, updating and optimisation of new event websites using existing WordPress templates
  • Implement and manage tracking and analytics tools including Google Analytics
  • Setup and management of event registration system and event app - Swoogo
  • Monitoring and managing data flow between platforms including sales and marketing CRM and event platform
  • Ensuring all customer touchpoints for lead generation are set up correctly
  • Providing the marketing team with regular access to key data sets and reporting
  • Optimising and presenting data for use as required by various departments including reporting, event planning and delivery.
  • Supporting the operations team at our events with onsite delegate badge printing and data reporting.

IT admin responsibilities

  • Office based point of contact for all IT setup for all staff, liaising with outsourced IT support company.
  • Assisting new starters with laptop, phone and IT setup and security
  • Day to day IT trouble shooting and support for office team
  • Keep detailed records of subscriptions including new features, pricing and renewals dates

New projects

  • Identifying AI tools that can reduce our costs or improve our competitive advantage
  • Identifying and owning 4 x new AI related projects per year that deliver on above objectives
  • Identify more efficient ways to build and clean our data and customer database.

Experience of:

  • WordPress
  • Elementor
  • ActiveCampaign or another email marketing platform
  • OpenAI and its various AI Models in business support projects
  • Swoogo or a similar Event Management platform

Cultural Fit:

  • Ability to thrive in a dynamic and fast-paced environment with shifting priorities
  • An interest in Climate Change, sustainability and working for a mission-led company

What we offer:

  • 23 days annual leave plus bank holidays 
  • 10 additional flexible remote working dates after probation
  • Hybrid working arrangement between our WeWork offices in Victoria and remote with three days working in our office weekly 
  • Generous and achievable bonus scheme 
  • Ethical pension plan with the Peoples Pension 
  • WeWork wellbeing benefits such as yoga sessions and meditation 
  • Barista, community bar, table tennis, showers, and ability to bring your pet to work
  • Benenden Health Scheme 
  • Opportunity to work with globally recognised sustainability and climate leaders 
  • Join a rapidly growing, mission-led company, making a positive impact on our planet

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Platform & Systems Administrator, Climate Action

At Climate Action, we are looking for a passionate and skilled Platform & Systems Administrator to join our mission-driven team. For 18 years, we’ve been at the forefront of climate change advocacy, innovation, and sustainable finance, and we need your expertise to enhance our operations. In this role, you'll dive into a variety of responsibilities, including the setup and optimization of event websites using WordPress, and managing event registration systems through Swoogo. You'll be the go-to person for monitoring data flow between platforms, ensuring our marketing and sales strategies are supported by accurate data analytics via tools like Google Analytics. Your ability to troubleshoot IT issues for our staff while collaborating with our outsourced IT support will also be key. If you’re tech-savvy and are enthusiastic about identifying AI tools to streamline our processes, you’ll be a perfect fit! We offer an inclusive and dynamic environment, generous annual leave, a flexible working arrangement, and the opportunity to collaborate with leaders in sustainability. Join us as we accelerate the transition to a green economy and make a tangible impact on the planet!

Frequently Asked Questions (FAQs) for Platform & Systems Administrator Role at Climate Action
What are the key responsibilities of a Platform & Systems Administrator at Climate Action?

The Platform & Systems Administrator at Climate Action is essential for setting up and optimizing event websites using WordPress, managing event registration systems, and ensuring efficient data flow between sales and marketing CRM and event platforms. Additionally, you'll be supporting the marketing team with key data reporting and assisting with IT troubleshooting for staff.

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What experience is required for the Platform & Systems Administrator role at Climate Action?

Candidates for the Platform & Systems Administrator position at Climate Action should have experience with WordPress, Elementor, and event management platforms like Swoogo. Familiarity with AI tools and email marketing platforms such as ActiveCampaign is also beneficial for the role.

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How does the Platform & Systems Administrator contribute to Climate Action's goals?

In the role of Platform & Systems Administrator, you directly contribute to Climate Action's mission by enhancing digital communication, optimizing event management, and ensuring effective data analytics, all of which are critical for driving partnerships and initiatives aimed at achieving sustainability goals.

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What benefits does Climate Action offer to the Platform & Systems Administrator?

As a Platform & Systems Administrator at Climate Action, you will enjoy a range of benefits including 23 days of annual leave, flexible remote working options, a bonus scheme, a health and wellbeing program, and access to a vibrant workplace with community features.

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What is the work culture like for a Platform & Systems Administrator at Climate Action?

The work culture at Climate Action is dynamic and mission-led, ideal for those who thrive in fast-paced environments. The team values collaboration, creativity, and a shared commitment to tackling climate change while providing a supportive atmosphere for professional development.

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How can I prepare for an interview for the Platform & Systems Administrator position at Climate Action?

To prepare for the interview, familiarize yourself with Climate Action's initiatives and projects, review common IT troubleshooting scenarios, and consider how your experience aligns with the specific responsibilities outlined in the role. Be ready to discuss relevant technologies and your approach to data management.

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What impact can I make as a Platform & Systems Administrator at Climate Action?

As a Platform & Systems Administrator, you can make a significant impact by streamlining operational efficiencies, enhancing digital engagement, and supporting data-driven decision-making that underpins Climate Action's commitment to sustainability and positive change.

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Common Interview Questions for Platform & Systems Administrator
Can you describe your experience with WordPress and how it would apply to the Platform & Systems Administrator role at Climate Action?

In answering this question, highlight your specific projects and roles where you managed WordPress sites. Discuss your familiarity with creating and optimizing websites, working with templates, and troubleshooting any issues that arise during development or hosting.

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What strategies do you use to monitor and manage data flow between different platforms?

Explain your approach to ensuring a seamless data flow, such as regular audits, using integration tools, or CRM software. Mention any previous experiences you've had where you successfully managed data across platforms and the outcomes of your interventions.

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How do you prioritize IT troubleshooting tasks in a fast-paced environment?

Describe your method for assessing the urgency and impact of IT issues. Discuss how you communicate with team members to determine priorities and your experience in resolving issues quickly to minimize disruptions.

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Tell us about a time you successfully implemented a new technology or process in your workplace.

Share a specific example showcasing your initiative and problem-solving skills. Explain the process, the technologies involved, and the positive outcomes achieved for your team or organization.

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How would you approach the management of an event registration system like Swoogo?

Discuss your familiarity with Swoogo or similar systems and emphasize how you would streamline registration processes, ensure data accuracy, and enhance user experience during events based on past experiences.

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What is your understanding of AI tools in a business context?

Talk about your knowledge and experience with AI technologies, their applications in business settings, and how you envision leveraging them to improve operational efficiency and competitive advantage within Climate Action.

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How do you ensure that customer touchpoints are optimized for lead generation?

Explain your approach to identifying key customer touchpoints and how you utilize analytics to monitor their performance. Offer insights into any tools you've used to enhance lead generation, such as A/B testing or user feedback.

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What role do you believe data analytics plays in an organization focused on sustainability?

Discuss how data analytics drive decision-making, track progress towards sustainability goals, and enhance reporting capabilities. Highlight examples of how you've used data analytics to support environmentally-focused initiatives or projects.

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How do you foster collaboration between departments when working on joint projects?

Describe your communication and project management skills. Provide examples of how you've successfully facilitated collaboration in previous roles and the tools or methods you used to keep teams aligned toward common goals.

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In your opinion, what qualities make for a successful Platform & Systems Administrator?

Reflect on key traits such as adaptability, technical proficiency, strong communication skills, and a passion for sustainability. Discuss how these qualities have been important in your career and how they would translate into success at Climate Action.

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TEAM SIZE
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LOCATION
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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
November 24, 2024

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