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Job details

Customer Support Agent (Columbia)

Clipboard Health is on a mission to lift people up the socioeconomic ladder by connecting healthcare professionals with facilities. We are looking for customer-centric individuals to provide excellent service in a fast-paced environment.

Skills

  • Customer service excellence
  • Problem-solving
  • Communication skills
  • Empathy

Responsibilities

  • Process customer contact via phone, chat, and email
  • Communicate and collaborate with different departments
  • Investigate and resolve customer issues
  • Handle dissatisfied customers professionally
  • Track and follow up on customer requests
  • Provide outstanding customer service

Education

  • High school diploma or equivalent

Benefits

  • Work from home
  • Personal and professional development opportunities
  • Occasional in-person team events
To read the complete job description, please click on the ‘Apply’ button
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CEO of Clipboard Health
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Wei Deng
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Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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BADGES
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CULTURE VALUES
Empathetic
Feedback Forward
Reward & Recognition
Transparent & Candid
Growth & Learning
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
SALARY RANGE
$45,000/yr - $60,000/yr
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
August 1, 2024

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