Job details

Customer Support Agent (HCF Canada)

Clipboard Health is looking for customer-centric individuals to provide exceptional customer service for their app-based marketplace connecting healthcare facilities and professionals.

Skills

Excellent communication and problem-solving skills
Ability to work independently and in a fast-paced environment
Empathy and judgment in customer interactions

Responsibilities

Process customer contact and deliver prompt solutions through phone, chat, and email
Collaborate with different departments
Investigate, research, and resolve customer issues
Handle tough and dissatisfied customers politely and professionally
Track and follow up on all customer requests in a timely manner

Benefits

Be part of a fast-paced startup making a significant impact
Work from home with occasional in-person meetings
Personal and professional development opportunities

To read the complete job description, please click on the ‘Apply’ button

Clipboard Health Glassdoor Company Review

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CEO of Clipboard Health

Wei Deng

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By Clipboard Health

Clipboard Health operates a technology-enabled platform that links healthcare professionals to facilities requiring temporary staff, offering flexibility and addressing workforce shortages.

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