Customer Success Intern

As a Customer Success Intern at Ogury, your primary responsibilities will include supporting the Client Success department with detailed data reporting and campaign analysis. You'll compile performance metrics for client campaigns and assist in developing internal case studies. Furthermore, you will collaborate with other departments to ensure all tasks are executed with precision while being ready to offer ad-hoc support where needed. This role not only helps you gain exposure to real-world projects but also hones your analytical skills within the Ad Tech landscape.

For the Customer Success Intern position at Ogury, candidates should possess a keen interest in the Ad Tech industry. We’re looking for individuals who are detail-oriented and motivated, with a desire to learn and take initiative. While specific technical qualifications aren’t mandatory, a background in business analytics or advertising can be advantageous. More importantly, your enthusiasm to contribute to the team’s goals and your ability to adapt and engage with fast-paced environments will set you apart.

The Customer Success Intern role at Ogury presents an outstanding opportunity to break into the adtech industry. You will gain hands-on experience in advertising and business analytics while working closely with top brands in Singapore. Additionally, the role encourages personal and professional growth alongside Ogury's business objectives, paving the way for future career paths in the dynamic realm of digital marketing and technology.

At Ogury, our work culture is vibrant, diverse, and inclusive, encouraging every team member to embrace their unique background and perspectives. As a Customer Success Intern, you’ll be part of a collaborative environment where creativity and innovation are celebrated. The inclusive culture at Ogury not only promotes teamwork but ensures that everyone feels valued and connected, providing you with a sense of belonging while you thrive in your role.

Ogury understands the importance of work-life balance, especially in a fast-paced industry like adtech. As a Customer Success Intern, you will benefit from flexible working options that allow you to tailor your work schedule to suit your needs. Whether you prefer remote work or a hybrid arrangement, Ogury supports you in finding the best ways to maximize your productivity while ensuring you enjoy your work experience.

When answering this question, highlight your passion for the adtech industry and how Ogury’s innovative approach resonates with you. You might discuss how working with a company that values user privacy and data analytics excites you, as well as your enthusiasm for contributing to such a forward-thinking team.

In your response, detail your analytical methods and tools you’re familiar with, focusing on your attention to detail. You could cite examples of projects or coursework where you successfully analyzed data, illustrating your capacity to translate findings into actionable insights that benefits clients.

Here, share a specific instance from your academic or professional life where your role directly impacted a team’s success. Discuss the goals, your actions, the collaboration involved, and the positive outcome, highlighting your ability to work effectively with others.

Discuss traits such as communication skills, empathy, problem-solving abilities, and a customer-first mentality. Explaining how these qualities are vital for building relationships and ensuring customer satisfaction can be beneficial.

Share your perspective on the importance of feedback for personal and professional growth. Provide examples of how you have effectively utilized constructive criticism in the past to improve your work, emphasizing your willingness to adapt and learn.

Relate a story where your focus on detail made a difference in the outcome of a project or task. Explain the context, what you did specifically to ensure accuracy, and the results that followed, showcasing your commitment to quality.

Consider discussing the importance of active listening, open communication, and following up regularly. You could also mention how understanding their needs and being responsive can foster strong, lasting partnerships.

This is your opportunity to summarize your relevant skills, experiences, and passion for the industry. Highlight your eagerness to learn, your proactive approach, and how your values align with Ogury’s mission, ensuring you stand out as a fitting candidate.

When addressing this question, share your methods for organization, such as utilizing to-do lists or digital tools to keep track of deadlines. Discuss how you assess urgency and importance to effectively manage your time and ensure project milestones are met.

Reflect on Ogury's commitment to privacy and personified advertising solutions. You might mention how using self-declared customer insights transforms the adtech landscape, and express your excitement about contributing to this innovative model.