Closing Specialist - job 2 of 2

About Our Opportunity

Our Closing Specialists work closely with our customers to provide communications regarding items needed to close a loan. Team members in this role facilitate loan processing procedures after loan approval to satisfy closing requirements and loan conditions. Closing Specialists partner with our customers to ensure a smooth workflow process from loan approval to loan closing.

How You Will Spend Your Time

As a Closing Specialist, you will be responsible for compliance with all regulations and procedures from loan approval to loan certification. You will collaborate and partner with other Retail Operations team members to provide an excellent customer experience throughout the marketplace. This is an exciting opportunity to not only learn skills as a Closing Specialist but also be cross trained in other team member roles.

Minimum Education & Experience

Bachelor’s degree in Agriculture, Business or related field.
High school diploma is accepted with at least six years of successful experience in financial related customer service, loan processing or loan servicing.

Mental & Physical Requirements

This job requires the incumbent to have the ability to:

• Engage in telephone and face-to-face conversation to serve customers and give and receive information from staff, vendors, outside consultants and the public.
• Use a computer and similar office technology and tools. This involves reading the screen and keying/typing information.
• Speak and make presentations to individuals or groups on technical subjects related to job.
• Travel via auto or commercial transportation to carry out essential responsibilities of the job.
• Successfully interact with and represent the organization to staff, officers, board members, customers, vendors, and/or the public at all levels.
• Provide sound technical advice to leaders and other staff in the subject field(s) related to this position.
• Understand and explain various subject matter and consulting concepts, programs, terminology, and methods.
• Reason, judge, compare, calculate, evaluate, decide, and critique such information as written material, numerical data, responses to customer needs, and/or other related work activities.
• Requirements of the job include the ability to do the work in a retail office location, with or without reasonable accommodations.