Job details

Manager, Customer Support

Cloudbeds is looking for a Customer Support Manager to build and lead a team of elite Customer Support Coaches providing outstanding support to customers worldwide.

Skills

Leadership in customer support or related roles
Exceptional communication and problem-solving skills
Fluent in English

Responsibilities

Directly manage, coach, and mentor a team of team leads
Establish a culture of operational excellence
Work with senior management to identify areas for improvement
Collaborate with cross-functional teams
Drive innovation and improvement in customer support operations

Education

Compatible graduation course or more than 2 years of proven experience in the area

Benefits

Flexible working schedules
Open Paid Time Away policy
Opportunity to travel and work remotely

To read the complete job description, please click on the ‘Apply’ button

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CEO of Cloudbeds

Adam Harris

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By Cloudbeds

Cloudbeds is a leading hospitality software company that provides a platform which enables hotels to grow revenue, streamline operations, and deliver memorable guest experiences.

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