Co-Op, Airport Customer Service - Health, Wellness and Ergonomics (Fall 2023)
United States, Georgia, Atlanta
Airport Customer Service
17-May-2023
Ref #: 20303
How you'll help us Keep Climbing (overview & key responsibilities)
The Co-Op - Health, Wellness and Ergonomics will support the Airport Customer Service division in adapting infrastructure, technology and job processes for our Front Line agents. The successful candidate will support technology projects, training programs, and procedural adherence for frontline above-wing, below-wing, Cargo, Clean and GSE employees that will reduce the Global Injury Rate for the division and the company. This role will cover the efficient movement of baggage, cargo, and passengers throughout the travel ribbon with a goal of reducing load exposure (weight), volume, and body mechanic hazards from our agents. Additionally, this role will support Health and Wellness initiatives, programs and processes within the team.
- Fosters an environment where safety is a core value by providing support, training, accountability and recognition
- Supports the development and implementation of strategies to reduce the risk of employee injuries and aircraft damages
- Support program management of large scale technology initiatives related to Ergonomic improvement
- Leads and assists Ergonomic related investigations across the system
- Supports day-to-day operations and management of existing programs related to Health and Wellness or Ergonomics
What you need to succeed (minimum qualifications)
- Pursuing Bachelor's degree, preferably in Occupational/Industrial Safety, Biomechanics/Kinesiology, Aerospace/Mechanical Engineering or other related fields
- Practices safety conscious behavior plus has strong analytical and written/oral communication skills
- Demonstrated ability to communicate effectively at all levels of the organization
- Must be able to learn, interpret and follow a variety of laws, rules, codes and regulations
- Must be able to work in a time sensitive environment, be a self-starter and highly motivated
- Candidates should have a strong history of collaboration
- Must be able to work in a fast paced environment with minimal supervision
- Some travel and non-standard work hours may be required
The Delta ACS team is seeking co-ops to fulfill a minimum of two full-time alternating rotations based in Atlanta, GA, in line with the schedules below:
Summer start Co-op:
What will give you a competitive edge (preferred qualifications)
- Using data visualization tools (Tableau, PowerBI, etc); digests and interprets injury and behavior data, draws recommendations, seeks consensus, and supports actions to improve Safety Behaviors
- Using Project Management tools, ensures that accurate project plans, investigations, and close-out of safety improvement initiatives are managed effectively
- Supports communications strategy for stakeholder groups to report on project status; collects and organizes feedback and action items; and provides regular updates to stakeholders, sponsors, and others involved in the project including executive summaries and formal presentations
- Escalates problems as necessary to ensure awareness and assistance with resolution
We’ve been connecting people since our first passenger flight in 1929. Since then, we’ve been steadily climbing toward our goal of being the world’s best airline. We serve more worldwide destinations than any other airline, we’ve added more intern...
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