Director of People Operations (Remote, select U.S. states)

We are looking for a thoughtful, process-driven, strategic Director of People Operations to complement and help advance the People Operations function at Coforma.

In this role, you will be responsible for managing day-to-day PeopleOps duties and collaborating across the company to strategize and implement systems, processes, and programs that help our people succeed.

The Director of People Operations will play an integral role in building and executing processes, policies, and programs, leveraging expertise and previous experience to support our PeopleOps strategy. Using a people-centered approach, you’ll help foster a supportive and inclusive culture across the entire organization.

This is a remote-first role (Eastern time zone strongly preferred) reporting to the Senior Director of People Operations.

$170,980 Annual Salary + Benefits + Growth Potential

To honor our company-wide equitable pay system, the posted salary is non-negotiable.

The job posting for this role will close by 5:00pm PT on Monday, August 19, 2024.

The desired start date for this role is mid-to-late September 2024.

This is a US-based remote position open to applicants in the states listed below. Some travel may be required.

Note: to ensure we remain compliant with all state, county, and local employment and tax regulations, applicants must currently reside in one of the following states to be considered for employment with Coforma. This list will be updated periodically as our PeopleOps team works to open up hiring in additional states.

-Arizona

-California

-District of Columbia

-Florida

-Georgia

-Idaho

-Illinois

-Maine

-Maryland

-Massachusetts

-Montana

-Nevada

-New Jersey

-New York

-North Carolina

-Oregon

-South Carolina

-Tennessee

-Texas

-Virginia

-Washington

-Wisconsin

• Manage the full scope of the employee lifecycle in partnership with Talent Acquisition
• Partner with Coforma leadership to develop and implement people-centered policies and practices that will support the development and growth of the company
• Facilitate and manage company-wide feedback cycles, educating people managers on best practices that foster and encourage continuous improvement
• Help promote proactive planning and strategizing amongst the team
• Work through employee concerns with a high degree of emotional intelligence
• In partnership with our General Counsel and PeopleOps leadership, address employee relations issues and satisfy federal contractor compliance requirements timely and responsibly
• Enable employee growth by collaboratively identifying, developing, and implementing company-wide learning and training initiatives
• Support people-centered problem-solving with empathy and communication
• Support and create employee resource groups to bolster our inclusive and collaborative company culture and advance our organization externally
• Process employee changes and maintain accurate employee records across all PeopleOps systems in a timely manner
• Make data-driven decisions while balancing company priorities and empathy
• Serve as primary point of contact for benefit administration and benefit questions
• Monitor SCA requirements, inform and track on other government requirements needs
• Serve as a backup for payroll and other operations needs
• Manage special projects, as assigned

• 7+ years of HR Experience, preferably in a generalist position with exposure to different areas of HR and operations
• 2+ years federal government contractor experience, ideally in the professional services or IT sector
• SHRM-CP or PHR certification
• Proven experience partnering with executive leadership to help them lead an organization through periods of significant change, realignment, and growth
• Ability to maintain the highest standard of confidentiality, discretion, and professionalism
• Ability to identify gaps in processes and policies and recommend changes and improvements
• Comfortable with ambiguity and can proactively work through projects and tasks with minimal instruction and oversight
• Excellent written and verbal communication skills and comfortable communicating with stakeholders across all levels of the organization
• A “people-first” mentality with the ability to build rapport and trust with teammates, internal stakeholders, managers, and employees
• Strong organization and prioritization skills with a keen attention to detail
• A "can-do attitude" and willingness to teach and learn from team members to ensure knowledge is dispersed across the team for effective coverage
• Comfortable navigating difficult conversations in support of gender and race inclusion, pay equity, and the importance of respecting pronouns

• Experience working in a remote environment across different time zones
• The ideal candidate will be located in the Eastern time zone

• Internet: Will prioritize and maintain access to strong, reliable internet for the remote nature of our work, except when on vacation or holiday
• Security: Will keep the highest security practices to ensure privacy and security of Coforma and client information given the nature of our work, even when on vacation
• Travel Flexibility: On request and with advanced notice, will attend in-person events such as meetings, workshops, and trainings as assigned for projects that require it
• Brand Representation: Will represent Coforma professionally and sincerely, modeling our Company Values in all interactions

• Whether or not you have a college degree — while we are looking for someone with a SHRM or HRCI certification, a degree isn’t required for this role and as long as you meet the requirements listed above, we’ll consider you a viable candidate
• Whether your educational major, if you had one, is related to this role
• Whether or not you have GitHub contributions
• Whether or not you have worked at a well-recognized company
• Whether you’re sure that you check every single box perfectly

• Your passions, professional or otherwise
• Your well-informed opinions about design, technology, teams, and process
• You

We participate in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Due to the nature of our work with the federal government, this role is required to work from the contiguous United States.

We're Coforma

The stress of job searching can make you wonder if you’re enough. Studies have even shown that women and people of color are less likely to apply for jobs when they don’t meet every qualification. We believe that you ARE enough, and that it’s okay not to meet every requirement. We’re building a culture that’s authentic, inclusive, and diverse. If you’re excited to work with us but not sure you check every box, apply anyway! You may be just right for this role or another one.

About Us

We use creativity to get results for clients and the communities they serve.

We’ve honed a modern, agile, user-centered approach that elevates human needs through thoughtfully-designed systems and products.

From connecting families in crisis at the US border to improving the way governments consume COVID-19 mobility data through a more accessible and user-friendly tool, we’re dedicated to improving people’s lives through thoughtful technology products and services. Together. Our cross-functional team works closely with each other and with our government, nonprofit, and commercial partners to research, design, and build better products and services.

Coforma employs over 150 talented creators. Our leadership has decades of experience in improving government digital services from a civic service mindset, and a strong record of developing innovative technology solutions for government, enterprise, and nonprofits.

We thoughtfully integrate design into product development. We are experts in leading the design and development of products to meet business goals, build alignment, and deliver value through technically feasible and iterative design activities.

Business objectives and human beings are at the center of our work. We work very closely and collaboratively with our partners, from solicitation through to delivery, to ensure that the solution provides a high level of value to the business. Accessibility is never overlooked in our work, and our iterative approach validates the utility and delight of the final product.

Equal Opportunity & Inclusive Workplace

Coforma is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, national origin, sexual orientation, gender identity or expression, religion, age, pregnancy, disability, work-related injury, covered veteran status, political ideology, marital status, or any other factors that are protected from employment discrimination under federal law.

We are committed to ensuring accessibility and equal opportunity and offering reasonable accommodations to those with disabilities. We adhere to the guidelines set forth by the Americans with Disabilities Act and all relevant federal, state, and local laws concerning disability discrimination and accommodation. To request a reasonable accommodation for the application or interview process, please email talentops@coforma.io.

About Public Trust and Other Background Investigations

Due to the nature of our client and project work, most roles may require a National Agency Check and Inquiries (NACI), Moderate Background Investigation (MBI), Background Investigation (BI) or other relevant investigations as needed. Additional information regarding background evaluations or investigations can be found on the U.S. Office of Personnel Management website (opm.gov).