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Academy Engineer

About Cognite

Embark on a transformative journey with Cognite, a global SaaS forerunner in leveraging data to unravel complex business challenges through our cutting-edge Cognite Data Fusion (CDF) platform. We were awarded the 2022 Technology Innovation Leader for Global Digital Industrial Platforms & Cognite was recognized as 2024 Microsoft Energy and Resources Partner of the Year. In the realm of industrial digitalization, we stand at the forefront, reshaping the future of Oil & Gas, Manufacturing and Energy sectors. Join us in this venture where data meets ingenuity, and together, we forge the path to a smarter, more connected industrial future.


Learn more about Cognite here

Cognite Product Tour 2024

Cognite Product Tour 2023

Data Contextualization Masterclass 2023


Our values

Impact: Cogniters strive to make an impact in all that they do. We are result-oriented, always asking ourselves “How do I add value to my team, to my company, and most importantly - to our customers?”

Ownership: Cogniters embrace a culture of ownership. We go beyond our comfort zones to contribute to the greater good, fostering inclusivity and sharing responsibilities for challenges and success. 

Relentless: Cogniters are relentless in their pursuit of innovation. We are determined and deliverable (never ruthless or reckless), facing challenges head-on and viewing setbacks as opportunities for growth. 


About Global Customer Success

In Global Customer Success, we build a quality company that helps our customers (and employees!) achieve their desired outcomes with Cognite. We take ownership to ensure that value moves beyond a paper exercise, and is being realized in practice. We have a relentless focus on innovation,  ensuring we fully utilize our peoples' capabilities. We strive for happy and thriving employees, working with engaged customers to expand their usage and impact, and bring back feedback to improve our products. Within Global Customer Success, we emphasise developing repeatable and scalable offerings to maximize the outcomes of our investments as a company.




The Cognite Academy provides training and content that helps the ecosystem of customers and partners to get the most out of Cognite products. A world-class academy powers value creation and speed through scalable, low-effort onboarding and self-service documentation and training. Target users are primarily technical audiences such as data engineers, software developers, and data scientists as well as users of Cognite applications. Cognite Academy uses multiple mediums such as a Documentation portal, e-learning with courses and certifications, and in-person and online workshops. The Academy team works closely with other teams and domain experts in Cognite to develop content and training materials on how to work with Cognite products.


As an event coordinator in Cognite Academy, you will be organizing and facilitating classroom and remote training sessions for technical and non-technical audiences, primarily in Cognite’s customer and partner network. 


You’d have the opportunity to:
  • Use your organizational skills when organizing and building out Academy training
  • Manage training courses and certification projects from analysis to completion
  • Reporting on training consumption and satisfaction


Tasks and Responsibilities
  • Facilitate and deliver engaging and informative training events that deliver on the defined learning objectives
  • Automate, document, and templatize event registration and organization to enable scaling to wider audiences
  • Create and update content for own and subject matter expert’s presentations
  • Answer questions during and after the events and collect responses from subject matter experts
  • Collect, analyze, and present participant feedback and make improvements to trainings
  • Create microlearning videos and make them available to learners
  • Work with instructional designers to develop learning objectives for training events
  • Collaborate with different departments, Subject Matter Experts to develop and deliver engaging and interactive sessions that deliver the learning objectives
  • Contribute to the development of tools and learning community 
  • Be engaged in Cognite´s ecosystem of customers, partners, and the community at large 
  • Influence the culture of the world's best Customer Success team!
  • Prepare promotional materials for events like emails, articles, banners, etc.


Requirements
  • Enjoys public speaking in English and has a positive and dynamic delivery
  • Organized and can stay on top of multiple projects running simultaneously
  • Has a keen eye for detail
  • Enjoys challenges, takes initiative, and executes 
  • Enjoys new technologies and wants to improve tools and skills (like HTML, e-learning tools, Google Drive, etc.)
  • Curious to explore webinars, video editing, and interactivity tools
  • Able to think on their feet to solve unexpected issues during live events
  • Basic project management skills and agile way of working
  • Can communicate with subject matter experts and both technical and non-technical audiences
  • Excited to learn about Cognite’s technology, even if you don’t have a background in IT or any of the industries we work with
  • Get excited by delivering impact for target users and customers 
  • Excellent verbal and written communication skills in English
  • Familiarity with instructional design principles and the ADDIE process is a plus


 Join the global Cognite Community! 🌐

- Join an organization of 70 different nationalities 🌐 with Diversity, Equality and Inclusion (DEI) in focus 🤝

- ITPL office location (Bengaluru)

- A highly modern and fun working environment with sublime culture across the organization, follow us on Instagram @cognitedata 📷 to know more

- Flat structure with direct access to decision-makers, with minimal amount of bureaucracy

- Opportunity to work with and learn from some of the best people on some of the most ambitious projects found anywhere, across industries

- Join our HUB 🗣️ to be part of the conversation directly with Cogniters and our partners.

- Hybrid work environment globally



Why choose Cognite? 🏆 🚀

Join us in making a real and lasting impact in one of the most exciting and fastest-growing new software companies in the world. We have repeatedly demonstrated that digital transformation, when anchored on strong DataOps, drives business value and sustainabilityfor clients and allows front-line workers, as well as domain experts, to make better decisions every single day. We were recognized as one of CNBC's top global enterprise technology startups powering digital transformation! And just recently, Frost & Sullivan named Cognite a Technology Innovation Leader! 🥇 Most recently Cognite Data Fusion® Achieved Industry First DNV Compliance for Digital Twins 🥇




Apply today!

If you're excited about the opportunity to work at Cognite and make a difference in the tech industry, we encourage you to apply today! We welcome candidates of all backgrounds and identities to join our team. Please do not hesitate to contact our Talent Acquisition team with any questions -


We encourage you to follow us on Cognite LinkedIn; we post all our openings there.


Cognite Glassdoor Company Review
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CEO of Cognite
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Girish Rishi
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What You Should Know About Academy Engineer, Cognite

Join Cognite as an Academy Engineer in Bengaluru, where you'll be a crucial part of our innovative Global Customer Success team! At Cognite, we're passionate about empowering our customers with the skills and knowledge they need to leverage our cutting-edge Cognite Data Fusion platform effectively. As an Academy Engineer, you'll take charge of organizing and facilitating engaging training sessions, allowing both technical and non-technical audiences to master our product offerings. Your organizational skills will shine as you manage training courses and certification projects from inception to execution. We're looking for someone who enjoys public speaking and has a knack for creating engaging content. You will have the chance to automate event registration and documentation, enabling us to reach even broader audiences. Your natural curiosity will lead you to explore new technologies and e-learning tools, while your attention to detail will ensure that every training session meets learning objectives. As a part of our dynamic and inclusive team of diverse talent from 70 different nationalities, you'll be empowered to foster a culture of learning and innovation. At Cognite, we believe in making a tangible impact, and we want you to help us pave the way for thousands of partners and customers to unleash the power of data. If you’re ready to contribute to our mission, learn about cutting-edge technologies, and work in a supportive, flat-structured environment, we’d love to see your application!

Frequently Asked Questions (FAQs) for Academy Engineer Role at Cognite
What does an Academy Engineer do at Cognite?

As an Academy Engineer at Cognite, you will organize and facilitate training sessions geared towards equipping both technical and non-technical audiences with essential skills related to our Cognite Data Fusion platform. Your role encompasses everything from managing course projects to creating engaging content for training materials.

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What skills are required for the Academy Engineer position at Cognite?

To thrive as an Academy Engineer at Cognite, you should possess strong organizational skills, excellent public speaking abilities, and a keen attention to detail. Familiarity with instructional design principles and an eagerness to explore new technologies will also be beneficial as you create engaging training programs.

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Is prior technical experience necessary for the Academy Engineer role at Cognite?

While a background in IT or related fields can be advantageous, it is not mandatory to apply for the Academy Engineer position at Cognite. What matters most is your excitement to learn about our technology and your ability to effectively communicate complex concepts to audiences.

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What kind of training content will I be developing as an Academy Engineer at Cognite?

In the role of Academy Engineer at Cognite, you will be involved in creating various types of training content, including e-learning modules, classroom presentations, and microlearning videos. You will also collaborate with subject matter experts to ensure the training content meets defined learning objectives.

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What is the work environment like for Academy Engineers at Cognite?

Cognite offers a vibrant and inclusive work environment for Academy Engineers, characterized by a flat structure that allows direct access to decision-makers. You'll be part of a diverse team that promotes creativity and collaboration in a modern office in Bengaluru.

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How does Cognite support professional development for Academy Engineers?

Cognite is committed to supporting the professional development of Academy Engineers through opportunities for learning new technologies and improving skills. You will have access to resources and mentorship that help you grow in your career while contributing to the company's success.

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What impact does the Academy Engineer have on Cognite's customers and partners?

As an Academy Engineer at Cognite, your work directly influences how well our customers and partners understand and utilize our products. By delivering effective training, you're helping them achieve their desired outcomes, which is central to our mission of delivering value through data-driven solutions.

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Common Interview Questions for Academy Engineer
Can you describe your experience with organizing training events?

In responding to this question, highlight specific instances where you've successfully organized events. Discuss tools or methods you used to ensure smooth execution and how you tailored the content to meet the audience's needs. Make sure to emphasize your ability to handle multiple tasks and collaborate with others.

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How do you ensure your training sessions are engaging and informative?

When answering this question, focus on your methods for engaging participants, such as using interactive activities, multimedia presentations, or real-world examples. Provide examples of feedback you've received that demonstrates your impact and how you adapt to different audiences.

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What steps do you take to analyze feedback and improve training sessions?

Discuss your systematic approach to collecting feedback, whether through surveys or direct questions, and how you implement changes based on that data. Highlight an example where feedback led to significant improvements in a subsequent training session.

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What experience do you have with e-learning and instructional design tools?

Mention any tools or software you have experience with, such as LMS or e-learning authoring tools, and share examples of courses or content you've created. Talk about any instructional design principles you follow and how they influence your content development.

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How do you cater to both technical and non-technical audiences in your training?

Explain your approach to tailoring content for different audience types. You might discuss how you alter the complexity of your language, provide various levels of detail, or use analogies and visuals to ensure understanding. Illustrating with an example can make your answer even stronger.

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What strategies do you employ to stay organized during multiple projects?

Share your organizational strategies, such as using project management tools, creating timelines, and setting deadlines. Provide examples of how you've successfully managed multiple training projects without compromising quality.

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How do you approach public speaking and delivering presentations?

Discuss your experience with public speaking, including how you prepare for presentations and manage anxiety. Highlight any techniques you use to connect with your audience, such as storytelling or interactive elements, to foster engagement.

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How would you describe your teamwork approach when collaborating with SMEs?

Emphasize the importance of clear communication and mutual respect in your collaboration with subject matter experts. Share a specific experience where you effectively worked with an SME to develop compelling training materials.

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Why are you excited about the Academy Engineer role at Cognite?

Draw on Cognite's mission and values in your answer, connecting your personal career goals with the company's objectives. Emphasize the impact you aim to make on customers and partners through your training contributions.

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What new technologies are you interested in exploring, and why?

Discuss specific technologies related to training, learning, or data, such as e-learning platforms, video editing tools, or interactive training solutions. Explain how these technologies could enhance your effectiveness as an Academy Engineer and improve the learning experience for users.

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An industrial world powered by data and algorithms, freeing human creativity to shape a safer, more efficient, more sustainable industrial future.

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Full-time, hybrid
DATE POSTED
November 28, 2024

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