Learning Experience Designer 2025 - HYBRID Richmond, VA

As a Learning Experience Designer at Unboxed, you'll be responsible for creating engaging learning materials by understanding client objectives, developing eLearning courses, and utilizing various technologies to enhance learning. Your role also includes stakeholder engagement, project management, and continuous improvement based on feedback, ensuring high-quality educational experiences.

To qualify for the Learning Experience Designer position at Unboxed, candidates should possess a Bachelor's degree in instructional design, educational technology, or a related field, along with at least 3 years of experience in learning experience design. Proficiency in learning management systems and strong understanding of adult learning theories are also essential.

A Learning Experience Designer at Unboxed should be proficient in various content development tools and learning management systems. Familiarity with technologies such as video production, audio editing, simulations, and gamification techniques will also be beneficial in crafting engaging learning experiences.

At Unboxed, Learning Experience Designers are encouraged to evaluate and improve learning experiences through collaboration, feedback discussions, and data analysis. This commitment ensures that every learning module is effective and meets the needs of both clients and learners.

Being a Learning Experience Designer at Unboxed comes with great perks! From a supportive close-knit company culture and a plethora of snacks to team-building events and a comprehensive benefits package, including ample PTO, Unboxed truly values its employees’ happiness and professional growth.

When asked about methods for conducting project discovery, highlight your strategies for engaging clients, understanding their business goals, and gathering learner needs. Explain how you utilize interviews, surveys, and discussions to collect comprehensive information that shapes your learning content.

In answering this question, share a specific example of a learning project where gamification was implemented. Describe the goals, the design process, the gamification elements used, and the impact it had on learner engagement and knowledge retention.

Discuss your approach to feedback by emphasizing your openness to constructive criticism and how you use it to refine your designs. Highlight your commitment to continuous improvement and collaborative communication with stakeholders during the revision process.

When discussing effective adult learning theories, consider sharing your knowledge on concepts like Andragogy or the Constructivist Approach. Explain how you apply these theories in designing learning experiences that cater to adult learners' needs and preferences.

To answer this question, convey your project management skills by discussing how you assess project deadlines and requirements. Mention techniques such as using task management tools, setting milestones, and maintaining open communication with your team to ensure projects stay on track.

Discuss your familiarity with various content creation tools appropriate for eLearning and instructor-led training. Highlight your favorites and explain why you prefer them, such as ease of use, collaboration features, or impactful outcomes in your previous projects.

In your response, explain which learning management systems you have used and how they have informed your design process. Discuss your ability to create, administer, and evaluate learning content within these systems effectively.

To answer this, elaborate on metrics and evaluation methods you use, such as learner feedback, assessment scores, and completion rates. Share examples of how you've applied data analysis to enhance and iterate on learning offerings successfully.

Discuss your strategies for staying current, such as attending webinars, following industry blogs, participating in professional organizations, or networking with other professionals. Highlighting your commitment to ongoing learning will reflect positively on your candidacy.

In responding to this question, provide an anecdote showcasing your problem-solving abilities in a project. Describe the challenge, your creative approach to finding a solution, and the positive outcome it yielded for the learning experience.