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Job details

Customer Care Representative, PSA (Work onsite in-office) - job 1 of 3

Collectors is seeking a Customer Care Representative to join their team in Santa Ana, CA. The role involves providing top-notch customer care to clients accessing services related to collectibles.

Skills

  • Excellent communication skills
  • Customer service experience
  • Ability to manage difficult customer situations
  • Familiarity with Google Docs and SalesForce

Responsibilities

  • Provide timely responses to customer inquiries over the phone.
  • Respond to customer concerns via written correspondence, email, and social media.
  • Inform customers of company services, memberships, and promotions.
  • Sell and process orders for memberships and supplies.
  • Participate in outbound call campaigns.

Education

  • Associate's Degree or equivalent preferred
  • 2+ years customer service experience

Benefits

  • Health Insurance: Medical, Dental, and Vision
  • 401(K) Matching Plan
  • Paid vacation
  • Paid holidays
  • Employee discounts
  • Flexible hours
To read the complete job description, please click on the ‘Apply’ button
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CEO of Collectors
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Nat Turner
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Average salary estimate

$38480 / YEARLY (est.)
min
max
$36400K
$40560K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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Collectors is building the future of how collectors find, buy, authenticate, track & research any type of collectible - from sports cards, coins, video game, and pokemon cards. Collectors is embarking on a radical digitalization and modernization,...

76 jobs
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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$36,400/yr - $40,560/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
February 26, 2025

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