Xfinity Field Sales Consultant - job 4 of 5

As an Xfinity Field Sales Consultant at Comcast, your core responsibilities will include promoting and selling our comprehensive range of products such as video services, high-speed internet, voice, and XFINITY Home security systems. You will engage in door-to-door sales, cultivate customer relationships, evaluate their needs, and recommend suitable solutions. Additionally, you'll be responsible for independent turf management, meeting sales goals, and utilizing effective closing techniques.

To qualify for the Xfinity Field Sales Consultant role at Comcast, candidates should possess a High School Diploma or GED, along with 2-5 years of relevant work experience in sales. Strong communication and organizational skills are essential, alongside a natural ability to connect with customers. Familiarity with technology and a willingness to learn are also vital for success in this position.

The compensation for an Xfinity Field Sales Consultant at Comcast includes a base salary starting at $52,000, along with the potential to earn an annual commission of $25,500. This creates an attractive total target compensation of $77,500, allowing for significant earnings potential for those who exceed sales targets. Comcast offers additional benefits and incentives to reward and recognize employees for their contributions.

We prefer candidates with proven sales experience, specifically in residential canvassing and business-to-consumer sales environments. The ideal candidate will have a track record of success in their previous roles, showcasing their ability to build customer relationships, meet sales goals, and demonstrate product knowledge effectively. Experience with competitive products and services will also be advantageous.

Comcast is committed to employee development and offers numerous growth opportunities for Xfinity Field Sales Consultants. As a leading company in media and technology, employees can seek advancement within the sales department or explore lateral moves into related areas such as operations, marketing, or customer service. Engaging in continuous learning and participating in company programs will further enhance your career trajectory.

When faced with objections, it's important to listen carefully, show empathy, and ask clarifying questions. Acknowledge the customer's concerns and provide solutions or alternatives that highlight the unique benefits of Comcast's products, demonstrating how they meet their needs.

In door-to-door sales, I focus on building rapport quickly and effectively communicate the value proposition. I ensure I thoroughly understand the product details, address potential client concerns, and adapt my pitch based on customer feedback to ensure engagement.

To meet sales goals, I prioritize organization and time management, setting daily targets and monitoring my progress throughout the week. I also rely on customer feedback to refine my approach and utilize effective closing techniques tailored to each customer's needs.

Staying informed about competing products involves regularly researching industry news, attending training sessions, and engaging with team members. I also keep track of customer feedback to understand why they choose us over competitors, which helps me effectively communicate our advantages.

I approached the situation by actively listening to the customer's issues without interruption. I apologized sincerely and offered a viable solution that exceeded their expectations, which turned their experience into a positive one. Follow-up is key, and I always ensure they feel valued.

Successful sales consultants should possess strong communication skills, resilience, and adaptability. They must be knowledgeable about their products, have a passion for helping customers, and the ability to assess individual needs effectively, along with an unwavering commitment to achieving sales targets.

I start my days by reviewing my territory and identifying high-potential areas. I prioritize leads based on their likelihood to convert and the potential revenue. I also make adjustments as needed based on outcomes from previous interactions or any new leads that arise.

I am motivated by the thrill of closing a deal and the satisfaction of helping customers find the right solutions to their needs. Additionally, the opportunity to earn commission and recognition for my efforts drives me to continually improve my skills and performance.

I view rejection as a learning opportunity rather than a setback. After each rejection, I reflect on what went wrong, seek feedback if possible, and focus on refining my approach for future opportunities. This mindset helps me stay resilient and motivated.

I'm excited about the opportunity to work at Comcast because I admire the company's commitment to innovation and customer satisfaction. I believe my skills in sales align perfectly with the values and goals of Comcast, and I'm eager to contribute to a company that is leading the industry.