Communications Manager

Job Description:

The Communications Manager for SelectHealth’s Customer Experience team oversees and leads a team of Communication Specialists and is responsible for developing plans and strategies related to member communications, ensuring all correspondence reflects the SelectHealth style and brand, meets compliance standards, and drives specific key-performance indicators related to overall SelectHealth objectives.

This role works closely with other stakeholders throughout the organization to support communication efforts, partnering and coordinating with the Customer Experience Manager to ensure consistent, timely and relevant communications. In addition, the Marketing Communications Manager provides an in-depth understanding of SelectHealth’s insurance products, services, guidelines, and policies as well as the value of integrated care delivery.

Minimum Qualifications

• Demonstrated experience in a related role or field

• Demonstrated experience managing direct reports and leading high-performing teams

• Experience with strategy development and a track record of strategic execution and delivery

• Ability to manage multiple projects at the same time in a fast-paced environment

• Must be technically capable, an excellent communicator, have a desire to improve processes, and proven capabilities to build relationships with organizational stakeholders.

• Deep understanding of performance marketing and best-practices

Preferred Qualifications

• Bachelor’s degree in business, marketing, or related area

• Seven years of experience in a marketing or related role

• Five years of experience in people management

• Familiarity with consumer journeys and experiences related to healthcare or health insurance

#SelectHealth

Physical Requirements:

• Interact with others requiring the employee to communicate information.

• Operate computers and other IT equipment requiring the ability to move fingers and hands.

• See and read computer monitors and documents.

• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment.

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$37.23 - $57.46

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits packages for our Idaho, Nevada, and Utah based caregivers , and for our Colorado, Montana, and Kansas based caregivers our commitment to diversity, equity, and inclusion .

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.