Community Manager

About the role

As the Community Manager, you will lead our outreach to and presence in crypto community circles. This is both a creative and strategic role, where you’ll bring a data-driven approach to scaling our community, inserting Flow Carbon into culture and driving awareness and engagement. 

What you'll do:

• Define our strategy to acquire, engage and retain communities across Discord, Twitter, Telegram, and other key platforms
• Develop conversation starters, campaigns and content to engage community, and keep them updated on key announcements
• Leverage and engage the community to accomplish strategic goals
• Keep a pulse on trending and hot topics in the community and identify areas of opportunity to grow engagement at scale
• Communicate actionable insights from customer feedback internally to improve products and service
• Identify real-time social moments that insert Flow Carbon into culture to drive the brand conversation forward
• Lead community management efforts—including social insights, community management, surprise & delight moments, and user-generated content curation
• Expand our social footprint by entering new platforms in a meaningful way for our community and brand
• Educate teammates at Flow Carbon about the role and impact of social

About you

• Several years’ experience participating in and/or in managing crypto communities
• Extremely comfortable in Telegram, Reddit, Twitter and Discord
• Highly autonomous with ability to creatively problem solve and achieve results in a dynamic environment, often on short deadlines
• Proven ability to build and manage a large online global community and audience
• Strong organizational skills with astute attention to detail
• Outstanding written and oral English skills

To apply please send email to hiring@flowcarbon.com - reference Community Manager in subject