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Sales Enablement Onboarding Specialist

Healthcare providers go into medicine to care for people, but end up losing valuable time each day to admin work and other workplace challenges. Time that could otherwise be spent helping patients. And patients end up suffering as a result. At Commure + Athelas, we build solutions that simplify providers' lives and keep them connected to their patients so they can focus on doing what matters most: providing care. 

Our innovative suite of software and hardware – augmented by advanced LLM AI, RTLS, and healthcare workflow automations – boosts efficiency across every domain of healthcare, freeing up healthcare providers to spend more of their time caring for patients. Our growing suite of technologies include staff duress alerting, asset tracking, patient elopement, revenue cycle management, clinical documentation and intake, provider copilots, patient engagement and communication, home health, remote patient monitoring, and more.

Today, we support over 250,000 clinicians across hundreds of care sites around the country. And we’re only just getting started: Healthcare’s watershed moment for AI-powered transformation is here – so join us in creating the technology to power healthcare!

To keep pace with our remarkable momentum - having seen a 5x increase in revenue over the past 6 months with more exponential growth on the horizon - we're actively seeking new, high-impact team members looking for a challenge!

We've raised $132 million at a $1.5 billion valuation from top tier investors such as General Catalyst, Sequoia Capital, Y Combinator, and Initialized.

Must be open to hybrid work in our Lehi, Utah office.

Athelas operates in a very fast paced environment in a complex industry! Before you fully take over onboarding, you will sit through multiple training cohorts to make sure you are comfortable with the product, industry, and sales process.

Role Responsibilities:

  • Conduct new hire training and onboarding for our Revenue Cycle Management cohorts 

  • You will be running the training and handling the logistics and coordination of each onboarding cohort

  • New hire training includes company policy, techstack, industry & product, and sales training with certification

  • Assist in managing new hire access to our tech stack

  • Manage LMS training content for new hires

  • Build out new training material as needed (new product releases, change in process, etc)

  • Role Requirements:

  • Have experience as an onboarding specialist or in a similar Enablement role

  • Have experience managing an LMS platform

  • Have closing experience from a previous AE role

  • The ability to work with sensitive and confidential information

  • Excellent verbal and written communication skills and strong teamwork skills

  • Good organizational and time management skills

Why you’ll love working at Commure + Athelas:

  • Highly Driven Team: We work hard and fast for exceptional results, knowing we’re doing mission-driven work to transform the country’s largest sector. 

  • Strong Backing: We are backed by top investors including General Catalyst, Sequoia, Y Combinator, Lux, Human Capital, 8VC, Greenoaks Capital and Elad Gil. 

  • Incredible Growth: Prior to our merger in late 2023, Commure + Athelas had independently grown more than 500% YoY for three consecutive years. We’ve achieved Series D funding, have an industry-leading runway, and continue to scale rapidly. 

  • Competitive Benefits: Unlimited PTO, medical, dental, vision, excellent maternity and paternity paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.

Commure + Athelas is committed to creating and fostering a diverse team. We are open to all backgrounds and levels of experience, and believe that great people can always find a place. We are committed to providing reasonable accommodations to all applicants throughout the application process.

Employees will act in accordance with the organization’s information security policies, to include but not limited to protecting assets from unauthorized access, disclosure, modification, destruction or interference nor execute particular security processes or activities. Employees will report to the information security office any confirmed or potential events or other risks to the organization. Employees will be required to attest to these requirements upon hire and on an annual basis.

Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Sales Enablement Onboarding Specialist, Commure + Athelas

Are you ready to embark on an exciting journey as a Sales Enablement Onboarding Specialist with Commure + Athelas in Lehi? This role is pivotal in shaping the future of healthcare by empowering new hires with the knowledge and skills they need to succeed. When healthcare providers spend precious time on administrative tasks, it takes away from their main focus: providing outstanding patient care. At Commure + Athelas, we’re on a mission to change that with our innovative software and hardware solutions, enhanced by cutting-edge AI technology. In this role, you will lead the onboarding process for our Revenue Cycle Management cohorts, diving deep into our products, company policies, and the healthcare landscape. Your expertise in managing LMS content and creating impactful training materials will be invaluable as you help onboard new team members. You’ll collaborate with a highly driven team and enjoy the thrill of working in a fast-paced environment that's backed by renowned investors. Moreover, with our remarkable growth and unwavering commitment to transforming healthcare, you’ll have the chance to contribute to something greater than yourself. The role also offers flexibility with hybrid work options, allowing you to balance professional commitments with personal life. If you have a knack for communication, organization, and coaching, you could be the perfect fit for our team. Join us as we create technologies that empower healthcare providers and enhance patient engagement. Let's accelerate the transformation of healthcare together!

Frequently Asked Questions (FAQs) for Sales Enablement Onboarding Specialist Role at Commure + Athelas
What does a Sales Enablement Onboarding Specialist do at Commure + Athelas?

A Sales Enablement Onboarding Specialist at Commure + Athelas designs and leads the training for new hires in the Revenue Cycle Management cohort. This includes teaching company policies, overseeing access to technology, and ensuring that employees understand both industry standards and internal processes.

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What skills are required for a Sales Enablement Onboarding Specialist position at Commure + Athelas?

To succeed as a Sales Enablement Onboarding Specialist at Commure + Athelas, candidates should possess strong communication skills, experience in a similar enablement role, and proficiency in managing LMS platforms. Organizational and time management abilities are also crucial.

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How does Commure + Athelas support the training of new hires?

Commure + Athelas provides a comprehensive training program for new hires, including hands-on learning experiences and multiple cohort training sessions to ensure that each employee is well-versed in the products and sales processes.

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What is the work environment like for a Sales Enablement Onboarding Specialist at Commure + Athelas?

The work environment at Commure + Athelas is dynamic and fast-paced, fostering a culture of innovation and commitment to improving healthcare. The role allows for collaboration with a motivated team dedicated to mission-driven work.

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How does Commure + Athelas ensure diversity in the hiring process for a Sales Enablement Onboarding Specialist?

Commure + Athelas is committed to building a diverse team by welcoming candidates from various backgrounds and experiences. The organization fosters inclusivity and provides reasonable accommodations throughout the application process.

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What kind of benefits can a Sales Enablement Onboarding Specialist expect at Commure + Athelas?

Sales Enablement Onboarding Specialists at Commure + Athelas can look forward to competitive benefits, including unlimited PTO, comprehensive medical coverage, dental and vision insurance, and generous maternity and paternity leave.

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What growth opportunities are available for a Sales Enablement Onboarding Specialist at Commure + Athelas?

As a Sales Enablement Onboarding Specialist, there are significant growth opportunities at Commure + Athelas, especially given the company's impressive track record of rapid expansion. Employees can advance through experience and additional training.

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Common Interview Questions for Sales Enablement Onboarding Specialist
Can you explain your experience with new hire training processes?

During your interview, be sure to highlight specific experiences you've had in conducting training sessions. Mention the formats you've used, feedback you've received, and how you adapted your approach for different learning styles.

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How do you manage LMS training content effectively?

It’s essential to detail your experience with various LMS platforms during your response. Discuss your strategies for creating engaging training materials, tracking learner progress, and updating content to reflect changes in products or processes.

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Can you provide an example of how you handled a challenging onboarding situation?

Share a concrete example from past experiences, emphasizing your problem-solving skills. Describe the situation, the steps you took to resolve it, and the positive outcome that followed.

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How do you keep yourself updated on industry trends and product knowledge?

Discuss your proactive approach to learning, whether it be through attending webinars, reading industry publications, or networking with professionals. Highlight any specific resources you utilize to stay informed about healthcare advancements.

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What techniques do you use to maintain a positive and engaging learning environment?

Your answer should reflect your understanding of adult learning principles. Discuss techniques you employ to foster engagement, such as interactive workshops, encouraging open communication, and using real-world scenarios.

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How would you approach the task of building new training materials?

Demonstrate your creativity and analytical skills by explaining how you assess training needs. Discuss your process for gathering information, collaborating with team members, and ensuring materials align with learning objectives.

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How do you handle feedback from new hires about the training process?

Employ a constructive approach towards feedback. Emphasize how you solicit input, evaluate the comments you receive, and adjust your training materials and methods based on insights from participants.

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What do you think are the key metrics to evaluate the success of onboarding programs?

Mention metrics such as employee retention rates, training completion times, and assessments of knowledge retention. Explain why each metric is important and how you have previously tracked and reported them.

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What steps would you take to ensure new hires feel supported post-onboarding?

Discuss initiatives such as follow-up meetings, mentorship programs, and check-ins to ensure continuous support. Highlight the importance of integration into company culture and teamwork.

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Can you describe a time when you had to adjust a training program based on feedback?

Share a relevant experience that emphasizes your ability to be flexible and adjust to incoming information. Explain the changes made and the impact they had on the onboarding experience overall.

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Commure is the first operating system designed for healthcare. By unifying disparate datasets, surfacing meaningful insights, accelerating performance through a suite of intuitive applications, and enabling seamless innovation across the industry,...

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Full-time, hybrid
DATE POSTED
November 26, 2024

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