Job details

Retail Sales Consultant

Job Description: Retail Sales ConsultantPurpose:As the face of Floor & Decor, Sales Associates play a vital role in establishing and maintaining the company's reputation for excellent customer service.The organization is currently seeking candidates for full-time as well as part-time positions.The characteristics we seek in potential employees are highly valued as they have the potential to transform the organization. We are hunting for qualities that will enable individuals to make a significant contribution to our company:• Friendly and enthusiastic• Entrepreneurial and hard-working• Honest and accountable• Skilled at effectively communicating and actively listeningEssential Job Functions:• Engage with patrons, question them about their undertakings, recommend articles, and motivate eagerness for purchases.• Provide a customer service experience that surpasses all expectations.• The obligation of maintaining the designated sectionsâ€™ inventory levels, tidiness, and safety is crucial to ensure optimal customer satisfaction.• Join forces with management and coworkers to secure sales objectives.• Use the POS system to process payments from customers.• Abide by the policies and procedures established for managing customer refunds and exchanges.• Observe the established methods for receiving payments by cash, checks, or credit cards.• Prepare price tags and sales signage, maintain product stock, label and exhibit goods.• Comply with the foundational ideals that govern the company's behavior.• Convey and establish compliance with organizational safety guidelines.• Manage incoming calls based on the company's telephone guidelines.• Be of service in other store departments as the need arises.• Succeed in a swift environment while ensuring accuracy.Minimum Eligibility Requirements:• Only persons who have exceeded 18 years of age are permitted.• The ability to accurately perform basic mathematical operations is a necessary skill in everyday life.• Past involvement in addressing customer needs.• Having the ability to juggle multiple tasks simultaneously and thrive in high-pressure environments.• Certain job positions may mandate forklift certification from F&D as a prerequisite.• Legally, heavy equipment certification can only be awarded after applicants pass a mandatory drug test in certain states.Physical/Sensory Requirements:• Lifting, carrying, pushing, pulling or moving objects requires the force of 30 to 60 pounds occasionally or 20 to 30 pounds frequently.• The use of hands and fingers to feel or manipulate objects is common.• Activities that require constant movement including standing, walking, reaching, balancing, and climbing.At Floor & Decor, diversity, fairness, and inclusivity are core values. The company recognizes and respects differences among its employees and those seeking employment and ensures that all receive an unbiased chance to succeed.Retail Sales Associate Jobs, Customer Service Specialist Jobs, Sales Executive Jobs, Retail Sales Specialist Jobs, Retail Jobs Near Me, Sales Jobs Near Me.

Floor & Decor Glassdoor Company Review

3.6

Floor & Decor DE&I Review

No rating

CEO of Floor & Decor

Tom Taylor

Approve of CEO

Average salary estimate

$35000 / YEARLY (est.)

min

max

$30000K

$40000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Retail Sales Consultant, Floor & Decor

Are you ready to take your customer service skills to the next level? Join us as a Retail Sales Consultant at Floor & Decor in Wingate, NC! In this role, you’ll be the friendly face that customers see when they walk through our doors, making your contribution vital to our reputation for outstanding service. You’ll engage with patrons, help them with their projects, and recommend the best products to suit their needs. Working with management and coworkers, you’ll aim to meet sales objectives while ensuring each customer's experience is nothing short of exceptional. You’ll also maintain inventory levels and keep your section tidy, which is crucial for client satisfaction. Plus, you’ll become adept at using our POS system to process payments and handle returns. We’re looking for friendly, enthusiastic, and hard-working individuals who can thrive in a fast-paced environment while juggling multiple tasks. If you love interacting with people, have a knack for problem-solving, and are ready to join a team that values inclusivity and diversity, then this is the opportunity for you! Floor & Decor is committed to fairness and creating a workplace where everyone can succeed. Come and be a part of this exciting journey!

Frequently Asked Questions (FAQs) for Retail Sales Consultant Role at Floor & Decor

What are the key responsibilities of a Retail Sales Consultant at Floor & Decor?

As a Retail Sales Consultant at Floor & Decor, your main responsibilities include engaging with customers, offering excellent customer service, maintaining tidy inventory sections, processing transactions through our POS system, and supporting sales objectives alongside your team. You’ll also be expected to prepare pricing tags, manage stock, and ensure compliance with safety guidelines.