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Associate Manager, Email Operations

Condé Nast is a global media company producing the highest quality content with a footprint of more than 1 billion consumers in 32 territories through print, digital, video and social platforms. The company’s portfolio includes many of the world’s most respected and influential media properties including Vogue, Vanity Fair, Glamour, Self, GQ, The New Yorker, Condé Nast Traveler/Traveller, Allure, AD, Bon Appétit and Wired, among others.

Job Description

Location:

New York, NY

Summary: 

Condé Nast is a global media company, home to iconic brands including Vogue, The New Yorker, GQ, Glamour, AD, Vanity Fair and Wired, among many others. The company's award-winning content reaches 84 million consumers in print, 367 million in digital and 379 million across social platforms, and generates more than 1 billion video views each month. 

The Email Operations Associate Manager is responsible for the timely and accurate processing and deployment of email requests on behalf of both external and internal clients. This role supports email campaign requests across multiple business units for 12+ markets and 16+ brands including Vogue; Architectural Digest; Vanity Fair; GQ; WIRED.
 

Key Duties & Responsibilities

  • Create and update email templates based on brand requests

  • Build and launch dedicated email campaigns in preexisting templates

  • QA email campaigns for clarity, grammar, spelling, link functionality and inbox display

  • Set-up and QA subscriber journey email flows

  • Create and share best practices for email creation and set-up

  • Enforce design and compliance requirements

Essential Skills & Requirements

  • Minimum 1-2 years email marketing experience

  • Experience using marketing automation or email marketing tools. Sailthru experience is a plus.

  • Ability to prioritize and manage multiple tasks simultaneously in a fast-paced working environment

  • Proficiency with Google documents & spreadsheets (or Excel/Word)

  • Strong analytical skills

  • Strong attention to detail

  • Excellent communication skills

  • Intermediate working knowledge of HTML/CSS code

  • Ability to work independently and within a cross-functional team

  • Working knowledge of 1st and 3rd party data is a plus.

This is a guild position.

The expected base salary range for this position is from $71,000-$80,000. Salary offers are based on a wide range of factors including but not limited to relevant skills, training, experience, and education.

What happens next?

If you are interested in this opportunity, please apply below, and we will review your application as soon as possible. You can update your resume or upload a cover letter at any time by accessing your candidate profile.

Condé Nast is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, familial status and other legally protected characteristics.

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CEO of Condé Nast
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Roger Lynch
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Average salary estimate

$75500 / YEARLY (est.)
min
max
$71000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Associate Manager, Email Operations, Condé Nast

Join the dynamic team at Condé Nast as an Associate Manager, Email Operations at our stunning headquarters in 1 World Trade Center, New York, NY! This is a fantastic opportunity for creative minds looking to make a mark in the email marketing realm with one of the world's most prestigious media companies. Here at Condé Nast, we are proud to produce some of the highest quality content with brands like Vogue, The New Yorker, and GQ, reaching millions worldwide. As the Associate Manager in Email Operations, you will play a crucial role in ensuring the smooth processing and deployment of email campaigns across 16+ iconic brands. Your day will involve crafting and updating email templates, launching captivating campaigns, and conducting thorough QA to uphold our high standards for clarity and compliance. You'll also define best practices, ensuring our newsletters and updates not only look stunning but function seamlessly. This position offers the chance to collaborate with multiple business units in a fast-paced environment, making each day unique and fulfilling. If you have 1-2 years in email marketing, a keen eye for detail, and experience with tools like Sailthru, we want to meet you. Bring your analytical skills and love for engaging content to our team, and help us connect with our passionate audience in new and exciting ways!

Frequently Asked Questions (FAQs) for Associate Manager, Email Operations Role at Condé Nast
What are the responsibilities of the Associate Manager, Email Operations at Condé Nast?

As the Associate Manager, Email Operations at Condé Nast, your main responsibilities will include creating and updating email templates, launching email campaigns for various brands, conducting thorough quality assurance (QA) checks for email clarity and functionality, and sharing best practices within the team. You'll also be involved in setting up subscriber email journey flows, ensuring compliance, and maintaining design standards across all email communications.

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What qualifications do I need to become an Associate Manager, Email Operations at Condé Nast?

To qualify for the Associate Manager, Email Operations position at Condé Nast, candidates should have a minimum of 1-2 years of email marketing experience coupled with familiarity in using marketing automation or email marketing tools, such as Sailthru. Proficiency in Google Docs and Excel, strong analytical skills, and basic knowledge of HTML/CSS are also essential. Additionally, excellent communication skills and the ability to thrive in a fast-paced environment are necessary for success in this role.

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What skills are essential for an Associate Manager, Email Operations at Condé Nast?

Essential skills for the Associate Manager, Email Operations at Condé Nast include strong attention to detail, the ability to manage multiple priorities in a fast-paced work environment, and excellent communication skills to work effectively with cross-functional teams. Familiarity with marketing automation tools, strong analytical ability, and a working knowledge of 1st and 3rd party data is a plus, contributing to the overall success of email campaigns.

Join Rise to see the full answer
What is the expected salary for the Associate Manager, Email Operations at Condé Nast?

The expected base salary for the Associate Manager, Email Operations at Condé Nast ranges from $71,000 to $80,000. Salary offers are determined based on a variety of factors, including relevant skills, experience, and education, ensuring that we offer competitive compensation for the talent we seek.

Join Rise to see the full answer
How can I apply for the Associate Manager, Email Operations position at Condé Nast?

If you're interested in joining Condé Nast as an Associate Manager, Email Operations, you can apply directly by submitting your application through our career page. You’ll have the option to update your resume and upload a cover letter at any time by accessing your candidate profile, making the application process convenient and user-friendly.

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Common Interview Questions for Associate Manager, Email Operations
What experience do you have with email marketing tools relevant to the Associate Manager role?

When discussing your experience with email marketing tools, focus on specific platforms you've used, such as Sailthru. Highlight any successful campaigns you've managed, detailing the process from creation to deployment. Sharing quantifiable results, like open or click rates, will demonstrate your effectiveness with these tools.

Join Rise to see the full answer
Can you describe your process for quality assurance in email campaigns?

In addressing quality assurance for email campaigns, describe each step of your typical QA process. This might include reviewing grammar, testing links, checking mobile responsiveness, and ensuring overall design integrity. Stress the importance of precision and how your diligence helps prevent potential issues once the emails reach subscribers.

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How do you prioritize tasks in a fast-paced email marketing environment?

To prioritize tasks effectively, discuss your approach to assessing deadlines and the importance of each project. You could mention using tools or methodologies like sprint planning or the Eisenhower Matrix to classify tasks based on urgency and importance, ensuring all campaigns run smoothly and effectively.

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Could you provide an example of a successful email campaign you managed?

Share a specific email campaign you've executed successfully, detailing your role in its conception, design, and analysis. Highlight the goals of the campaign, the strategies you employed, and the measurable outcomes, such as increased engagement or conversion rates, showcasing your impact in that project.

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What strategies do you use to engage subscribers through email content?

Discuss the various strategies you implement to enhance subscriber engagement, such as personalizing content, segmenting your audience for targeted campaigns, and creating compelling subject lines. Mention how you analyze subscriber behavior to refine your content strategy for greater impact.

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How would you handle negative feedback from subscribers regarding your email campaigns?

When addressing negative feedback from subscribers, emphasize your approach to taking feedback constructively. Discuss how you would analyze the concerns raised, gather data to understand the issue, and work collaboratively with your team to implement changes aimed at improving future campaigns.

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What role does data analysis play in your email marketing strategy?

Explain the significance of data analysis in your email marketing strategy. Discuss how you monitor key performance indicators like open rates, click-through rates, and conversion metrics to assess campaign success and make informed decisions for future email strategies, continuously optimizing for better performance.

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How proficient are you in HTML/CSS, and how have you applied it in email marketing?

Discuss your level of proficiency in HTML/CSS, emphasizing how you’ve applied those skills to enhance email design and functionality. Provide examples of how you’ve used coding to troubleshoot issues or create custom email templates, demonstrating your technical capabilities alongside your marketing skills.

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What do you think are the key trends in email marketing today?

Share your insights on current email marketing trends, such as increased personalization, the importance of mobile optimization, and the growing significance of interactive content. Highlight how you stay updated with industry best practices and adapt your strategies accordingly to leverage these trends.

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Why do you want to work as an Associate Manager, Email Operations at Condé Nast?

When articulating your interest in this role at Condé Nast, focus on the company’s innovative approach to media and its commitment to quality content. Mention your alignment with their values, your passion for email marketing, and your excitement about utilizing your skills in a creative environment representing iconic brands.

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Condé Nast is a premier media company renowned for producing the highest quality content for the world’s most influential audiences. Attracting 95 million consumers across its industry-leading print, digital and video brands, the company’s portfol...

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Full-time, on-site
DATE POSTED
April 18, 2025

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