Variable Fleet Coordinator

The Variable Fleet Coordinator at Apex Systems is responsible for key management of variable fleet units, performing pre and post inspections, coordinating cleaning and detailing, scheduling mechanical repairs with vendors, and ensuring all returned units are refueled. Additionally, this role involves fostering client relationships and maintaining records of all fleet activities.

To qualify for the Variable Fleet Coordinator position at Apex Systems, candidates should possess a valid driver's license and a clean driving record, a high school diploma, and at least 6 months of experience managing rental cars or fleet vehicles. Also, a strong background in customer service and proficiency in MS Office applications are highly desirable.

The Variable Fleet Coordinator will work Monday through Friday from 8 AM to 4:30 PM. There may be occasional requirements to work on weekends and holidays, which will come with overtime pay. Flexibility in schedule is key for handling fleet operations.

Yes, prior experience in rental car operations is necessary for the Variable Fleet Coordinator role at Apex Systems, as candidates should have a minimum of 6 months handling at least 50 vehicles. This ensures candidates are familiar with the nuances of fleet management and customer interaction.

At Apex Systems, we prioritize our employees' success and satisfaction. We offer essential training for our Variable Fleet Coordinators and promote a collaborative work environment. Employees can count on being part of a team that values continuous improvement and open communication.

When answering this question, highlight your relevant experience managing rental or fleet vehicles. Discuss specific responsibilities you've held, such as scheduling repairs or conducting inspections, and provide examples of how you ensured customer satisfaction and operational efficiency.

In your response, showcase your problem-solving skills and ability to remain calm under pressure. Share a specific example of a challenging situation, how you addressed the customer's needs, and the positive outcome that resulted from your actions.

Discuss your process for conducting a thorough pre-service inspection. Mention key areas to check, such as fluid levels, tire pressure, and any visible damages. Highlight your attention to detail and the importance of maintaining safety and quality standards.

Discuss your proficiency with MS Office, specifically how you utilize Excel for tracking vehicle maintenance schedules, Word for documentation, and PowerPoint for presentations to stakeholders. Highlight specific tasks you've accomplished using these applications.

Provide an example of a specific issue you encountered with a vendor, how you communicated with them, and the steps you took to collaborate effectively. Emphasize your negotiation skills and how teamwork led to a successful resolution.

Explain the strategies you implement to maintain the fleet, such as setting up regular detailing schedules, coordinating with cleaning services, and conducting inspections. Stress the importance of cleanliness in enhancing customer satisfaction.

Focus on what draws you to fleet management, such as the dynamic nature of the industry, the satisfaction of solving logistical challenges, and the opportunity to enhance client experiences. Passion and commitment can set you apart.

Talk about your organizational skills and the tools you use to manage time effectively, like checklists and scheduling software. Explain how you determine urgent versus important tasks and adjust your workflow accordingly to meet deadlines.

Discuss your knowledge of relevant safety regulations and standards. Describe your approach to ensure all vehicles meet compliance, like regular safety inspections, training staff on safety protocols, and keeping up to date with regulatory changes.

Emphasize the importance of customer service in fostering trust and loyalty among clients. Explain how positive interactions can enhance client relationships and contribute to the overall success of the fleet management processes.