Founding AI Engineer

As a Founding AI Engineer at Console, your key responsibilities include developing and refining AI systems that automate complex IT workflows, directly contributing to our cutting-edge AI technology that powers our IT support agent. You will collaborate closely with our founding team to enhance our natural language workflow builder and create amenities that help IT teams identify and remedy operational gaps. Your role will involve working across the full technology stack and promoting a user-centric approach to AI development, ensuring that our products not only operate effectively but provide superior experiences for users.

Console seeks candidates with at least 4 years of full-time software engineering experience, particularly focusing on AI/ML engineering. A strong familiarity with AI systems, advanced prompting techniques, and evaluation frameworks for AI performance is essential. You should be comfortable across the entire stack, primarily utilizing Typescript, Node, and React. Candidates who are driven, excited to innovate, and committed to creating exceptional product experiences will find their ideal fit with us.

The culture at Console is dynamic, innovative, and deeply collaborative. As a Founding AI Engineer, you will be integral in shaping not just the product you work on but also the technical and cultural foundation of our growing team. We value ownership and responsibility, fostering an environment where your ideas and contributions can directly impact the direction of the company. The team is composed of experienced founders and engineers who are passionate about building extraordinary solutions together.

At Console, we believe in taking care of our team, which is why Founding AI Engineers enjoy an array of benefits. This includes comprehensive health, dental, and vision insurance, unlimited PTO for work-life balance, and a 401(k) plan to support your future. Additionally, we ensure daily lunch is provided in our office, creating a friendly community atmosphere where you can mingle with your colleagues.

Career growth is a key focus at Console. As a Founding AI Engineer, you will have numerous opportunities to develop within our fast-growing AI company. You'll work alongside experienced founders and engineers, allowing you to learn and grow while contributing meaningfully. Your impact on the company will pave the way for potential career advancements, as we actively promote from within when opportunities arise.

In this question, emphasize specific projects where you utilized AI and machine learning techniques. Discuss your familiarity with large language models, any hands-on experience in developing AI systems, and how you've implemented advanced prompting techniques to achieve practical outcomes. Be sure to mention your approach to performance evaluation and how it aligns with user experience.

Use this question as an opportunity to detail concrete examples of AI applications you’ve developed. Discuss the challenges you faced, the technologies you used, and the impact your application had on the organization or user experience. Highlight your innovative approach and how your work aligns with Console’s mission.

Answer this by discussing your methodology for collecting and analyzing user feedback throughout the development process. Describe how you iterate on your projects based on real user data. Stress the importance of combining user insight with technical expertise to create systems that are not just sophisticated, but truly effective for users.

This answer should detail a specific incident where you identified and resolved an issue within an AI solution. Outline your diagnostic process, the steps you took to address the problem, and the outcome. Confidence in your problem-solving abilities is key here.

To answer this effectively, reflect on the resources you regularly tap into, such as academic journals, attending conferences, or participating in relevant online communities. Show enthusiasm for continuous learning and how these strategies help you innovate within your role.

Use examples from past roles to illustrate your approach to working under pressure. Discuss your time management strategies and how you prioritize tasks to meet deadlines without sacrificing quality. Highlight the importance of maintaining clear communication with team members during intense project phases.

In your answer, emphasize your communication skills and methods for making complex technical concepts understandable to non-tech team members. Provide a specific example of successful collaboration and the positive outcome it produced for the organization.

Discuss specific projects where you applied these technologies in AI engineering. Highlight your proficiency level and any notable achievements or challenges you faced while using these frameworks in the deployment of AI solutions.

Reflect on your unique experiences and perspective shaped by previous roles. Emphasize your passion for AI and the specific skills you possess that will benefit Console’s objectives. Your alignment with their vision, combined with your expertise, will demonstrate why you’re the ideal candidate.

Describe your familiarity with various performance metrics and evaluation frameworks you have used to gauge AI effectiveness. Discuss how you collect and analyze data, as well as strategies for refining your models based on evaluation outcomes. This showcases a proactive approach in driving enhancement in AI systems.