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ALS Lab Manager

Automated Litigation Support Lab Manager 

Employment Type: Full-Time, Experienced

Department: Finance


As a CGS ALS Lab Manager, you will leverage industry knowledge, and market research, and have wide-ranging experiences across operating systems and coding languages. You will serve as the lead manager responsible for the delivery of lab data processing services and be responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and providing the case attorney with detailed notice of deficiencies.


CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.

 

Skills and attributes for success:

- Serves as the lead manager responsible for delivery of lab data processing services.

- Primarily ensures timely and accurate completion of tasks.  Performs analysis, development and implementation of processing approaches for electronic files and related services pursuant to applicable ESI specifications.

- Consults with attorneys and support staff on best practices for conforming to ESI specifications and, as required, participates in teleconferences with co-counsel, client agencies, and opposing counsel upon attorney request.

- Responsible for ensuring that incoming productions are made pursuant to the applicable ESI specifications and when deficiencies are found, provides case attorney with detailed notice of deficiencies.

- Responsible for keeping the client informed on activities in the Lab, e.g. deadlines, technical challenges, and availability of resources to complete work.

- Responsible for webhosting support for unsupported cases managed by the lab.

- Manages a team of eDiscovery professionals situated in a client-site eDiscovery laboratory, including: scheduling, requirements assessments, assigning work and ensuring deadlines are met, creating progress reports, and Quality Control (QC) of deliverables.

- Advises client attorneys, paralegals, and case managers on all phases of the Electronic Discovery Reference Model (EDRM); especially: Data Collection, Processing, Hosting, Review, Analytics, and Production.


Qualifications:

- Extensive Relativity experience required.

- Relativity certifications including Relativity Certified Administrator (RCA) and/or Relativity Analytics Specialist strongly preferred.

- At least eight years of experience performing eDiscovery roles including but not limited to electronic files processing (EFP), image and data file conversion, data culling using review tools, quality assurance, database loads and retrieval, and data analysis and review.

- At least five years of experience at the management/supervisory level.

- Requires thorough knowledge of the litigation discovery process, and the EDRM workflow.

- Working knowledge and certifications of document review software such as iConect, Relativity, Venio or similar tools.

- Undergraduate degree required, preferably in computer science or related field.  Only the Contracting Officer can approve a waiver of the degree requirement.


Ideally, you will also have:

- Experience with litigation support tools such as LAW, IPRO, Concordance, MS Office Suite, and LiveNote highly valued.


Our Commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our client’s specific needs. We are committed to solving the most challenging and dynamic problems.


For the past seven years, we’ve been growing our government-contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work.

Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come.


We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays


Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Join our team and become part of government innovation!

Explore additional job opportunities with CGS on our Job Board:

https://cgsfederal.com/join-our-team/

For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com


$102,890.67 - $139,637.34 a year

Average salary estimate

$121263.5 / YEARLY (est.)
min
max
$102890K
$139637K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About ALS Lab Manager, Contact Government Services, LLC

As an ALS Lab Manager at Contact Government Services (CGS), you'll be stepping into a pivotal role where your expertise will guide the way in delivering exceptional lab data processing services. Your journey will include collaborating closely with attorneys and support staff, ensuring that all incoming productions adhere strictly to ESI specifications. This is a dynamic position where your insights will be crucial, as you’ll be managing a talented team of eDiscovery professionals, from scheduling to quality control, all while keeping clients up-to-date on the latest lab activities. With over eight years in eDiscovery and a passion for innovation, you’ll be analyzing, developing, and implementing processing approaches to effectively handle complex electronic files. Your understanding of the Electronic Discovery Reference Model (EDRM) will be invaluable as you advise and consult on data collection, processing, hosting, and review. Plus, with CGS's focus on professional growth and supportive work environment, you’ll find endless opportunities to hone your skills. As we expand our commitment to government innovation, your role will be essential in reinforcing our mission to provide top-notch services. Join us at CGS, where your talents can make a real difference, and let's work together to tackle some of the most challenging and dynamic problems in the government sector!

Frequently Asked Questions (FAQs) for ALS Lab Manager Role at Contact Government Services, LLC
What are the main responsibilities of the ALS Lab Manager at Contact Government Services?

The ALS Lab Manager at Contact Government Services is primarily responsible for leading the delivery of lab data processing services. This includes ensuring that incoming productions meet applicable ESI specifications, consulting with attorneys on best practices, and managing eDiscovery professionals in a client-site lab. The role requires a detailed oversight in monitoring progress reports, quality control, and informing clients about lab activities.

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What qualifications are required for the ALS Lab Manager position at CGS?

To secure the ALS Lab Manager position at Contact Government Services, candidates should possess extensive experience in eDiscovery roles, especially around electronic files processing and data management. A background of at least eight years, with five years in a supervisory capacity is essential. Furthermore, a relevant undergraduate degree is required, alongside certifications in Relativity, which are strongly preferred.

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How does the ALS Lab Manager contribute to CGS's mission in government innovation?

As the ALS Lab Manager at Contact Government Services, your contribution to government innovation is multifaceted. You will leverage your expertise to streamline data processing for litigation, ensuring services meet high standards, thus improving government efficiency. Your role in managing a skilled team and advising attorneys on the EDRM process aligns with CGS's commitment to using advanced technology to solve complex governmental challenges.

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What skills are necessary for a successful ALS Lab Manager at CGS?

Key skills for success as the ALS Lab Manager at Contact Government Services include strong analytical abilities, exceptional leadership and management skills, and a thorough understanding of the litigation discovery process. Additionally, proficiency in various document review software and tools such as Relativity or iConect, along with problem-solving abilities, will be crucial in navigating the complexities of eDiscovery.

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What is the work environment like for an ALS Lab Manager at CGS?

The work environment for an ALS Lab Manager at Contact Government Services is collaborative and dynamic. CGS fosters a culture of innovation, where employees are encouraged to grow professionally through training and learning opportunities. With a commitment to employee support, the environment is both inclusive and focused on the mission of enhancing government operations through cutting-edge technology.

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Common Interview Questions for ALS Lab Manager
Can you describe your experience with eDiscovery and how it applies to the role of ALS Lab Manager?

When answering this question, emphasize your relevant experience in eDiscovery processes, highlighting specific roles you've held and the tools you've used. Discuss how your past responsibilities align with those of the ALS Lab Manager, especially in managing data processing and collaboration with legal teams.

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What strategies do you use to ensure compliance with ESI specifications?

To address this, outline the methods you implement to stay updated with ESI specifications and ensure compliance. Speak about process checks and reviews you conduct after data processing and the importance of proactive communication with attorneys.

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How do you manage a team of eDiscovery professionals effectively?

Discuss your approach to team management, including scheduling, assigning tasks based on team strengths, and maintaining open channels of communication. Mention the importance of providing guidance and resources for quality work and foster a supportive atmosphere.

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What are the biggest challenges you anticipate in the role of ALS Lab Manager, and how would you address them?

In answering, identify common challenges, such as tight deadlines or evolving technology, and illustrate your problem-solving strategies. Share examples of how you’ve successfully navigated similar issues in the past.

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Can you explain the importance of the Electronic Discovery Reference Model (EDRM)?

Highlight the significance of the EDRM in the eDiscovery process, focusing on its phases like data collection, processing, and production. Discuss how understanding this model underpins effective project management and client service.

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What tools and software are you familiar with in the context of eDiscovery?

Share your experiences with various tools such as Relativity, iConect, and others you may have used. Discuss your certifications and how these tools have aided you in fulfilling your duties in previous roles.

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Give an example of a time you resolved a complex technical issue in eDiscovery.

Narrate a specific situation where you encountered a technical challenge, detailing your thought process and the steps you took to resolve it. Use this as an opportunity to showcase your analytical and decision-making skills.

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How do you ensure quality control in eDiscovery processes?

Discuss your systematic approach to quality control, including any checklists, procedures, or technologies you use to verify the integrity and accuracy of the data being processed and reviewed.

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Describe a situation where you had to consult with attorneys on eDiscovery practices.

Provide an example that illustrates your communication skills and ability to provide clear, actionable advice in line with industry best practices. Highlight the positive outcomes from these consultations.

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What motivates you to work in the eDiscovery field?

Reflect on your passion for technology and law, and how the intersection of these fields drives you. Share what excites you about contributing to government innovation and enhancing processes within this sector.

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