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Witness Coordinator (copy)

Witness Coordinator 

Employment Type: Full-Time, Mid Entry Level

Department: Legal


As a CGS witness coordinator, you will be providing a variety of direct legal assistance to a federal agency. We are looking for someone who is excited to be part of an office culture centered on high-minded work and open communication. 


CGS brings motivated, highly skilled, and creative people together to solve the government’s most dynamic problems with cutting-edge technology. To carry out our mission, we are seeking candidates who are excited to contribute to government innovation, appreciate collaboration, and can anticipate the needs of others. Here at CGS, we offer an environment in which our employees feel supported, and we encourage professional growth through various learning opportunities.


Skills and attributes for success:

- Provide assistance prior to, during, and after trial including but not limited to working directly with fact witnesses, providing assistance and support to ensure appearance for court, pre-trial conferences, and grand jury.

- Perform administrative tasks such as receiving visitors, fielding phone calls, questions, and other inquiries from fact witnesses seeking information pertaining to their role in the case.

- Serve as the primary point of contact for key witnesses, notifying them of any important information related to the trial including, but not limited to, travel arrangements, appearance date/time, etc. 

- Work collaboratively with team members on information related to witnesses such as appearances or special circumstances. 

- Complete and submit proper documentation for special authorizations and obtain prior approval before proceeding with travel arrangements.

- Responsible for ensuring that all necessary documentation is provided to fact witness' in relation to their court appearance (i.e. travel documents) and ensure it complies with agency protocol.

- Meet with fact witnesses upon arrival to designated hearing or pre-trial conference, offer and perform courtroom orientation, accompany witness to court, ensure a safe waiting area is available, and collect necessary documentation and signatures for important legal documents.

- Prepare and submit documentation for fact witness reimbursement.

- Perform general office procedures pertaining to fact witness management.

- Provides a variety of direct legal assistant support assistance services.


Qualifications:

- High School Diploma or equivalent.

- Two (2) years of experience in a legal setting.

- Excellent written and oral communication skills.

- Experience in Microsoft Office Suite, word processing, document management and review, file management systems, and data entry.

- Proficiency with office technology, including but not limited to computers, fax machines, and copier machines.

- Proficiency in organizational skills and the ability to independently multitask assignments;

- Ability to consistently deliver the highest quality work under extreme pressure;

- Attention to detail and the ability to read and follow directions are very important;

- Must be a United States Citizen.


Ideally, you will also have:

- Client-facing communication experience.

- Federal Agency issued security clearance.


Our commitment:

Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge technology with world-class personnel to deliver customized solutions that fit our clients’ specific needs. We are committed to solving the most challenging and dynamic problems.


For the past seven years, we’ve been growing our government contracting portfolio, and along the way, we’ve created valuable partnerships by demonstrating a commitment to honesty, professionalism, and quality work. 


Here at CGS we value honesty through hard work and self-awareness, professionalism in all we do, and to deliver the best quality to our consumers mending those relations for years to come. 


We care about our employees. Therefore, we offer a comprehensive benefits package.

- Health, Dental, and Vision

- Life Insurance

- 401k

- Flexible Spending Account (Health, Dependent Care, and Commuter)

- Paid Time Off and Observance of State/Federal Holidays


Contact Government Services, LLC is an Equal Opportunity Employer. Applicants will be considered without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Join our team and become part of meaningful government innovation!


Explore additional job opportunities with CGS on our Job Board: 

https://cgsfederal.com/join-our-team/


For more information about CGS please visit: https://www.cgsfederal.com or contact:

Email: info@cgsfederal.com


Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Witness Coordinator (copy), Contact Government Services, LLC

Are you ready to dive into a rewarding role as a Witness Coordinator with Contact Government Services (CGS)? Here at CGS, we’re all about helping our federal agency partners with high-level legal assistance. If you’re someone who thrives in a supportive office culture and are excited about collaboration and innovation, this is the place for you. As a Witness Coordinator, you'll be involved in various duties before, during, and after legal trials. Your day-to-day might include liaising with fact witnesses, managing their travel arrangements, and ensuring they arrive fully prepared for court proceedings. From handling administrative tasks and fielding inquiries to ensuring a smooth courtroom experience, each aspect of your job contributes to the success of the legal process. We are looking for a detail-oriented individual who can manage multiple responsibilities in a fast-paced environment while demonstrating outstanding written and verbal communication skills. Ideally, you should have two years of prior experience in a legal setting and be proficient in Microsoft Office Suite and document management systems. At CGS, we don’t just care about the work we do but also about our people. That’s why we offer an impressive benefits package, including health, dental, and vision insurance, as well as a 401k plan. Join us in our mission to enhance government efficiency and innovation. This is not just a job; it's a chance to make a real difference in the community while developing your career in a fulfilling and dynamic environment.

Frequently Asked Questions (FAQs) for Witness Coordinator (copy) Role at Contact Government Services, LLC
What are the main responsibilities of a Witness Coordinator at Contact Government Services?

As a Witness Coordinator at Contact Government Services (CGS), your key responsibilities will include providing comprehensive legal assistance to fact witnesses before, during, and after trials. You will manage communication with witnesses, ensure their appearance for court proceedings, assist with travel arrangements, and maintain meticulous documentation. Your organizational skills will be crucial as you work collaboratively with legal teams to ensure that all witness needs are met seamlessly.

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What qualifications do I need to become a Witness Coordinator at CGS?

To qualify for the Witness Coordinator position at Contact Government Services, you need a high school diploma or equivalent, along with two years of experience in a legal setting. Strong written and oral communication skills are essential, alongside proficiency in Microsoft Office Suite and office technology. We also value attention to detail and the ability to multitask effectively in a high-pressure environment.

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How does CGS support its employees in their professional development as Witness Coordinators?

At Contact Government Services (CGS), we are dedicated to the growth and development of our employees. We offer various learning opportunities to enhance your skills and knowledge as a Witness Coordinator. This commitment to employee development is part of our culture of collaboration and innovation, ensuring you have the resources to thrive in your role and advance your career.

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What kind of benefits does CGS offer for the Witness Coordinator position?

When you join Contact Government Services as a Witness Coordinator, you can look forward to a comprehensive benefits package, which includes health, dental, and vision insurance, life insurance, and a 401k plan. Additionally, we provide flexible spending accounts, paid time off, and observance of state and federal holidays, ensuring you have the support you need both in and out of the workplace.

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Is prior legal experience required for the Witness Coordinator role at CGS?

Yes, prior legal experience is required for the Witness Coordinator position at Contact Government Services. Specifically, candidates should have at least two years of experience in a legal setting to ensure they are equipped to handle the complexities of the role effectively. This background helps you understand the legal processes you will support and enhances your ability to engage with witnesses professionally.

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Common Interview Questions for Witness Coordinator (copy)
Can you describe your experience in a legal setting and how it prepared you for the Witness Coordinator role?

Certainly! In a legal setting, my main focus has been on assisting both legal teams and clients in navigating case processes. By managing documentation, coordinating schedules, and maintaining communication, I developed strong organizational and interpersonal skills that are essential for the Witness Coordinator role at CGS. I always strive to enhance my knowledge of legal protocols, which I believe is crucial for providing effective assistance to witnesses.

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How do you handle high-pressure situations as a Witness Coordinator?

In high-pressure situations, I stay calm and prioritize tasks based on urgency and importance. I believe that effective communication is key, so I ensure that all parties involved are informed and aligned. Additionally, I rely on my attention to detail to ensure that nothing falls through the cracks. By remaining organized and focused, I can manage the demands of the role efficiently.

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What steps do you take to ensure that witnesses understand their roles and responsibilities?

To ensure that witnesses understand their roles and responsibilities, I focus on clear communication and education. I would provide them with detailed information about the case, the trial process, and what is expected of them. I also schedule pre-trial meetings, which allow me to address any concerns, answer questions, and provide support to ease their anxiety. My goal is to empower them with knowledge, making the process as smooth as possible.

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Describe a time you managed multiple tasks successfully. How did you stay organized?

In a previous role, I often had to juggle multiple tasks, such as scheduling appointments, preparing documents, and client communication. To stay organized, I used a combination of digital and physical tools, including task management software and planners. Prioritizing tasks based on deadlines and importance allowed me to manage my time effectively, ensuring that everything was completed satisfactorily and on schedule.

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What role do interpersonal skills play in the Witness Coordinator position?

Interpersonal skills are vital for a Witness Coordinator because this role requires frequent interaction with a diverse range of individuals, including fact witnesses, legal teams, and other stakeholders. Building rapport with witnesses helps to ease their anxiety and fosters a supportive environment. Additionally, strong interpersonal skills are crucial for effective communication and collaboration with team members, ensuring that all aspects of the witness management process run smoothly.

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How do you approach maintaining confidentiality as a Witness Coordinator?

Maintaining confidentiality is a top priority for me as a Witness Coordinator. I understand the sensitive nature of the information involved in legal cases, and I follow all protocols to safeguard this data. This includes restricting access to documents, discussing sensitive matters in secure environments, and adhering to agency guidelines. I also emphasize the importance of confidentiality when preparing witnesses, ensuring they understand their role in this regard.

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Have you ever had to deal with a difficult witness? How did you handle the situation?

Yes, I encountered a challenging witness who was anxious and uncertain about their role. To address their concerns, I took the time to listen actively and validate their feelings. I provided clear information about the process and reassured them of the support available. By building trust and demonstrating understanding, I was able to guide them through their responsibilities effectively.

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What strategies would you use to ensure effective communication with a diverse group of witnesses?

To ensure effective communication with a diverse group of witnesses, I would employ active listening techniques and adapt my communication style to meet their needs. Understanding cultural differences and being sensitive to individual concerns would help establish a rapport. I would also provide information in various formats, such as written documentation or one-on-one meetings, to ensure clarity and understanding.

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What motivates you to work in a role like Witness Coordinator?

I'm motivated by the opportunity to make a meaningful impact in the legal process. As a Witness Coordinator, I can support individuals during a challenging time while contributing to the pursuit of justice. The collaborative environment and the focus on innovation at CGS align with my values, making this role particularly appealing to me. I find fulfillment in helping others and fostering a sense of security for witnesses.

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Why do you think attention to detail is important in the role of a Witness Coordinator?

Attention to detail is crucial in the role of a Witness Coordinator because even the smallest oversight can significantly impact the legal process. Accurate documentation, timely communication, and careful coordination are all necessary to ensure that witnesses are prepared for court appearances. By focusing on details, I can help create a smooth experience that supports the integrity of the legal proceedings and fosters a positive atmosphere for witnesses.

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DATE POSTED
January 4, 2025

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