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Job details

Customer Success Manager DACH (f/m/d)

Contentful is looking for a Customer Success Manager to enhance customer experiences and ensure retention. The role involves collaboration with various teams to drive product adoption.

Skills

  • Excellent communication skills
  • Technical understanding of APIs
  • Cross-functional collaboration
  • Attention to detail
  • Customer-first mindset

Responsibilities

  • Monitor and guide new customers
  • Execute customer programs
  • Drive product adoption and customer satisfaction
  • Partner with the Renewal team to maintain high retention rates
  • Translate customer insights into actionable feedback

Education

  • College / University Degree preferred

Benefits

  • Stock Options
  • Comprehensive healthcare package
  • Paid parental leave
  • Personal annual education budget
  • Wellbeing stipend
To read the complete job description, please click on the ‘Apply’ button
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CEO of Contentful
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Steve Sloan
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Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

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We believe that content is more than just words on a webpage; it molds digital interactions and fuels business success. Contentful helps organizations unlock the business value of their content and compose it into new digital experiences with a pl...

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FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$60,000/yr - $80,000/yr
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
January 6, 2025

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