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Sales Development Representative

About Contextual AI

We're revolutionizing how the world works by solving AI's most critical challenge: context. In a landscape cluttered with generic AI solutions, we've built something extraordinary—a system that doesn't just respond, but truly understands. Without context, AI is just another tool. With it, AI becomes transformative, delivering the accurate, nuanced insights that business decisions require.

Our enterprise AI development platform sits at the intersection of breakthrough AI research and practical developer needs. While others offer AI tools that are difficult to scale accurately, our solution is built for accuracy and speed of development. Our unique platform allows AI developers to easily and accurately ingest and query disparate enterprise data sources delivering unmatched accuracy that business leaders can trust with their most critical decisions.

Contextual AI was founded by the pioneers Retrieval-Augmented Generation (RAG)—the foundational technique behind today's most accurate AI systems. Our team of visionaries and AI researchers are future-obsessed, fast-movers eager to solve the complex challenges others avoid, empowering businesses to operate with unprecedented clarity and confidence.

Backed by the industry's most forward-thinking venture capitalists, we're not just participating in the enterprise AI revolution—we're defining it. Join us in building a future where AI doesn't just answer questions—it transforms businesses.

Job Overview

As the Sales Development Representative at Contextual AI, you'll be the driving force behind our inbound strategy. Working directly with the Head of Business Development and marketing team, you'll capture and qualify opportunities while building the foundation for our company's continued growth.

This pivotal role is the beginning of a customer-facing sales career at Contextual AI. You'll implement and refine our sales playbook while managing inbound inquiries and supporting events. Your ability to establish positive relationships with prospects will be essential as you qualify and prioritize opportunities at the top of our sales funnel.

The ideal candidate thrives in a dynamic environment, demonstrates excellent communication skills, and shows a genuine passion for connecting innovative AI solutions with businesses that can benefit from them. If you're ready to play a crucial role in our go-to-market strategy while developing the skills for a successful sales career, we want to talk with you!

What you’ll do:

  • Generate pipeline through converting & qualifying inbound leads into opportunities
  • Manage a high volume of inbound leads while supporting various marketing events
  • Uncover business initiatives through sales discovery
  • Researching and understanding various lines of business and personas
  • Demonstrate adaptability and flexibility as part of an ever-growing sales organization
  • Achieve & exceed activity targets (KPI’s) to meet daily/weekly/monthly goals
  • Collaborate with the Head of Business Development to develop inbound strategy, playbook and process 
  • Work cross-functionally with marketing, solutions, product, operations and sales to accelerate pipeline generation

Minimum qualifications:

  • Bachelor's degree from a four-year university
  • Team-first mindset with demonstrated ability to work in a collaborative environment
  • Exceptional time management skills & ability to manage multiple priorities
  • Excellent communication skills and the ability to engage in conversational discovery
  • Curiosity and passion for technology, specifically AI
  • Self-starter who is resourceful, disciplined, and collaborative 
  • Desire to work in a fast-paced, ever-evolving startup environment

Preferred Qualifications:

  • 6+ months experience in sales, marketing or customer service role
  • Startup, AI or SaaS experience is a plus
  • Experience engaging with customers and resolving challenges efficiently 
  • Proven track record of success in a performance-driven role
  • Fluent with Salesforce, Gong/Outreach/SalesLoft, Apollo/Zoominfo, LinkedIn Sales Navigator and Google Suite

What we offer:

  • Competitive salary and equity packages
  • Comprehensive health, dental, and vision insurance
  • 401(k) with employer matching
  • Support for conference fees and travel
  • Team offsites, celebrations, and events
  • Unlimited PTO

 

How We Operate

  • Customer obsessed. We understand our customers and prioritize solving their challenges. We do more than listen to our customers, we invent on their behalf and anticipate their needs.
  • Scout mindset. We seek to find the truth as quickly as possible and to see things as they are, not as we wish them to be. We are always curious and we always look for opportunities to disconfirm our beliefs.
  • Vaguely right is better than exactly wrong. Direction is more important than pinpoint accuracy. We embrace making decisions with insufficient data and focus on being approximately right by relying on anecdotes, intuition, and insights.
  • Relentless pace. We move fast on all things and execute with a sense of urgency.
  • Trust and respect. We are respectful and recognize the unique expertise and experience our colleagues bring. We communicate directly and assume good intent.
  • Depth and mastery. We strive to become world-leading experts in our crafts and domains. We operate at high standards of excellence and are always improving.
  • Live in the future. We serve as the first and best example of the future of work. We are eager and early customers of what we build. We are willing to experiment and reimagine how work is done with AI.

Location: West Coast (preferred Bay Area)

Base Salary Range: $65,000 + equity + benefits (actual compensation will be determined based on experience, location, and other factors permitted by law). The total compensation package for this position may also include a on-target earnings, annual performance bonus, stock, benefits, and/or other applicable incentive compensation plans.

Equal Opportunity

Contextual AI is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.

What You Should Know About Sales Development Representative, Contextual AI

Welcome to Contextual AI, where we're making waves in the field of artificial intelligence by addressing its most pressing challenge: context. We're not just offering another AI tool; we're delivering a powerful solution that truly understands nuanced business needs. As a Sales Development Representative at Contextual AI in Mountain View, California, you'll harness this revolutionary technology to help businesses navigate complex landscapes. You'll play a vital role in our inbound strategy by capturing and qualifying leads, all while working closely with our Head of Business Development and marketing team. This isn’t just a job; it's a stepping stone to a rewarding sales career that empowers you to connect innovative AI solutions with the companies that can benefit from them. Your role will involve managing inbound inquiries, supporting marketing events, and building solid relationships with prospects. You'll need to be adaptable and detail-oriented, as you'll implement our sales playbook while striving to exceed activity targets. If you’re passionate about technology, especially AI, and enjoy a fast-paced start-up environment, then Contextual AI is the perfect place for you to thrive. Join us to not only drive our growth but to also define the future of AI-powered business transformation.

Frequently Asked Questions (FAQs) for Sales Development Representative Role at Contextual AI
What are the primary responsibilities of a Sales Development Representative at Contextual AI?

As a Sales Development Representative at Contextual AI, your main responsibilities will include generating and qualifying leads, managing inbound inquiries, supporting marketing events, and collaborating with the Head of Business Development. You'll also engage in sales discovery to uncover business initiatives, build relationships with prospects, and strive to exceed KPIs while refining our sales strategies.

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What qualifications are required for the Sales Development Representative position at Contextual AI?

To thrive as a Sales Development Representative at Contextual AI, you need a Bachelor’s degree from a four-year university. Additionally, the ideal candidate should have excellent communication skills, time management competencies, a collaborative team-first mindset, and a genuine interest in AI technology. Preferred qualifications include prior experience in sales, marketing, or customer service roles, particularly in a startup or SaaS environment.

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How does the Sales Development Representative role contribute to Contextual AI's growth?

The Sales Development Representative role at Contextual AI is pivotal for generating a strong pipeline and facilitating customer interactions. By effectively qualifying leads and nurturing relationships, you will directly impact the company’s growth trajectory. Your efforts will help translate qualified inquiries into tangible sales opportunities, enabling Contextual AI to deliver innovative solutions to its customers.

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What skills are essential for a successful Sales Development Representative at Contextual AI?

Successful Sales Development Representatives at Contextual AI should possess exceptional communication skills, adaptability, and strong time management abilities. You’ll need to demonstrate a curiosity about technology, particularly AI, and be resourceful in uncovering business needs. A self-starter mentality and the ability to work collaboratively in a dynamic environment are also crucial for success.

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What kind of work environment can Sales Development Representatives expect at Contextual AI?

At Contextual AI, Sales Development Representatives can expect a dynamic and ever-evolving work environment. The company culture emphasizes collaboration, customer obsession, and a relentless pace of execution. You’ll have the opportunity to work closely with various teams, embracing a startup-like atmosphere that values innovation and forward-thinking solutions.

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Common Interview Questions for Sales Development Representative
How do you handle a high volume of inbound leads as a Sales Development Representative?

To effectively handle a high volume of inbound leads, prioritize organization and time management. Utilize tools like Salesforce to track leads and their statuses. Establish a routine to ensure consistent follow-ups and communicate efficiently to qualify leads quickly without sacrificing quality.

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What strategies will you employ to convert inbound leads into qualified opportunities?

A successful strategy involves active listening during conversations to uncover the prospect's pain points. Engage in conversational discovery and ask insightful questions. Tailor your solutions based on their needs and demonstrate how Contextual AI's innovative technology can bring significant value to their business.

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Can you describe your experience working in a collaborative sales environment?

In a collaborative sales environment, I believe in open communication and sharing insights with colleagues across departments. For example, working closely with marketing to align our messaging and participating in regular team meetings to discuss challenges and strategies has proven beneficial in achieving collective goals.

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What metrics do you believe are most important in a Sales Development Representative role?

Key metrics include lead conversion rate, number of qualified opportunities generated, and activity levels such as calls made or emails sent. Continuous tracking of these metrics helps assess performance and identify areas for improvement within the sales process.

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How would you approach learning about our AI solutions to effectively communicate with prospects?

I would dedicate time to thoroughly understand Contextual AI's product offerings by reviewing all available resources, attending training sessions, and engaging with the product team. This knowledge will empower me to answer questions accurately and present our solutions in a way that resonates with potential customers.

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What motivates you to work in sales, particularly in a fast-paced environment like Contextual AI?

I am motivated by the challenge of connecting solutions with those who need them most and appreciate the dynamic nature of a fast-paced environment. The excitement of the startup culture, coupled with the opportunity to work with innovative AI technology, keeps me driven and passionate about my contributions.

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Describe a time you successfully resolved a customer’s challenge.

I once helped a customer who was unsure about implementing a software solution. After understanding their specific challenges, I offered tailored advice and connected them with a technical expert for further assistance. They successfully implemented the solution and saw significant improvements, reinforcing the value of customer-centricity.

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In your opinion, what is the most important trait for a Sales Development Representative?

I believe adaptability is the most important trait for a Sales Development Representative. The ability to pivot strategies based on incoming information and feedback is crucial in addressing prospects effectively and staying resilient in a fast-evolving market.

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How do you stay current with trends and developments in the AI industry?

I follow industry news through reputable publications, attend webinars, and participate in relevant online communities. Networking with professionals in the AI space also provides insights and keeps me informed about the latest trends and technologies impacting the industry.

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What role do you believe teamwork plays in achieving sales targets?

Teamwork is vital in achieving sales targets, as it fosters collaboration, idea sharing, and collective problem-solving. A united team can tackle challenges effectively, optimize strategies, and support each other in reaching both individual and organizational goals.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
MATCH
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TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 24, 2025

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