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Operations Coordinator

🎨 Who Are We?


Convelio is a licensed freight forwarding startup at the forefront of the intersection between Tech, Logistics, and the Art World. We specialize in the global shipping of high-end goods, including paintings, sculptures, and other valuable or bulky merchandise.


By leveraging our proprietary algorithm, we offer real-time shipping quotes and provide an end-to-end logistics service tailored to the unique needs of the art market. Our mission is to combine technology and tradition, making the shipping of bulky and valuable items as seamless and accessible as possible.

Our diverse customer base includes art galleries, antique dealers, auction houses, online platforms, and interior designers. With over 180 colleagues spread across Paris, London, and New York, Convelio embraces a startup and international culture. We take pride in solving complex logistics challenges for our clients, enabling both sellers and buyers in the art market. Backed by cutting-edge technology and prominent VC support, we have the global network and resources (including €30 million Series B funding in March 2022) to seize exciting market opportunities.

Visit our Career Page to learn more about joining our team! 💙


🎩 Your Role


As a Operations Associate at Convelio you will play a pivotal role in shaping the future of art logistics. With your unique skill set and passion for innovation, you will contribute to our mission of revolutionizing the industry. In this role, you will have the great challenge of managing a crucial part of our logistics process starting from the crating centres to final delivery, making sure the whole process goes smoothly in order to make our clients happy.


✏️ What you'll do


- Coordinate and manage shipments via air, road and sea making sure we adhere to all relevant constraints (time, budget, scope, quality etc)

- Monitor our orders with dedicated reports, tools, and a shared platform whilst troubleshooting and removing roadblocks

- Be the first point of contact for our partners and importers

- Suggest and implement process improvements within the Freight & Customs team

- Work closely and collaboratively with our Customer Care and Warehouse teams


🧑‍🎨 Your profile


- You are fluent in written and spoken English, any other language is a plus

- Experience in art shipping or in logistics and within the startup ecosystem is appreciated

- You have strong analytical skills

- You have excellent written and verbal communication skills

- You are well organised and disciplined in daily activity planning and know how best to prioritise

- You are enthusiastic, ambitious, self-motivated and hands-on with a strong work ethic.

- You enjoy working in a challenging fast-paced, target-driven and team-oriented environment

- You are an excellent learner with a desire to adapt to new concepts and technologies


🌍 What we offer


- An opportunity to be part of a constantly developing and innovative company that is transforming the art logistics industry.

- A very dynamic and kind team spirit, where you will have all space and support to fulfil your potential and where your ideas are highly valued.

- A supportive and dynamic work environment, where your ideas and initiatives are valued.

- Continuous learning and development opportunities to enhance your professional growth in the art logistics domain.


⚙️ The hiring process


- First HR discovery interview

- Interview with Chris, the Head of Essential - UK

- On-site interview with Jasmine, General Manager of the UK

- Reference check


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Learn more...

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Company values

Discover our company values


Sustainability program

Convelio is set on bringing art logistics into the future - and this is impossible to do without thinking about climate change. Launched in June 2021, our sustainability program and commitment to the UN Sustainable Development Goal 13 - to take urgent action to combat climate change and its impact is organized to promote positive environmental practices, and align our company with government targets formed on the basis of the Paris Agreement. Explore more on Climate Care.


Fundraising announcement

Learn more about Convelio’s plans following our fundraising announcement from our founders in 2022.


Equal Employment Opportunity employer

Convelio is proud to be an Equal Employment Opportunity employer. We are committed to equal opportunities based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identify, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We are passionate about building an inclusive culture where diversity is celebrated and leveraged to create better design and business decisions.

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Average salary estimate

$67500 / YEARLY (est.)
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$60000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Coordinator, Convelio

Join Convelio, a trailblazing startup at the intersection of technology, logistics, and the art world, as an Operations Coordinator! At Convelio, we specialize in the global shipping of high-end goods like paintings and sculptures, ensuring that valuable items are transported safely and efficiently. In this position, you’ll be integral to our mission of revolutionizing art logistics by managing shipments from crating centers to final delivery. Your unique skill set will help ensure smooth operations, while you coordinate shipments across air, sea, and road. You'll be the main point of contact for our partners, assisting with troubleshooting and implementing innovative process improvements within our Freight & Customs team. Join a dynamic team that values your ideas and offers a supportive environment where you can shine! As an integral part of our operations, you’ll also collaborate closely with our Customer Care and Warehouse teams, making sure everything runs like clockwork. The ideal candidate is not only fluent in English but possesses strong analytical and communication skills, and thrives in a fast-paced startup environment. Become part of a company backed by significant VC support and engage in exciting opportunities to transform the art logistics industry. If you’re ready to embark on a fulfilling journey and help us create a seamless shipping experience for our diverse clientele, Convelio is the perfect place for you!

Frequently Asked Questions (FAQs) for Operations Coordinator Role at Convelio
What are the responsibilities of an Operations Coordinator at Convelio?

The Operations Coordinator at Convelio is responsible for managing the logistics process from crating to delivery. Key duties involve coordinating shipments across air, road, and sea while ensuring compliance with constraints like time and budget. The role also includes monitoring orders, removing obstacles, and acting as the first point of contact for partners and importers.

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What qualifications are needed for the Operations Coordinator position at Convelio?

To excel as an Operations Coordinator at Convelio, candidates should possess strong analytical skills and be well-organized in their work. Fluency in English is essential, along with excellent verbal and written communication skills. Experience in art shipping or logistics within a startup environment is preferred.

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How does the hiring process work for the Operations Coordinator at Convelio?

The hiring process for the Operations Coordinator position at Convelio begins with an initial HR discovery interview, followed by a meeting with the Head of Essential, and culminates in an on-site interview with the General Manager of the UK. The final step includes a reference check to ensure a good fit.

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What kind of work environment can I expect at Convelio as an Operations Coordinator?

At Convelio, the work environment is dynamic and team-oriented, with a strong emphasis on innovation and inclusivity. As an Operations Coordinator, you'll collaborate closely with various teams, engage in meaningful projects, and have the space and support to fulfill your potential.

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What kind of training and development opportunities does Convelio offer for Operations Coordinators?

Convelio is dedicated to continuous learning and development, offering ample opportunities for professional growth within the art logistics domain. As an Operations Coordinator, you'll have access to resources that will enhance your skills and career trajectory.

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Common Interview Questions for Operations Coordinator
Can you describe your experience with managing logistics operations?

When answering this question, be sure to highlight specific examples of your past logistics operations management. Discuss the tools you used, the challenges you faced, and how you ensured smooth execution of shipments.

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How do you prioritize tasks when managing multiple shipments?

To effectively address this, mention your organizational skills and any tools or methods you use to prioritize tasks. Provide an example where you successfully managed multiple deadlines, demonstrating your ability to keep track of priorities.

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What strategies do you use to monitor shipments and troubleshoot issues?

Discuss various reporting tools or systems you’ve employed in past roles to keep an eye on shipments. Share a relevant experience where you identified and resolved an issue swiftly, which helped avoid disruptions.

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How do you handle communication with partners and clients?

Explain your communication style and any techniques you use to maintain clear and effective dialogue with stakeholders. Mention any tools or methods of communication that have worked best for you in past roles.

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Can you give an example of a process improvement you've implemented?

Share a specific instance where you identified a gap in the logistics process and successfully implemented a solution. Highlight the positive outcomes of your improvement efforts and how they benefited the team.

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How do you ensure adherence to logistics regulations?

Discuss your knowledge of logistics regulations, any relevant certifications you hold, and how you keep up with industry changes. Be prepared to provide an example where your attention to compliance ensured a successful shipment.

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What motivates you to work in the logistics sector?

Move the conversation toward your passion for logistics. Share personal experiences or stories that made you want to pursue this career and how it aligns with your professional goals.

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How do you manage stress in a fast-paced work environment?

Mention specific techniques you use to stay calm and focused under pressure, such as time management strategies or relaxation methods. Giving an example of a stressful situation you navigated efficiently can strengthen your response.

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What tools and technology are you familiar with in logistics management?

Talk about relevant software, tools, or technologies you’ve used in logistics management. Highlight your ability to quickly adapt to new technologies, as adaptability is key in the fast-evolving logistics landscape.

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Why do you want to work for Convelio as an Operations Coordinator?

Express your enthusiasm for Convelio's mission and how it aligns with your career goals. Discuss your passion for art and logistics, and why you believe your skills are a perfect match for the Operations Coordinator position.

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Full-time, on-site
DATE POSTED
December 5, 2024

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