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Job details

Payments Support Specialist (1 year contract)

Convera is seeking a Payments Support Specialist who is passionate about delivering exceptional customer service. You will be the first point of contact for clients, ensuring communication and support in a fast-paced environment.

Skills

  • Client-facing experience in financial services.
  • Strong leadership and communication skills.
  • Proficient in MS Outlook, Excel, Word, PowerPoint.

Responsibilities

  • Monitor Payments Inbox to ensure SLAs are met consistently.
  • Handle incoming telephone calls and emails regarding pre-payment queries.
  • Input and update information accurately in SFDC.
  • Act as a bridge between Sales, Client, and Operations.
  • Maintain relationships to maximize service quality.

Education

  • N/A

Benefits

  • Market competitive monthly gross salary starts at 2,000 EUR.
  • Annual bonus opportunity.
  • Generous insurance (health, disability, life).
  • Paid holidays and time-off for life events.
  • Work from abroad 60 days per year.
To read the complete job description, please click on the ‘Apply’ button
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Average salary estimate

$24000 / YEARLY (est.)
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$24000K
$24000K

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We strive to push payments into the future by making them safer, faster, and more accessible around the world – ensuring customers unlock the full potential of digital commerce.

53 jobs
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$24,000/yr - $24,000/yr
EMPLOYMENT TYPE
Contract, hybrid
DATE POSTED
February 26, 2025

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