Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Install Technician 1 image - Rise Careers
Job details

Install Technician 1

Company Description

Join our team at Convergint Federal (CF). Become part of one of the nation's leading security integrators for the U.S. Federal Government.

Convergint Federal (CF) is a systems integration company that is focused on the physical security with locations in Maryland, Virginia, Alabama, and North Carolina. CF is a leader in the design, integration, installation, maintenance, and operation of technically complex integrated physical security management systems. We have the ability to support the entire life cycle of these programs and projects—from security analyses, engineering and design, through installation, operation and maintenance. 

Job Description

The role of an Install Technician I play a pivotal role in the successful installation and implementation of security systems, ensuring that our clients' needs are met with the highest level of quality and professionalism.

Value and Beliefs of this Role:

The person in this role must provide world-class service to customers, colleagues, and communities. It requires a person of integrity, self-accountability, commitment to communicate openly and consistently, delivering results and having fun with laughter daily.  In this role we want you to grow with us and deliver results as an exceptional Install Technician I. This job requires a person who remains professional, organized, detail and task oriented, as well as precise, thorough, and collaborative.

Responsibilities:

  • Install, configure, and maintain a wide range of security systems, including access control, video surveillance, intrusion detection, and other security technologies.
  • Proficiently run and terminate low-voltage cabling, ensuring that all installations adhere to industry standards and best practices.
  • Integrate and troubleshoot various security system components to ensure they function as a cohesive unit, offering clients a comprehensive security solution.
  • Configure and program security equipment, such as cameras, access control panels, and alarms, according to project specifications and customer requirements.
  • Perform system tests and inspections to ensure the installed systems operate efficiently and meet quality standards.
  • Maintain accurate and detailed records of all installation activities, including wiring diagrams, configuration settings, and project documentation.
  • Provide training and technical support to clients on system operation and functionality, addressing any concerns and ensuring customer satisfaction.
  • Adhere to all safety regulations, company policies, and industry standards during installation projects to ensure a safe working environment.
  • Diagnose and resolve technical issues with security systems, ensuring minimal disruption to clients' operations.
  • Work closely with project managers, engineers, and other team members to coordinate and execute installation projects within specified timelines and budgets.
  • Other duties assigned within reason of current role previously specified.

Qualifications

  • High school diploma or equivalent; technical or vocational training in electronics or related field is preferred.
  • 2 + years of proven experience in the installation and maintenance of security systems, including access control, video surveillance, and intrusion detection.
  • Product-specific certifications preferred; industry-specific certifications desired; must have or be able to obtain applicable state and/or local required industry licenses as required by state law (ex: Lenel, Software House, Pelco, Milestone)
  • Must have valid driver’s license with a clean driving record.
  • The colleague must frequently lift, push, or pull up to 25 pounds and occasionally lift, push, or pull up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
  • The position may require Personal Protective Equipment (PPE) use such as safety glasses, hard hat, ear plugs, steel-toed shoes, or work boots, as required on job site.  May require safety vest.  All items are the responsibility of the Electrical Installer to provide.
  • Basic construction with some level of electrical or a low voltage background
  • Experience in 1 or more of the following industries: electronic/electrical, fire alarm & life safety, data-cable installation and/or building automation,
  • Excellent communication and customer service skills; problem solving and troubleshooting skills.
  • Ability to work independently or as part of a team.
  • United States Citizenship
  • Active Driver’s License
  • The job may require lifting objects weighing between 25 - 50 pounds. Accommodations can be provided upon request to enable individuals with disabilities to perform the essential functions.
  • Security Clearances: This position may require a security clearance. The clearance requirements are determined by the agency(s) in which you are assigned. Convergint Federal will sponsor the level of clearance required. However, it will be your responsibility to obtain and maintain your required level of clearance.

Additional Information

Salary Range: $50k-$65K

If you have the above skills and are interested in learning more about this opportunity, please apply online. Please provide specific salary requirements with your application.

Company Benefits and Perks:
Convergint Federal fosters a supportive, accessible, and inclusive environment in which individuals of different backgrounds and identities can realize their maximum potential within the company. This role offers a variety of programs and exceptional benefits to our colleagues:

  • Company Holidays and Paid Time Off
  • Fun & Laughter Day Off
  • Medical, Dental & Vision Plan
  • Life insurance & Disability Plan
  • Wellness Program
  • 401K Matching Plan
  • Colleague Assistance Program
  • Tuition reimbursement
  • Competitive salary and compensation plan
  • Vehicle reimbursement plan
  • Corporate Social Responsibility Day
  • And much more…

EOE/M/F/V/D

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

Convergint will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

Average salary estimate

$57500 / YEARLY (est.)
min
max
$50000K
$65000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Install Technician 1, Convergint Federal Solutions

At Convergint Federal, we’re not just a team; we’re a family dedicated to enhancing security across the nation. As an Install Technician I, you’ll be at the forefront of installing and maintaining sophisticated security systems that protect vital assets for our clients, especially within the U.S. Federal Government. Imagine driving to varied project sites, installing and configuring systems that include everything from access control and video surveillance to intrusion detection. You’ll use your technical skills to run low-voltage cabling, program security equipment, and integrate various components into a seamless operational system. But it isn't just about the technical details; it's about providing exceptional customer service, where you'll train clients on system functionalities and troubleshoot any concerns they may have. We value integrity, teamwork, and personal accountability, fostering an environment where laughter is part of the daily routine. With a starting salary range of $50K to $65K and an array of benefits such as tuition reimbursement and a supportive workplace culture, joining Convergint Federal means embarking on a rewarding career where you can grow, learn, and succeed while making a significant impact in the field of security.

Frequently Asked Questions (FAQs) for Install Technician 1 Role at Convergint Federal Solutions
What are the responsibilities of an Install Technician I at Convergint Federal?

As an Install Technician I at Convergint Federal, your primary responsibilities will encompass the installation, configuration, and maintenance of various security systems, including access control, video surveillance, and intrusion detection. You will ensure installations follow industry standards, troubleshoot system components, and deliver training and support to clients. Attention to detail, adherence to safety protocols, and excellent customer service are essential traits for success in this role.

Join Rise to see the full answer
What qualifications do I need to become an Install Technician I at Convergint Federal?

To become an Install Technician I at Convergint Federal, you should have a high school diploma or equivalent, with a preference for technical or vocational training in electronics. Having at least 2 years of experience in security system installation is essential. Additionally, product-specific certifications and a valid driver's license are required, along with the ability to occasionally lift weights between 25 to 50 pounds, ensuring that you can handle the physical demands of the role.

Join Rise to see the full answer
What type of training and support does Convergint Federal provide to Install Technicians?

Convergint Federal is committed to the professional development of its Install Technicians. You will receive both on-the-job training and support, ensuring you are equipped with the necessary skills and knowledge to perform installations effectively. Additionally, you’ll participate in company-wide training programs and workshops that focus on the latest security technologies and installation techniques, allowing you to grow in your role.

Join Rise to see the full answer
What is the working environment like for an Install Technician I at Convergint Federal?

The working environment at Convergint Federal for an Install Technician I is dynamic and collaborative. You will work on various job sites, often alongside other team members, project managers, and engineers. The workplace culture encourages open communication and teamwork, with a focus on safety and professionalism. Convergint fosters a supportive atmosphere that values laughter and collaboration among colleagues.

Join Rise to see the full answer
Can I expect opportunities for advancement as an Install Technician I at Convergint Federal?

Yes! As an Install Technician I at Convergint Federal, you will find ample opportunities for professional advancement. The company promotes from within whenever possible, providing pathways for career growth. With ongoing training, mentorship, and the chance to take on more significant responsibilities, your skills and dedication can lead to higher-level positions in the organization.

Join Rise to see the full answer
Common Interview Questions for Install Technician 1
What experience do you have with installing security systems?

When addressing your experience with installing security systems, highlight specific projects you've worked on, the types of systems you’ve installed, and the challenges you faced. Be sure to mention the tools and technologies you’re familiar with, as well as the importance of following safety protocols and industry standards during installations.

Join Rise to see the full answer
How do you troubleshoot a technical issue with a security system?

For this question, explain your systematic approach to troubleshooting. Discuss how you would identify the issue, test different components, consult technical documentation, and work with your team to resolve the problem quickly. Share any tools or techniques you use to diagnose issues effectively.

Join Rise to see the full answer
Can you describe a time when you provided exceptional customer service?

In your response, consider sharing a specific example where you went above and beyond to assist a client. Describe the situation, the actions you took to ensure their satisfaction, and the outcome. Emphasize your communication skills and commitment to meeting customer needs.

Join Rise to see the full answer
What safety protocols do you follow while on installation jobs?

When discussing safety protocols, outline the standard safety measures you adhere to, such as using protective gear, conducting safety assessments and ensuring your work area is clear of hazards. Highlight your understanding of workplace safety regulations and your commitment to maintaining a safe environment for yourself and your colleagues.

Join Rise to see the full answer
How do you stay current with advancements in security technology?

Discuss your proactive approach to staying updated on the latest security technologies. This could include attending industry conferences, participating in webinars, reading technology publications, or engaging in professional networks. Demonstrate your enthusiasm for learning and how it positively impacts your work.

Join Rise to see the full answer
How do you prioritize and manage multiple installation projects?

In your answer, focus on your organizational skills and how you use tools like project management software or spreadsheets to track timelines and project requirements. Discuss your strategy for setting priorities based on urgency and importance, as well as how you communicate with your team and clients to keep everyone informed.

Join Rise to see the full answer
Have you ever worked with low-voltage cabling? If so, can you explain your method?

Share your experience with low-voltage cabling installation, describing the techniques you use for running, terminating, and testing cable connections. Highlight any relevant certifications or training you’ve received, and talk about the importance of adhering to industry standards during this process.

Join Rise to see the full answer
What steps do you take to ensure accuracy and quality in your work?

Explain your commitment to quality by describing the processes you follow to ensure accuracy in installations, such as double-checking wiring diagrams, conducting thorough testing after installation, and maintaining detailed records of your work. Emphasize your attention to detail and your dedication to delivering high-quality results.

Join Rise to see the full answer
How would you handle a difficult client during an installation?

Describe your conflict-resolution strategy when dealing with difficult clients. Focus on active listening, empathizing with their concerns, and providing clear communication. Share a past experience if possible, emphasizing how your approach resulted in a positive outcome.

Join Rise to see the full answer
Why do you want to work as an Install Technician I at Convergint Federal?

Share your passion for security technology and how it aligns with Convergint Federal’s mission. Highlight specific aspects of the company that attract you, such as its commitment to quality service, opportunities for growth, and its supportive culture that encourages teamwork and innovation.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Convergint Federal Solutions Hybrid 6650 Eli Whitney Dr, Columbia, MD 21046, USA
Posted 5 days ago
Photo of the Rise User
Convergint Federal Solutions Hybrid 6767 Old Madison Pike suite 195, Huntsville, AL 35806, USA
Posted 4 days ago
Photo of the Rise User
Posted 10 days ago
Photo of the Rise User
A2MAC1 Remote No location specified
Posted 6 days ago
Photo of the Rise User
Mission Driven
Social Impact Driven
Passion for Exploration
Reward & Recognition
Photo of the Rise User
Posted 2 days ago
Photo of the Rise User
Posted 13 days ago

Convergint Technologies was founded in 2001 and is headquartered in Schaumburg, Illinois, with facilities located around the world. The company offers a wide variety of services, including electronic and physical security, communications, healthca...

17 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 31, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!