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IT Purchasing & Logistics Specialist

Conversant Group is an IT infrastructure and security consulting company founded in 2009 and based in Chattanooga, TN. We are the world’s first Civilian Cybersecurity Force, dedicated to defeating cyber terrorists. To do so, Conversant Group is organized into three battalions: Athena7 which provides infrastructure assessment, strategy and remediation, Grypho5 which offers ongoing managed protection, and Fenix24 which provides rapid restoration in case of a cyberattack.


About this position


The IT Purchasing and Logistics Specialist works closely with representatives from Sales, Customer Success, Implementation, and Managed Services in support of Conversant Group's clients. In this position, you will place, track, and receive high revenue IT product orders, working closely with our vendors and distributors to track physical and virtual products to their destination, and document all materials in our knowledge base. Further, you will be responsible for scheduling and physically receiving all incoming and outgoing shipments at HQ, providing frequent progress updates to various stakeholders throughout the lifecycle of a shipment.


This position sits on-site at Corporate HQ in Chattanooga, TN, reports to the Sales Operations Manager, and is a part of the Sales Team. Due to the variability associated with freight carrier deliveries and pickups, expected working hours are 8:30am to 6:00pm ET.



Key Responsibilities:
  • Facilitate efficient and accurate processing of equipment and related software orders in accordance with clean booking operational guidelines
  • Ensure receipt of electronic deliverables, service contract/warranty paperwork, and renewal confirmations
  • Coordinate and schedule inbound and outbound shipments at HQ and nearby data center with freight companies
  • Perform quality control: Initiate, accept, verify, inspect, and record all deliveries at HQ and nearby data center
  • Identify and rectify serious vendor problems relating to the ordering and functioning of equipment and software
  • Create, analyze, and distribute order reports, monitoring open and in-fulfillment orders, deliveries, shipments, and returns
  • Manage inventory organization within storage areas, including placing items in correct locations, maintaining an organized layout, conducting inventory checks, and updating digital records
  • Responding to all internal inquiries regarding the procurement of new desktop/server equipment and software, such as PC’s and SaaS licensing
  • Advise on enhancements to existing processes as business scales
  • Handle exceptions in the order to cash process
  • Deliver enablement and training on order-to-cash and clean booking best practices
  • Additional requirements as the job function evolves


Preferred Skills and Qualifications:
  • Bachelor's degree in Business, Finance, or a related field
  • 2+ years of experience in a finance, purchasing, procurement, deal desk, sales operations, or related role
  • Strong understanding of sales processes, pricing strategies, and contract management
  • Excellent analytical and problem-solving skills
  • Proficiency in using CRM and PSA systems (e.g., Salesforce, ConnectWise)
  • Ability to manage multiple priorities and projects in a fast-paced environment
  • Experience working with cross-functional teams including Sales, Finance, and Services
  • Experience interfacing with clients regarding timely communication
  • Detail-oriented with a strong focus on accuracy and compliance
  • Knowledge of IT and Cybersecurity services is a plus
  • Must be able to lift 25+ pound packages
  • Must have a driver’s license and vehicle for travel to data center or freight carrier
  • Exceptional communication and interpersonal skills
  • Ability to drive process improvements and adapt to changing business needs


Why work for us?


We offer a dynamic, innovative work environment with rewarding work - help save our clients from disaster!


We truly value our employees and provide an extraordinary package to prove it, including:


Internal and external learning & development opportunities, including career advancement

Competitive compensation & benefits

Scheduled & flexible PTO programs

Family friendly programs

Care packages

Regular team building events


Join the world's first Civilian Cybersecurity Force and take your career to the next level!


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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About IT Purchasing & Logistics Specialist, Conversant Group

If you're looking to jumpstart your career as an IT Purchasing & Logistics Specialist, look no further than Conversant Group! Based in Chattanooga, TN, we're not just another IT infrastructure and security consulting company; we’re the world’s first Civilian Cybersecurity Force, committed to defeating cyber threats. In this exciting position, you'll work closely with our Sales, Customer Success, Implementation, and Managed Services teams to ensure our clients have the top-notch IT products they need. Your role will involve tracking, receiving, and processing high-value IT orders, maintaining close relationships with vendors and distributors. You’ll manage shipments arriving at our HQ and nearby data centers, all while providing key updates to a wide range of stakeholders. Your meticulous attention to detail will be crucial as you handle everything from quality control on inbound deliveries to maintaining an organized inventory system. Not only will you help improve our ordering processes, but you'll also provide training on best practices to optimize our operations. We're looking for a degree holder in Business or Finance, with at least two years of relevant experience, and a passion for problem-solving. Join us in our mission to protect our clients and enjoy a dynamic work environment with fantastic benefits and flexible PTO. Take a step towards a fulfilling career where your efforts will make a real difference!

Frequently Asked Questions (FAQs) for IT Purchasing & Logistics Specialist Role at Conversant Group
What does an IT Purchasing & Logistics Specialist do at Conversant Group?

An IT Purchasing & Logistics Specialist at Conversant Group is responsible for facilitating the efficient processing of IT product orders, managing shipments, and maintaining accurate inventory records. They work collaboratively with multiple departments, ensuring clear communication and timely updates throughout the order lifecycle.

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What qualifications are needed for the IT Purchasing & Logistics Specialist role at Conversant Group?

Candidates for the IT Purchasing & Logistics Specialist role at Conversant Group should hold a Bachelor's degree in Business, Finance, or a related field, with 2+ years of relevant experience. Strong communication, problem-solving skills, and proficiency in CRM systems are essential.

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How does the IT Purchasing & Logistics Specialist contribute to Conversant Group's mission?

The IT Purchasing & Logistics Specialist contributes to Conversant Group's mission by ensuring timely procurement and delivery of IT products. This role supports the company's goal of providing exceptional cybersecurity services to clients and helps maintain a seamless operation within the organization.

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What skills are preferred for an IT Purchasing & Logistics Specialist at Conversant Group?

Preferred skills include a strong understanding of sales processes and contract management, analytical problem-solving, and the ability to manage multiple projects in a fast-paced environment. Experience in IT and Cybersecurity services is also a plus.

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What are the working hours for the IT Purchasing & Logistics Specialist at Conversant Group?

The expected working hours for the IT Purchasing & Logistics Specialist position at Conversant Group are from 8:30 am to 6:00 pm ET, allowing for collaboration across various operational functions.

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Common Interview Questions for IT Purchasing & Logistics Specialist
Can you describe your experience with procurement processes?

When answering, focus on specific examples that showcase your understanding of procurement protocols, your role in order placements, and how you ensured efficiency and accuracy in the process.

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How do you handle discrepancies in shipments?

Discuss your approach to identifying and resolving discrepancies, emphasizing your problem-solving skills and how you communicate effectively with vendors and team members to find solutions.

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What methods do you use to maintain organized inventory?

Share your strategies for keeping inventory orderly, such as using digital tracking tools, performing regular audits, and setting clear storage protocols to increase workplace efficiency.

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How do you prioritize tasks in a fast-paced environment?

Provide insight into how you assess task urgency and importance, perhaps using tools or techniques that help you stay organized and efficient while managing multiple projects simultaneously.

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What experience do you have with CRM or PSA systems?

Discuss your hands-on experience with software like Salesforce or ConnectWise, including how you leveraged these tools to improve your workflow in purchasing or order management roles.

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Can you give an example of a successful collaboration with a sales team?

Reflect on a specific scenario where you worked with a sales team to fulfill client orders, detailing how you contributed and what positive outcomes resulted from your joint efforts.

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Describe a time when you improved a purchasing process.

Talk about an initiative you implemented that streamlined purchasing operations, showcasing your analytical skills and the measurable impacts on time and cost efficiency.

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What challenges have you faced in IT logistics?

Share a challenging situation you encountered, detailing how you approached problem-solving and managed to mitigate the issue while keeping stakeholders informed.

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How do you ensure compliance with vendor contracts?

Discuss your approach to understanding and enforcing contract terms, including regular reviews and communication with vendors to ensure all parties meet compliance requirements.

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What motivates you to work in the IT procurement sector?

Convey your passions for technology and supply chain management, and how working in IT purchasing aligns with your career goals and interests.

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“Securitas Summa”: Security Above All Else. At Conversant Group, securing organizations is our top priority; we are fanatical about ensuring companies are protected from the cyber terrorists and bullies who profit from threatening countries, organ...

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Full-time, on-site
DATE POSTED
December 22, 2024

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