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Employment Specialist II

Join Our Team as a Full-Time Mental Health Professional and Enjoy Exceptional Benefits! 
 
What You’ll Get… 
 
At our organization, we prioritize the growth, well-being, and satisfaction of our team members. As a full-time mental health professional, you'll benefit from:
  • Limitless Growth and Career Advancement Opportunities: Thrive with us through diverse career paths and internal development programs. 
  • Career Development: Access ongoing training and development through our dedicated Organizational Development & Learning Department. 
  • Generous PTO Program: Enjoy up to 3 weeks off in your first year, with continuous accruals and an additional PTO day for Employee Well-Being. 
  • Paid Holidays: Celebrate 9 paid holidays annually. 
  • Wellness Program: Benefit from our expert Health Coach services and wellness incentives to reduce costs. 
  • Tuition Reimbursement: Receive up to $3,000 for educational advancement. 
  • Affordable Health Care Plans: Choose from comprehensive Medical, Vision, and Dental plans. 
  • Flexible Spending Accounts: Utilize H.S.A., H.R.A, and F.S.A. options with select medical plans. 
  • Insurance Coverage: Enjoy free Short-Term Disability, Long-Term Disability, and Life/AD&D Insurance up to $100,000. 
  • Retirement Savings: Benefit from 403(b) retirement plans with a company match. 
  • Employee Assistance: Access 6 free coaching and 6 free therapy sessions, plus a wealth of wellness content and services. 
  • Additional Insurance Options: Aetna Medical, Delta Dental, Eyemed vision, Pet Insurance, Additional Life/AD&D Insurance, and more! 
Join us and be a part of a team that values your professional growth and personal well-being!
Standard work schedule: Monday-Friday 8:00am 4:00pm
 
Hourly Pay Rate: $18
  
Who We Need   
Looking for an employment specialist who will Assist with oversight of the Supported Employment Program for members with a diagnosed Mental Health challenge (GMH or SMI) seeking to obtain and/or maintain employment in the community. Follow the 7 Supported Employment Core Principals of SAMHSA (zero exclusion, member preference, rapid job search, competitive employment, integrated services, long-term supports and benefits planning.) Complete outreach and enrollments for newly referred members. Adhere to the philosophy of normalization and community integration as appropriate. Attend meetings on assigned caseload; communicate with clinical team any concerns and or accomplishments, presenting information in a professional manner. Be aware of individuals’ physical restrictions and medical concerns.  Be aware of normal safety routines and procedures as they apply services. Ensure that all equipment utilized is properly maintained.
   
MINIMUM QUALIFICATIONS:  
  • High school diploma or GED required; Bachelor's in social services preferred.
  • 1+ year as an Employment Specialist or 2 years experience in the behavioral health field. 
  • Satisfactory work record and completion of Copa’s training program.
  • Must have or obtain an AZ Department of Public Safety fingerprint clearance card within 8 weeks of hire.
  • Pre-employment drug screening and TB test clearance required.
  • Reliable transportation, valid AZ Driver’s License, and insurance required.
JOB SUMMARY (INCLUDING, BUT NOT LIMITED TO)   
  • Support departmental operations to ensure compliance with contracts, regulations, and accreditation standards.
  • Maintain confidentiality and effective communication across the agency.
  • Ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed. 
  • Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information Technology for Economic Clinical Health (HITECH ) requirements. 
  • Monitor health and safety standards, responding to concerns and completing incident reports as needed.
  • Carry a caseload of 25 or more, assist members with job searching and career planning, and attend relevant meetings.
  • Uphold Copa Health’s Core Values and adapt to additional duties as required.
Copa Health is an Equal Opportunity Employer - All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability status, protected veteran status, or any other characteristics protected by law.  Pre-Employment Criminal Background and Drug Testing Required. EOE.
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What You Should Know About Employment Specialist II, Copa Health

Looking for an exciting opportunity as an Employment Specialist II with Copa Health? You're in the right place! This role is designed for a motivated individual who has a passion for helping others, especially those with mental health challenges, to find and maintain meaningful employment in the community. At Copa Health, we are committed to the professional growth and personal well-being of our team. As an Employment Specialist II, you'll play a crucial role in the Supported Employment Program, assisting members through every step of their job search journey while embracing the 7 Supported Employment Core Principles of SAMHSA. Not only will you have a chance to make a genuine impact in people's lives, but you'll also benefit from a generous PTO program, tuition reimbursement, and affordable health care plans. We believe in work-life balance and encourage our employees to prioritize their well-being. We'll support you with ongoing training opportunities to ensure you're continually advancing in your career. Join a vibrant team where your contributions are valued, and your growth is supported. This is a full-time position with a standard Monday to Friday work schedule, and an hourly pay rate of $18. If you have a background in social services or the behavioral health field, we want to hear from you! Copa Health is a proud equal opportunity employer, dedicated to creating a diverse and inclusive environment for all.

Frequently Asked Questions (FAQs) for Employment Specialist II Role at Copa Health
What is an Employment Specialist II role at Copa Health?

The Employment Specialist II at Copa Health is responsible for assisting individuals with mental health challenges in securing and maintaining employment. This role involves following the Supported Employment Core Principles, helping members with job searches, attending meetings, and maintaining effective communication with the clinical team about their progress and needs.

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What qualifications do I need to apply for the Employment Specialist II position at Copa Health?

To be eligible for the Employment Specialist II role at Copa Health, candidates should have a high school diploma or GED, with a Bachelor's in social services preferred. Prior experience as an Employment Specialist or in the behavioral health field is also required, alongside satisfactory completion of Copa’s training program.

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What does the salary look like for an Employment Specialist II at Copa Health?

The Employment Specialist II position at Copa Health offers an attractive hourly pay rate of $18. Additionally, you'll have access to comprehensive benefits like paid time off, wellness programs, and tuition reimbursement, ensuring that your total compensation package supports both your professional and personal well-being.

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What are the working hours for the Employment Specialist II at Copa Health?

The standard working hours for an Employment Specialist II at Copa Health are Monday through Friday from 8:00 AM to 4:00 PM. This consistent schedule is designed to help maintain a healthy work-life balance for our employees.

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Does Copa Health provide any training for Employment Specialists?

Yes! At Copa Health, we prioritize the growth and development of our employees. As an Employment Specialist II, you'll gain access to ongoing training and development opportunities through our Organizational Development & Learning Department, ensuring you have the skills needed to excel in your role.

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What benefits does Copa Health offer to Employment Specialists II?

As an Employment Specialist II at Copa Health, you can expect a robust range of benefits, including a generous PTO program, paid holidays, wellness incentives, affordable healthcare plans, tuition reimbursement, and retirement savings plans with a company match, among others. We care about your overall well-being!

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How can I prepare for an interview for the Employment Specialist II position at Copa Health?

To prepare for an interview for the Employment Specialist II role, review the responsibilities outlined in the job description, understand the Supported Employment Core Principles, and be ready to discuss your experiences in the behavioral health field. Show your passion for helping others and readiness to contribute to the team at Copa Health.

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Common Interview Questions for Employment Specialist II
What experience do you have in supporting individuals with mental health challenges?

Discuss your previous roles where you've worked with individuals facing mental health challenges. Highlight specific strategies you used, such as individualized support, creating job readiness plans, or success stories of previous clients.

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Can you explain the Supported Employment Core Principles?

Be prepared to articulate the 7 Supported Employment Core Principles clearly. Demonstrate your understanding of how these principles promote better outcomes for individuals with mental health challenges seeking employment.

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How do you handle confidentiality when dealing with sensitive client information?

Acknowledge the importance of maintaining confidentiality and discuss your understanding of HIPAA regulations. Share experiences that demonstrate your ability to handle sensitive information discreetly and professionally.

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Describe a time when you had to manage a difficult situation with a client.

Use the STAR method (Situation, Task, Action, Result) to frame your response. Share the specifics of the situation, your approach to resolving it, and the positive impact it had on the client.

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How do you stay organized while managing a caseload?

Talk about specific tools and techniques you use to stay organized, such as digital databases, prioritizing tasks, and regularly updating case notes. Emphasize the importance of efficient organization in providing high-quality support.

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What steps do you take to support a client through job searching?

Discuss your approach to supporting clients through job searching, including assessment of their skills, resume building, interview preparation, and job matching based on personal preferences and abilities.

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How do you collaborate with clinical teams in your role?

Collaboration is key in this role. Share experiences of how you’ve effectively communicated with clinical teams, attended meetings, and shared insights to help clients achieve their employment goals.

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Why do you want to work as an Employment Specialist II at Copa Health?

Reflect on your passion for helping others and how it aligns with Copa Health's mission. Discuss the company's commitment to employee growth and how you see yourself contributing positively to the team.

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What are your strategies for ensuring community integration for your clients?

Explain how you promote normalization and community integration by creating connections with local employers, engaging clients in community activities, and fostering a supportive environment to overcome barriers.

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How do you respond to feedback from clients?

Highlight your openness to feedback and examples of how constructive criticism has shaped your practice. Discuss the importance of adapting and improving service delivery based on client input.

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Copa Health's purpose is to inspire health, hope, and happiness by delivering world-class solutions to individuals, families, and communities

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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
November 25, 2024

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