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Digital & Social Marketing Director

Job Description

The Digital & Social Marketing Director leads the strategic development and execution of digital and social marketing initiatives across Cornerstone Building Brands. This role is responsible for setting direction, establishing governance, and optimizing digital, social media, SEO, SEM, and online reputation management to drive cohesive brand experiences, maximize engagement, and support revenue growth. The Director will oversee a team focused on implementing best practices and ensuring alignment across all digital and social marketing activities.

This position works cross-functionally with marketing, IT, UX/UI, legal, compliance, and business unit teams to ensure consistency, compliance, and innovation across digital channels.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

    Center of Excellence Leadership

    • Lead Digital & Social Marketing efforts within the Center of Excellence, establishing governance, processes, and best practices for digital properties, social media, SEO, SEM, digital advertising, and online reputation management to ensure consistency and optimal performance across the organization. Develop a comprehensive framework aligned with corporate goals while supporting the unique needs of individual business units
    • Act as the digital marketing subject matter expert by providing guidance, training, and thought leadership on emerging trends, technologies, and platform innovations
    • Foster collaboration among business units, sharing resources and insights to optimize digital and social marketing activities. Partner closely with IT, legal, human resources, customer support, and other cross-functional teams to integrate digital initiatives seamlessly across all touchpoints
    • Collaborate with the Lead Generation Manager to ensure alignment between demand generation initiatives and broader digital and social marketing strategies

    Strategic Oversight & Execution

    • Develop and implement digital and social marketing strategies that align with corporate goals and drive brand awareness, engagement, and customer acquisition
    • Oversee the planning, design, and performance of digital properties (websites, customer portals, and social platforms), ensuring they align with brand strategy and user experience best practices
    • Manage digital planning processes, timelines, and milestones to ensure timely delivery of high-quality initiatives

    SEO, SEM, Digital & Social Media & Online Reputation Management

    • SEO & SEM Governance: Establish and enforce governance standards for SEO and SEM to optimize all digital properties for search engine visibility and paid search performance. Drive a data-driven approach to improve organic search rankings, keyword strategy, and paid search ROI
    • Digital Media, Programmatic, and AI-Driven Campaigns: Develop guidelines and best practices for digital media strategies, including programmatic and AI-driven campaigns, to ensure cohesive brand messaging, audience targeting, and optimal reach across digital channels
    • Social Media & Online Reputation Management: Set standards and best practices for social media governance, ensuring consistent brand representation and engagement across platforms. Oversee online reputation management efforts across channels like Google My Business, local listings, review sites, Reddit, niche forums, and discussion boards to monitor brand sentiment and engage with customers

    Data Privacy, Security & Accessibility Compliance

    • Ensure all digital initiatives comply with data privacy regulations (e.g., GDPR, CCPA), maintaining the highest standards for security and privacy protection across digital channels
    • Oversee web accessibility (WCAG) compliance, conducting regular audits and ensuring all digital properties are inclusive and accessible to all users
    • Collaborate with legal and compliance teams to ensure digital governance policies are up-to-date and adhered to across the organization

    Performance Monitoring & Reporting

    • Define KPIs and use analytics tools to measure the performance of digital and social marketing across business units
    • Leverage data-driven insights to continuously optimize digital and social marketing efforts, improve user experience, and drive business outcomes
    • Provide regular reporting and recommendations to senior leadership on the impact of digital and social marketing efforts

    Qualifications

    • Bachelor’s degree in Marketing, Business Administration, or a related field. MBA preferred
    • 10+ years of experience in marketing, digital marketing, customer-facing technologies, or business strategy
    • Experience leading digital and social marketing efforts in a matrixed organization, with a strong understanding of financial metrics and performance-driven strategies
    • Strong knowledge of web security, data privacy regulations, and accessibility standards
    • Experience in the building products, manufacturing or construction industry is a plus, but not required
    • Excellent project management skills with the ability to manage multiple initiatives simultaneously
    • Willingness to travel as needed

    Additional Information

    Cornerstone Building Brands is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. You can find the Equal Employment Opportunity Poster here. You can also view Your Right to Work Poster here along with This Organizations Participation in E-Verify Poster here. If you'd like to view a copy of the company's affirmative action plan or policy statement, please contact Human Resources at 281-897-7788 or [email protected]. If you have a disability and you believe that you need a reasonable accommodation in order to search for a job opening or to submit an online application, please contact Human Resources at 281-897-7788 or [email protected]. This email is used exclusively to assist disabled job seekers whose disability prevents them from being able to apply online. Only emails received for this purpose will be returned. Messages left for other purposes, such as following up on an application or technical issues not related to a disability, will not receive a response.

    California Consumer Privacy Act (CCPA) of 2018

    Must be at least 18 years of age to apply.

    Notice of Recruitment Fraud
    We have been made aware of multiple scams whereby unauthorized individuals are using Cornerstone Building Brand's name and logo to solicit potential job-seekers for employment. In some cases, job-seekers are being contacted directly, both by phone and e-mail. In other instances, these unauthorized individuals are placing advertisements for fake positions with both legitimate websites and fabricated ones. These individuals are typically promising high-paying jobs with the requirement that the job-seeker send money to pay for things such as visa applications or processing fees. Please be advised that Cornerstone Building Brands will never ask potential job-seekers for any sort of advance payment or bank account information as part of the recruiting or hiring process.

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    Average salary estimate

    $135000 / YEARLY (est.)
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    $120000K
    $150000K

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    What You Should Know About Digital & Social Marketing Director, Cornerstone Building Brands

    Are you ready to take your digital marketing expertise to the next level? Cornerstone Building Brands is on the lookout for a Digital & Social Marketing Director to join our dynamic team in Cary, NC. In this exciting role, you will lead the charge on developing and executing our digital and social marketing strategies. You'll be at the forefront of optimizing our digital presence, managing everything from social media to SEO and SEM, ensuring we deliver consistent brand experiences that truly resonate with our audience. You'll have the opportunity to shape the way we connect with customers, driving engagement and supporting revenue growth. Collaboration is key in this position; you'll work closely with cross-functional teams including marketing, IT, and legal to maintain governance and compliance across our digital channels. Your leadership will guide a talented team as you foster best practices and leverage data-driven insights to continuously enhance our marketing efforts. If you're passionate about digital marketing and have a knack for innovative strategy development, we can't wait to see how you can help elevate Cornerstone Building Brands to new heights!

    Frequently Asked Questions (FAQs) for Digital & Social Marketing Director Role at Cornerstone Building Brands
    What are the primary responsibilities of the Digital & Social Marketing Director at Cornerstone Building Brands?

    The Digital & Social Marketing Director at Cornerstone Building Brands is primarily responsible for leading the strategic development and execution of various digital marketing initiatives. This includes overseeing social media management, establishing SEO and SEM best practices, ensuring cohesive brand representation, and optimizing online reputation management. Additionally, the director will manage a team dedicated to these initiatives and work closely with other departments to align digital strategies with business goals.

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    What qualifications are required for the Digital & Social Marketing Director position at Cornerstone Building Brands?

    To be considered for the Digital & Social Marketing Director position at Cornerstone Building Brands, candidates should possess a Bachelor's degree in Marketing, Business Administration, or a related field, with an MBA being preferred. A minimum of 10 years of experience in marketing, particularly in digital marketing and customer-facing technologies, is required. Familiarity with data privacy regulations, web security, and accessibility standards will also be beneficial.

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    How does the Digital & Social Marketing Director contribute to revenue growth at Cornerstone Building Brands?

    The Digital & Social Marketing Director at Cornerstone Building Brands plays a crucial role in revenue growth by developing and implementing effective marketing strategies that enhance brand awareness and customer engagement. By optimizing digital channels such as websites and social media, the director aims to attract new customers and retain existing ones, ultimately driving sales and supporting the company's financial goals.

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    What digital marketing tools and techniques will the Digital & Social Marketing Director use at Cornerstone Building Brands?

    In the role of Digital & Social Marketing Director at Cornerstone Building Brands, candidates will utilize a variety of digital marketing tools and techniques. This includes managing SEO and SEM strategies, employing data analytics for performance monitoring, implementing programmatic and AI-driven campaigns, and overseeing social media governance to enhance brand presence. Staying updated with emerging technologies and trends will also be vital.

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    What type of team will the Digital & Social Marketing Director manage at Cornerstone Building Brands?

    The Digital & Social Marketing Director at Cornerstone Building Brands will lead a focused team dedicated to digital and social marketing efforts. This team will work collaboratively to implement best practices, drive alignment across various marketing activities, and ensure consistency in brand messaging. The director will foster an environment of innovation and continuous improvement within the team.

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    Common Interview Questions for Digital & Social Marketing Director
    How would you develop a comprehensive digital marketing strategy for Cornerstone Building Brands?

    To develop a comprehensive digital marketing strategy for Cornerstone Building Brands, I would start by aligning the strategy with the company's overall business goals. I would conduct a thorough analysis of current digital assets, audience insights, and market trends. Next, I would identify key performance indicators (KPIs) to measure success and ensure that all digital channels, from SEO to social media, are effectively utilized to drive engagement and conversion.

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    Can you describe your experience with SEO and SEM, and how would you apply that at Cornerstone Building Brands?

    I have extensive experience in both SEO and SEM, having implemented successful strategies that improved organic search rankings and maximized the ROI on paid search campaigns. At Cornerstone Building Brands, I would focus on establishing robust governance standards for these areas, ensuring our digital properties are optimized for visibility, while regularly analyzing data to fine-tune our keyword strategies and ad performance.

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    How do you measure the effectiveness of digital marketing campaigns?

    Measuring the effectiveness of digital marketing campaigns involves defining clear KPIs such as traffic growth, conversion rates, and customer engagement metrics. I use analytics tools to track these metrics regularly, allowing me to make data-driven adjustments to optimize performance. Regular reporting and presentations to senior leadership ensure transparency and facilitate informed decision-making.

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    How do you ensure compliance with data privacy regulations in digital marketing?

    Ensuring compliance with data privacy regulations is a top priority for me. I stay well-informed about regulations such as GDPR and CCPA and work closely with legal and compliance teams to implement necessary processes. This includes maintaining data protection practices and regularly auditing our digital channels to ensure that they adhere to current privacy standards.

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    What steps do you take to foster collaboration among cross-functional teams?

    To foster collaboration among cross-functional teams, I prioritize open communication and regular meetings where team members can share insights and updates. I also emphasize the importance of aligning digital marketing objectives with the goals of other departments, ensuring that everyone understands how their contributions impact overall business success. These collaborative efforts help create a sense of shared purpose and drive results.

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    How do you handle a situation where a digital marketing campaign does not perform as expected?

    When a digital marketing campaign does not perform as expected, I take a proactive approach by conducting a thorough analysis to identify any underlying issues. I review campaign metrics, audience targeting, and messaging to determine possible adjustments. Based on these insights, I develop a revised plan and communicate findings to my team, making data-driven decisions to optimize future campaigns.

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    What is your approach to social media governance?

    My approach to social media governance involves establishing clear guidelines and best practices for social media engagement. This includes training team members on brand voice, content standards, and responsiveness to customer inquiries, ensuring that our representation is consistent and positive across all platforms. Real-time monitoring of brand sentiment allows for immediate engagement with customers to maintain a good reputation.

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    Can you provide an example of a successful digital marketing initiative you've led?

    One successful initiative I led involved a comprehensive rebranding campaign that integrated new digital channels and refreshed our social media strategy. We implemented separate campaigns targeting different customer segments, which resulted in a 35% increase in website traffic and a 20% growth in lead generation. This success came from data-driven decisions and cross-department collaboration, showcasing how digital marketing can deeply impact overall business growth.

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    How do you stay updated with the latest trends in digital marketing?

    To stay updated with the latest trends in digital marketing, I engage with industry publications, attend webinars, and participate in relevant conferences. Networking with other professionals in my field also provides valuable insights into emerging technologies and best practices. Continuous learning is vital in this fast-paced industry, and I prioritize professional development to enhance my skills.

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    What role does data play in your decision-making process for marketing strategies?

    Data plays a central role in my decision-making process for marketing strategies. I rely on analytics to assess past performance, understand audience behavior, and identify opportunities for growth. Data analysis informs my campaigns' adjustments and enables me to make informed decisions that align with business objectives, ensuring that marketing efforts are not only creative but also effective.

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    At Cornerstone Building Brands, our people are what make the difference. Through the core values, consistent behaviors and mindsets embraced by our employees, we have built a culture dedicated to understanding our customers’ needs and what matters...

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    Full-time, on-site
    DATE POSTED
    December 21, 2024

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