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Inside Sales Supervisor

Experience more with a career at COUNTRY Financial!

We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.

About the role

As an Inside Sales Supervisor, you'll have the opportunity to support, coach, and lead a team in our fast-past sales environment. We're on the front lines working with prospects and clients.

We're looking for a results oriented sales leader who can show demonstrated success meeting goals. You should enjoy being in front of others (i.e. your team) more than your computer screen, have strong interpersonal skills, and the ability to manage multiple priorities. You will be expected to effectively coach and manage your team, handle change management, and meet our department sales goals.

How does this role make an impact?

  • Responsible for meeting direct sales goals and benchmarks through the management of licensed sales representatives who respond to telephonic and web inquiries for new business from prospects.
  • Supports ongoing innovation and expansion of lead & sales activities at COUNTRY including expansion to additional lines of business and new digital capabilities.
  • Supports recruitment and onboarding of new inside sales reps through defined onboarding and training processes including responsibility for sales training, quality assurance with a focus on an eye toward consistently improving rep readiness, success, and onboarding times.
  • Partners with COUNTRY Technology and other teams to adopt or optimize various technologies to gain efficiency and improve client experience.
  • Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.

Do you have what we're looking for?

  • Advanced leadership and team management skills.
  • Experience meeting sales benchmarks.
  • Experience with property/casualty insurance.
  • Outstanding communication skills.
  • Change management skills. Specifically, experience leading a team through changes of processes and procedures.
  • Must acquire property/casualty producer license within 90 days.
  • Must maintain property/casualty producer license by completing required continuing education as specified by the state regulating authority to retain employment in job.
  • Typically requires 3+ years of relevant experience or a combination of related experience, education and training.

Base Pay Range:

$76,000-$104,500

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

Average salary estimate

$90250 / YEARLY (est.)
min
max
$76000K
$104500K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Supervisor, COUNTRY Financial

Join COUNTRY Financial as an Inside Sales Supervisor in Bloomington, IL, where your leadership can significantly shape our sales team's success! We're passionate about enriching lives in the communities we serve, and we want you to be part of that mission. In this role, you'll lead a dynamic team of licensed sales representatives in a fast-paced environment, guiding them to achieve direct sales goals through effective coaching and support. Your interpersonal skills will shine as you interact with your team, ensuring they have the tools they need to excel while managing multiple priorities seamlessly. Your contributions will facilitate ongoing innovation and expansion of sales activities, enhancing our client experience by optimizing technologies in partnership with our IT teams. You'll also play a key role in recruiting and training new inside sales reps, ensuring they are ready to hit the ground running. We’re looking for someone who has advanced leadership skills and at least three years of relevant experience, ideally with a background in property/casualty insurance. If you're excited about making an impact and helping others thrive, we’d love to see you apply to help us grow and create a more secure future for our clients. Here's your chance to learn, grow, and truly make a difference with COUNTRY Financial!

Frequently Asked Questions (FAQs) for Inside Sales Supervisor Role at COUNTRY Financial
What are the responsibilities of an Inside Sales Supervisor at COUNTRY Financial?

As an Inside Sales Supervisor at COUNTRY Financial, your primary responsibilities will include managing a team of licensed sales representatives to meet sales goals, involved in recruitment and onboarding of new team members, and collaborating with other departments to enhance sales processes and technologies. You’ll coach your team to success, support ongoing sales innovation, and ensure a high-quality client experience.

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What qualifications are required for an Inside Sales Supervisor position at COUNTRY Financial?

To qualify for the Inside Sales Supervisor role at COUNTRY Financial, candidates typically need at least three years of relevant experience in sales or a related field, strong leadership and communication skills, and experience in the property/casualty insurance sector. You must also be willing to obtain a property/casualty producer license within 90 days and maintain it through continuing education.

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How does the Inside Sales Supervisor role at COUNTRY Financial contribute to sales growth?

The Inside Sales Supervisor at COUNTRY Financial drives sales growth by effectively leading and coaching a team of sales representatives to meet or exceed performance metrics, optimizing sales processes, and ensuring that team members are well-trained and prepared to engage with clients successfully, thus enhancing overall sales productivity.

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What is the expected salary range for an Inside Sales Supervisor at COUNTRY Financial?

The expected salary range for an Inside Sales Supervisor at COUNTRY Financial is between $76,000 and $104,500, based on experience and qualifications. This role also offers incentive pay as part of the Short-Term Incentive plan, aligning with the company’s performance goals.

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What benefits does COUNTRY Financial offer to Inside Sales Supervisors?

COUNTRY Financial offers a comprehensive benefits package for Inside Sales Supervisors, including medical, dental, and vision insurance, life insurance, disability coverage, and a 401(k) plan with company match. Additionally, employees enjoy a supportive work environment that encourages career growth and personal development.

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Common Interview Questions for Inside Sales Supervisor
Can you describe your leadership style as an Inside Sales Supervisor?

When answering this question, consider describing your leadership style in detail, perhaps illustrating it with past experiences that demonstrate your ability to coach, motivate, and support your team effectively. It's useful to mention how you adapt your style based on team dynamics.

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How do you handle underperforming team members?

Discuss your approach to managing underperformance by outlining steps you take to identify issues, provide constructive feedback, and implement support strategies to help team members improve, showing how you prioritize their growth.

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What strategies do you use to achieve sales targets?

Highlight your strategic thinking by explaining specific strategies you have implemented in the past to achieve or surpass sales targets. This could include coaching techniques, tracking metrics, or innovative sales practices that have proven effective.

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How do you prioritize tasks in a fast-paced sales environment?

Elaborate on your prioritization process, perhaps using examples from your previous roles. Explain how you assess priorities based on urgency and impact, and how you manage your time and your team's time effectively.

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Describe a successful sales initiative you led.

When discussing a sales initiative, be sure to provide concrete details about the initiative, your role in its success, the challenges faced, and the measurable outcomes, demonstrating your ability to drive sales effectively.

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How do you motivate your sales team?

Share motivational techniques you’ve used, such as setting clear goals, recognizing achievements, and providing incentives. Relate these techniques back to the positive impact they've had on team morale and performance.

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What is your experience with coaching new sales representatives?

Describe your approach and experience coaching new sales reps, including specific training programs you've implemented or contributed to, showcasing how you prepare them for success in their roles.

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How do you manage change within your sales team?

Talk about your experience leading teams through change, addressing both the challenges and strategies you've used to ensure a smooth transition. Highlight the importance of communication and support during these times.

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In your opinion, how important is technology in driving sales?

Express your belief in the role of technology in sales and provide examples of tools or systems you’ve used that enhanced your sales processes, making work more efficient while improving client engagement.

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What makes you a good fit for the Inside Sales Supervisor position at COUNTRY Financial?

To answer this question, align your skills, experience, and values with those of COUNTRY Financial. Focus on what you bring to the table as a leader, your passion for sales, and how you resonate with the company’s mission.

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To enrich lives in the communities we serve.

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DATE POSTED
April 20, 2025

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