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Marketing Operations Manager

Experience more with a career at COUNTRY Financial!

We’re excited you’re interested in a career at COUNTRY as we strive toward our vision - to enrich lives in the communities we serve. Our footprint spans coast to coast. But more important than where we operate, is the people who do the work. Apply today to help our organization grow and make a difference for our clients.

About the role

As the Marketing Operations Manager, you will be responsible for overseeing and optimizing our marketing technology stack to ensure operational excellence and drive marketing effectiveness. You will collaborate with cross-functional teams to implement, manage, and enhance MarTech tools and processes, facilitating seamless operations and supporting our marketing strategy. This role involves developing and executing marketing strategies both at the corporate and local level, ensuring alignment and consistency across all marketing efforts.

How does this role make an impact?

Provides direction and ensures data quality and consistency across marketing platforms and systems (e.g., lead type/source) Provides direction and ensures tech and data solutions that are compliant with regulations, internal guidelines, and risk expectations; stays up-to-date with industry trends and technologies, provides recommendations for improvement. Maintains overall accountability ensuring marketing teams are compliant with privacy and Do Not Solicit rules and regulations. Manages field support team and ensures proper resources for training, troubleshooting, issue resolution, key performance metrics, and dashboards. Manages marketing expense tracking, analyzing vendor contracts, and identifying cost-saving opportunities and making recommendations to senior leadership. Directs the marketing technology landscape to include: best practices, tools and vendor recommendations, business requirements, business analysis, tool implementations, and infrastructure. Collaborates with cross-functional teams to ensure alignment of marketing operations and business objectives. Manages the implementation and maintenance of disaster recovery plans and activities in assigned areas. Maintains current contact information for all employees in applicable areas and communicates with non-recovery employees during a disaster.

Do you have what we're looking for?

  • Typically requires 8+ years of relevant experience or a combination of related experience, education and training, including management experience.
  • Leadership and team management: Strong leadership abilities to lead and develop a team, fostering collaboration, innovation, and high performance within the marketing operations function.
  • Process improvement mindset: Proactive in identifying opportunities for process optimization, automation, and streamlining, continuously seeking ways to improve marketing efficiency and effectiveness.
  • Communication skills: Excellent communication and interpersonal skills to effectively collaborate with stakeholders, present complex information to diverse audiences, and build strong relationships both internally and externally.
  • Technical proficiency: Familiarity with marketing tools and software, as well as the ability to quickly learn and adapt to new technologies and platforms, staying up to date with industry trends and advancements.
  • Marketing strategy alignment: Understanding of marketing strategies and the ability to align marketing operations with strategic objectives, ensuring that processes and technologies support and enhance marketing initiatives.

Base Pay Range:

$109,600-$150,700

The base pay range represents the typical range of potential salary offers for candidates hired. Factors used to determine your actual salary include your specific skills, qualifications and experience.

Incentive Pay:

In addition to base salary, this position is eligible for a Short-Term Incentive plan.

Why work with us?

Our employees and representatives serve nearly one million households with our diverse range of personal and business insurance products as well as retirement and investment services. We build relationships and work together to create a stronger, more secure future for our clients and our communities. We’re a big company, yet small enough you can make an impact and won’t get lost in the shuffle. You’ll have the opportunity to learn and grow throughout your career, either within this role or by exploring other areas of our business.

You’ll be able to take advantage of our benefits package, which includes insurance benefits (medical, dental, vision, disability, and life), 401(k) with company match.

COUNTRY Financial is committed to providing equal opportunity in all areas of employment, and in providing employees with a work environment free of discrimination and harassment. Employment decisions are made without regard to race, color, religion, age, gender, sexual orientation, veteran status, national origin, disability, or any other status protected by applicable laws or regulations.

Come join our team at COUNTRY today!

Average salary estimate

$130150 / YEARLY (est.)
min
max
$109600K
$150700K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Marketing Operations Manager, COUNTRY Financial

Are you ready to step into a pivotal role as a Marketing Operations Manager at COUNTRY Financial? Located in the vibrant city of Bloomington, IL, this position invites you to become a key player in driving marketing effectiveness while embracing our mission to enrich lives across communities. In this role, you will take charge of our marketing technology stack, ensuring operational excellence while working closely with cross-functional teams to enhance MarTech tools and processes. Your strategic mind will be put to work as you develop and execute impactful marketing strategies at both corporate and local levels. You’ll spearhead initiatives that maintain data quality across marketing platforms and provide compliance with regulations. As a leader, you will foster collaboration within your team and manage a field support unit focused on training and issue resolution. We’re looking for someone proactive, with at least 8 years of relevant experience, who thrives on process improvement and is passionate about aligning marketing operations with business goals. If you have strong leadership skills, excellent communication abilities, and a knack for adapting to new technologies, this role might just be your perfect match. Dive into a career where you can truly make a difference!

Frequently Asked Questions (FAQs) for Marketing Operations Manager Role at COUNTRY Financial
What are the primary responsibilities of a Marketing Operations Manager at COUNTRY Financial?

As the Marketing Operations Manager at COUNTRY Financial, your key responsibilities include optimizing the marketing technology stack, collaborating with cross-functional teams, ensuring data quality and compliance across systems, and managing the implementation of marketing strategies that align with corporate objectives. You will also be overseeing your team's operations and addressing any issues that arise.

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What qualifications are required for the Marketing Operations Manager position at COUNTRY Financial?

To qualify for the Marketing Operations Manager role at COUNTRY Financial, you typically need at least 8 years of relevant experience, including a strong background in management. Candidates should possess leadership abilities, excellent communication skills, process improvement awareness, and proficiency in various marketing tools and technologies.

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How can a Marketing Operations Manager ensure compliance with privacy regulations at COUNTRY Financial?

The Marketing Operations Manager at COUNTRY Financial is responsible for ensuring that all marketing practices comply with privacy regulations and internal guidelines. This involves staying updated on industry trends, providing training for the marketing team, and maintaining a solid understanding of Do Not Solicit regulations to safeguard client information.

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What are the career growth opportunities for a Marketing Operations Manager at COUNTRY Financial?

A Marketing Operations Manager at COUNTRY Financial can expect significant growth opportunities within the company. You’ll have the chance to learn while enhancing your leadership skills and may also explore other areas of the business as you advance in your career, benefiting from COUNTRY's commitment to employee development.

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What tools and technologies should a Marketing Operations Manager be familiar with at COUNTRY Financial?

As a Marketing Operations Manager at COUNTRY Financial, you should be familiar with various marketing tools and platforms. This includes MarTech solutions, analytics tools for performance tracking, and CRM systems. The ability to quickly learn and adapt to new technologies is crucial, keeping you in line with the industry standard.

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Common Interview Questions for Marketing Operations Manager
Can you explain your experience with marketing technology tools?

When discussing your experience with marketing technology tools, be specific about the platforms you've used, how you've implemented them in your previous role, and the impact they had on marketing operations and efficiency.

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How do you approach process improvement in marketing operations?

Outline your method for identifying areas for improvement by analyzing current processes, gathering team feedback, and implementing changes. Provide examples of past successes to demonstrate your approach.

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What strategies do you use to ensure data quality across marketing platforms?

Describe the strategies you have employed, such as regular audits, establishing data entry protocols, and cross-departmental collaboration to ensure data integrity and consistency.

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How do you handle compliance with regulations in your marketing operations?

Discuss your experience with privacy regulations and how you ensure compliance by conducting team training, staying informed on legal requirements, and engaging in best practices for data management.

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What role does teamwork play in your approach as a Marketing Operations Manager?

Emphasize the importance of collaboration and communication. Share examples of how fostering teamwork led to successful project outcomes and improved marketing effectiveness.

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Can you give an example of a successful marketing strategy you implemented?

Discuss a specific marketing strategy that you developed or managed, detailing the planning, execution, and results. Highlight your analytical approach and how it aligned with company objectives.

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How do you stay updated with the latest marketing trends and technologies?

Share the resources you rely on, such as industry blogs, webinars, and networking events that help you stay current with marketing trends and technological advancements.

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What’s your experience with budget management in marketing operations?

Explain how you’ve managed and tracked marketing budgets in past roles, including your approach to analyzing expenses and identifying cost-saving opportunities.

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How would you ensure alignment between marketing operations and business objectives?

Address your process for collaborating with various departments to ensure marketing initiatives support overall business goals, possibly offering examples of how you've achieved this effectively.

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What challenges do you anticipate as a Marketing Operations Manager, and how would you tackle them?

Identify potential challenges like rapid changes in technology or compliance issues, and elaborate on proactive strategies you would employ to navigate these challenges successfully.

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To enrich lives in the communities we serve.

17 jobs
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Full-time, on-site
DATE POSTED
April 22, 2025

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