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Solution Consultant - Supply Chain

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.


Why join Coupa?


🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.

🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.

🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. 


Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. 


What you will do:
  • Be the subject matter expert on supply chain design products, processes, and best practices
  • Work together with account managers, account executives and consulting partners to establish and understand the customers’ requirements
  • Present in-depth product presentations & demonstrations (on-site and via the web) tailored to the customers’ requirements
  • Collaborate with sales, product management and professional services
  • Respond to technical and functional customer RFIs (requests for information)
  • Assist with the creation of professional services budgets, statements of work, customer project roadmaps, and benefits/value estimations
  • Work collaboratively with project delivery & implementation teams (internal professional services or external partners) to ensure a smooth transition from pre to post sale
  • Liaise with the product management team to maintain a detailed working knowledge of the software applications and the development roadmaps
  • Understand the technical architecture of our Platform and be able to communicate with IT and CIOs at Customers around our security, architecture, APIs, etc.
  • Support new business opportunities as well as sales cycles with existing customers for upsell, conversion and renewal purposes
  • Represent the company at industry conferences by providing product demonstrations and meeting with prospective buyers along with the sales team
  • Support continuous improvement projects within the Solution Consulting team and beyond


What you will bring to Coupa:
  • 5+ years of experience in supply chain design and/or supply chain planning
  • Domain expertise in supply chain modeling plus two of the following: production planning, inventory optimization, transportation optimization, distribution/warehouse planning, supply and demand balancing, and strategic sourcing
  • Experience with optimization algorithms and/or statistical/mathematical tools, solvers, or software
  • Understanding of principles of optimization and simulation (and the differences)
  • Experienced and comfortable presenting to groups, leading discussions, and controlling meetings, including to VP and C-level personas
  • Outstanding verbal communication and presentation skills
  • Ability to articulate clearly and explain technical concepts to a non-technical audience
  • Ability to think conceptually on the fly and adjust the message to audience needs
  • Experience applying sales and/or consulting methodologies or processes is a plus
  • Self-motivated and creative; having the natural drive to learn and pick up new challenges
  • Adaptive to change and comfortable in a fast-changing technology environment
  • Bachelor’s Degree required (technical major desirable) or equivalent experience in industrial engineering, operations research, or logistics/supply chain management, (master’s degree a plus)
  • Must be willing to travel domestically and occasionally internationally
  • Must speak English fluently (other language(s) a plus)


The estimated pay range for this role is as follows:


•Base range of $115,000 - $145,000 + eligibility for commission with an estimated pay mix of 72/28


The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location within the state.


#LI-TC1


At Coupa, we celebrate diversity and recognize its value to our customers and employees. Coupa is proud to be an equal-opportunity workplace and affirmative-action employer. All qualified applicants will receive consideration for employment regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or any other applicable status protected by state or local law. 


Please be advised that inquiries or resumes from recruiters will not be accepted.


By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Average salary estimate

$130000 / YEARLY (est.)
min
max
$115000K
$145000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Solution Consultant - Supply Chain, Coupa Software, Inc.

As a Solution Consultant - Supply Chain at Coupa, you’ll be stepping into a pivotal role that connects technology with business intelligence to drive impactful decision-making for our clients. Coupa is recognized for its innovative total spend management platform, empowered by our community-driven AI, and as part of our team, you will be on the frontline of this revolutionary technology. Your main focus will be to become the subject matter expert in supply chain design products and processes, collaborating closely with account managers and consulting partners to unearth and clarify customer requirements. This will involve creating tailored presentations and conducting product demonstrations that truly resonate with potential clients. In addition, you’ll work hand-in-hand with product management and professional services to respond to any technical inquiries, ensuring that our clients know exactly how to leverage our platform for their specific needs. You’ll also play a critical role in project delivery, supporting a seamless transition from pre-sale to post-sale implementation. Your tenure with us will require excellent communication skills, particularly when engaging with C-level executives, as you explain complex concepts in digestible terms. We’re looking for someone with at least 5 years of experience in supply chain planning and design, as well as a continuous learning mindset, since we work in a fast-paced environment. If you're excited about making a global impact and joining a collaborative community, then Coupa is the place for you!

Frequently Asked Questions (FAQs) for Solution Consultant - Supply Chain Role at Coupa Software, Inc.
What are the key responsibilities of a Solution Consultant - Supply Chain at Coupa?

As a Solution Consultant - Supply Chain at Coupa, your responsibilities will include serving as the subject matter expert on supply chain design products, collaborating with account teams to gather customer requirements, and delivering tailored product presentations. You will also assist in creating project roadmaps and liaising with the product management team to maintain updated knowledge of our software applications.

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What qualifications do I need to become a Solution Consultant - Supply Chain at Coupa?

To qualify for the Solution Consultant - Supply Chain position at Coupa, you should have at least 5 years of experience in supply chain design and planning, along with a Bachelor’s Degree in a technical major like industrial engineering or operations research. Experience with optimization algorithms and strong communication skills are also essential.

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How does Coupa support professional development for Solution Consultants in the Supply Chain team?

At Coupa, we value continuous improvement and professional development. As a Solution Consultant in the Supply Chain team, you will have numerous opportunities for training in industry best practices, technology application, and methodologies to ensure you stay at the forefront of the field.

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What is the work culture like at Coupa for Solution Consultants?

The work culture at Coupa is collaborative, innovative, and driven by transparency. As a Solution Consultant - Supply Chain, you will find yourself in an engaging environment where teamwork is key and where every employee contributes to our mission of providing unparalleled service to our clients.

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What travel requirements are there for a Solution Consultant - Supply Chain at Coupa?

As a Solution Consultant - Supply Chain at Coupa, be prepared to travel domestically and occasionally internationally. This travel will often involve presenting at conferences, conducting on-site product demonstrations, and working directly with clients to meet their needs.

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Common Interview Questions for Solution Consultant - Supply Chain
Can you explain your experience with supply chain modeling and how it applies to the role of Solution Consultant?

In addressing this question, share specific examples of your previous work in supply chain modeling, highlighting any software or methodologies you used. Be sure to link this experience to how it will help you effectively engage with clients and drive successful solutions at Coupa.

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How do you ensure clear communication of technical concepts to non-technical stakeholders?

When answering, provide examples of how you’ve adapted your communication style in past roles. It’s essential to emphasize the importance of understanding your audience and using relatable analogies or simplified explanations to convey complex concepts effectively.

Join Rise to see the full answer
Describe a challenging project you worked on. How did you approach it?

Discuss a specific project that posed significant challenges, detailing your approach to overcoming them. Highlight your problem-solving skills and the results achieved, stressing how your actions were crucial in addressing client needs.

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What strategies do you use to maintain a detailed knowledge of software applications related to supply chain management?

Articulate your methods for staying current in the field, such as continuous education, attending workshops, and networking with peers. Mention any resources, communities, or industry blogs you engage with to enhance your understanding.

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Explain how you contribute to a collaborative work environment.

Emphasize your commitment to teamwork by sharing specific instances where your collaborative efforts resulted in successful outcomes. Discuss your approach to fostering strong relationships with team members and cross-functional groups.

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What experience do you have in creating professional services budgets and project roadmaps?

Provide details about your previous experience in budgeting and project planning. Discuss the tools you used, the approach you took, and how your contributions made a difference in meeting project goals.

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How do you manage changing client requirements during a project?

Describe your experience with adapting to changing project scopes. Discuss the importance of communication and flexibility, and share a specific example where you adjusted the project delivery to meet evolving client needs.

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What is your experience with presenting to C-level executives?

In your response, illustrate your familiarity with high-stakes presentations by sharing relevant experiences. Discuss your strategies for engaging with executives and how you tailor your messages to resonate with decision-makers.

Join Rise to see the full answer
How do you approach gathering customer requirements during the sales cycle?

Articulate your process for engaging with customers to uncover their specific needs. Stress the importance of active listening, asking the right questions, and building rapport to gain a comprehensive understanding of their challenges.

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Why do you want to work at Coupa as a Solution Consultant - Supply Chain?

In your answer, reflect on what draws you to Coupa, such as its innovative approach to supply chain solutions or commitment to collaboration. Discuss how your career goals align with the company's values and mission, showcasing genuine enthusiasm for the opportunity.

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Founded in 2006, Coupa Software is a global technology platform for Business Spend Management. This spend optimization software suite focuses on three core spend areas including procurement, accounts payable, and expense management. Coupa is headq...

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Full-time, remote
DATE POSTED
December 11, 2024

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