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Product Marketing Manager, Consumer

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Fast Facts

Coursera is seeking a Product Marketing Manager to connect consumers with world-class learning products, contributing to product launches and adoption strategies in a remote work environment.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Responsibilities: Key responsibilities include managing user journeys, developing audience insights, crafting product messaging, driving go-to-market strategies, and collaborating with cross-functional teams.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Skills: Candidates should have 5+ years of professional experience with at least 3 years in product marketing, along with skills in product strategy, customer personas, and market insights.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Qualifications: Preferred candidates will demonstrate cross-functional leadership, comfort in fast-paced environments, experience with global products, and a background in subscription-based products.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Location: This role is remote and open to candidates in the US with compatible time zones for collaboration.

liETtVLaARqgmMEbYzHNNLIzUPcdfPrwhYtVK7Qa.png Compensation: $98400 - $131000 / Annually



Launched in 2012 by two Stanford professors, Andrew Ng and Daphne Koller, Coursera is now one of the largest online learning platforms in the world, with 168 million registered learners. Our mission is to provide universal access to world-class learning. We partner with over 350 leading university and industry partners to offer a broad catalog of content and credentials, including courses, Specializations and Professional Certificates degrees. Institutions around the world use Coursera to upskill and reskill their employees, citizens, and students in fields such as GenAI, data science, technology, and business. Coursera is a Delaware public benefit corporation and a B Corp.

Join us in our mission to create a world where anyone, anywhere can transform their life through access to education. We're seeking talented individuals who share our passion and drive to revolutionize the way the world learns.

At Coursera, we are committed to building a globally diverse team and are thrilled to extend employment opportunities to individuals in any country where we have a legal entity. We require candidates to possess eligible working rights and have a compatible timezone overlap with their team to facilitate seamless collaboration. 

Coursera has a commitment to enabling flexibility and workspace choices for employees. Our interviews and onboarding are entirely virtual, providing a smooth and efficient experience for our candidates. As an employee, we enable you to select your main way of working, whether it's from home, one of our offices or hubs, or a co-working space near you.

Job Overview:

Coursera’s Product Marketing team connects consumers, educators and enterprises with our world-class learning products, content and solutions. Product Marketers play a key role in finding product-market fit, bringing products to market and driving adoption. In this role, you’ll manage key user journeys and product launches within our Consumer business, including helping shape our personalization strategy and new ways of helping learners discover the courses that are right for them. 

Responsibilities:

  • Identify and activate core audience insights to help shape our product strategy and strengthen product-market fit
  • Develop product messaging and positioning for our target learner segments
  • Drive the go-to-market strategy and execution of high-impact product launches
  • Partner with our Product, Design, Research, and Engineering teams to represent the voice of the customer in influencing the product roadmap
  • Present market insights and recommendations to cross-functional teams and executive stakeholders 
  • Define our target audiences for our consumer learning products to drive product growth

Basic Qualifications:

  • 5+ years professional level experience
  • 3+ years in product marketing (or related marketing roles)
  • Track record of success and impact developing product go-to-market plans and building messaging and positioning 
  • Experience developing customer personas, segmentation, and customer journeys

Preferred Qualifications:

  • Proven cross-functional leader with the ability to educate and influence with high levels of ambiguity and tight deadlines
  • Comfort with a fast-paced culture with the ability to learn quickly, think creatively and stay focused and organized while managing multiple priorities
  • Experience working with global products and audiences 
  • Experience with subscription-based products preferred

If this opportunity interests you, you might like these courses on Coursera:

Compensation

US Zone 1

This role is not available in Zone 1

US Zone 2

$104,800 - $131,000 USD

US Zone 3

 $98,400 - $123,000USD

The range(s) listed above is the expected annual base salary for this role, subject to change.

Salary is just one component of Coursera’s total rewards package. All regular employees are also eligible for a bonus program and equity in the form of RSU’s.

A number of factors are taken into account when determining pay, which includes: job level, location, training/education, business need, skill set and internal equity. 

Current Zone Locations:

  • Zone 1- San Francisco Metro, New York City Metro or Seattle Metro
  • Zone 2 - CA (outside of SF Bay Area), CO, CT, DC, GA, IL, MA, MD, NY/NJ (other than NYC), OR, RI, TX, VA, WA (other than Seattle)
  • Zone 3 - all other US locations
#LI-KW1

Coursera is an Equal Employment Opportunity Employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, age, marital status, national origin, protected veteran status, disability, or any other legally protected class.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please contact us at accommodations@coursera.org.

For California Candidates, please review our CCPA Applicant Notice here.

For our Global Candidates, please review our GDPR Recruitment Notice here.

#LI-Remote

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Average salary estimate

$114700 / YEARLY (est.)
min
max
$98400K
$131000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Marketing Manager, Consumer, Coursera

Join Coursera as their Product Marketing Manager, Consumer, and play a vital role in connecting learners with exceptional educational opportunities! In this remote position, you'll be in charge of crafting engaging product messaging, developing audience insights and driving successful product launches across our extensive catalog of online courses. Your responsibilities will include managing user journeys, collaborating with dynamic cross-functional teams, and designing go-to-market strategies that resonate with diverse learner segments. We're looking for someone with at least 5 years of relevant experience—3 of which should be specifically in product marketing—and a knack for uncovering valuable market insights. If you have a deep understanding of customer personas and thrive in fast-paced, innovative environments, this might be the perfect fit for you! At Coursera, our goal is to break down barriers to education and transform lives through access to world-class learning experiences. If you're eager to leverage your skills to help us drive educational access globally, we'd love to hear from you!

Frequently Asked Questions (FAQs) for Product Marketing Manager, Consumer Role at Coursera
What are the key responsibilities of the Product Marketing Manager, Consumer at Coursera?

The Product Marketing Manager, Consumer at Coursera is pivotal in managing user journeys, developing core audience insights, and crafting compelling product messaging that resonates with target learners. This role also involves driving go-to-market strategies, executing impactful product launches, and collaborating with cross-functional teams to ensure the voice of the customer influences the product roadmap.

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What qualifications are required for the Product Marketing Manager, Consumer position at Coursera?

To apply for the Product Marketing Manager, Consumer role at Coursera, candidates should possess a minimum of 5 years of professional experience and at least 3 years specifically in product marketing. A successful track record in developing product go-to-market plans and customer personas is crucial. Preference will be given to those with experience in subscription-based products and a strong ability to lead cross-functionally.

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What does a typical workday look like for Coursera’s Product Marketing Manager, Consumer?

A typical day for Coursera’s Product Marketing Manager, Consumer might involve analyzing user data to inform product strategies, collaborating with design and engineering teams to develop new features, and strategizing for upcoming product launches. Meetings with cross-functional teams to present market insights and recommendations also play a crucial role in shaping the direction of the products.

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What skills are essential for success as a Product Marketing Manager at Coursera?

Essential skills for a Product Marketing Manager at Coursera include a solid understanding of product strategy, expertise in audience segmentation, and the ability to communicate effectively across teams. Strong analytical skills to interpret market data and a fast-paced work style are also important, alongside creative thinking to develop effective marketing campaigns and product messaging.

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How does the remote work structure affect the Product Marketing Manager role at Coursera?

Working remotely as a Product Marketing Manager at Coursera allows for flexibility and autonomy while still fostering collaboration across global teams. Candidates should have compatible time zones for seamless communication and collaboration. The remote structure enables exceptional talents from various locations to contribute to Coursera's mission of expanding access to education.

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Common Interview Questions for Product Marketing Manager, Consumer
Can you describe your experience with go-to-market strategies as a Product Marketing Manager?

When discussing your experience with go-to-market strategies, focus on specific examples where you led product launches. Talk about the processes you followed to identify target audiences, the market research conducted, and how you collaborated with other teams to execute successful campaigns. Highlight your role in measuring the success of those strategies and any adjustments made based on feedback.

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How do you approach customer persona development?

For customer persona development, it’s important to share your methodology. Describe how you gather data through market research, customer surveys, or user feedback to create detailed personas. Discuss how these personas guide marketing strategies, product features, and messaging that speaks directly to the needs and preferences of target customers.

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What strategies do you use to optimize user journeys?

To optimize user journeys, emphasize the need for continuous analysis and improvement. Share examples of how you've used analytics to identify pain points or drop-off areas in the customer experience. Describe how you implemented changes based on data insights and collaborated with product teams to refine the user's experience and ensure seamless interactions.

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How do you measure the success of your product marketing initiatives?

When measuring success, focus on key metrics that reflect the effectiveness of your initiatives, such as user engagement rates, conversion rates, and customer feedback. Discuss how you set up tracking systems before product launches and how you leverage A/B testing and analytics to assess performance and make data-driven adjustments.

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Can you give an example of how you influenced product decisions through market insights?

Illustrate your ability to influence product decisions by sharing instances where you presented market insights to stakeholders. Describe the data you presented, the implications for the product roadmap, and any impactful changes that were made based on those insights. Highlight your role in advocating for the voice of the customer in shaping the product's development.

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What do you think is essential for effective collaboration with cross-functional teams?

Effective collaboration hinges on clear communication and a shared understanding of goals. Share your strategies for fostering collaboration, such as regular check-ins, using collaborative tools, and being transparent about project statuses. Highlight the importance of mutual respect and recognizing the contributions of each team member in driving success.

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How do you prioritize multiple projects in a fast-paced environment?

In a fast-paced environment, prioritization is critical. You can discuss your techniques for assessing project urgency and importance, possibly using frameworks like the Eisenhower matrix. Mention the importance of stakeholder communication and how you keep the team aligned on priorities to ensure that deadlines are met effectively.

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Describe a time when you ran a successful product launch.

When describing a successful product launch, outline the strategic planning involved, the marketing tactics you employed, and the results achieved. Discuss specific metrics that demonstrated the success of the launch, such as user sign-ups or engagement rates, and reflect on what you learned that you could apply to future launches.

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What experience do you have with subscription-based products?

To answer this, share your direct involvement with subscription-based models. Discuss how you leveraged customer retention strategies, upselling, or cross-selling opportunities to drive growth. Highlight how understanding customer behavior within subscription services helped you to design targeted marketing efforts.

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How do you keep up with industry trends and changes in consumer behavior?

Discuss your methods for staying informed about industry trends, such as following relevant publications, engaging in networking groups, or participating in continuous learning through courses. Emphasize the importance of being proactive in understanding shifts in consumer behavior to inform marketing strategies.

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Coursera was founded in 2012 and since then has been a provider of flexible, affordable, job-relevant online learning to individuals and organizations worldwide.

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CULTURE VALUES
Inclusive & Diverse
Mission Driven
Empathetic
Collaboration over Competition
Growth & Learning
BENEFITS & PERKS
Performance Bonus
Equity
Learning & Development
Maternity Leave
Paternity Leave
Medical Insurance
Dental Insurance
Vision Insurance
Paid Time-Off
Social Gatherings
Flex-Friendly
Mental Health Resources
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
April 11, 2025

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