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Staff Technical Vendor Manager

Credit Karma is a mission-driven company focused on championing financial progress for over 140 million members globally. They are seeking a Staff Technical Vendor Manager with over 10 years of experience in technology sourcing and procurement.

Skills

  • Technical aptitude
  • Vendor management
  • Contract negotiation
  • Financial statement analysis
  • Risk management

Responsibilities

  • Manage the entire procurement lifecycle from sourcing to offboarding.
  • Negotiate and manage technology vendor relationships.
  • Conduct thorough research to identify potential vendors.
  • Evaluate vendors based on technology stack and compliance.
  • Maintain regular contact with critical vendors.

Benefits

  • Medical and Dental Coverage
  • Retirement Plan
  • Commuter Benefits
  • Wellness perks
  • Paid Time Off
To read the complete job description, please click on the ‘Apply’ button

Average salary estimate

$135000 / YEARLY (est.)
min
max
$120000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Staff Technical Vendor Manager, Credit Karma

Join Credit Karma, a mission-driven company in Charlotte, NC, as a Staff Technical Vendor Manager and become a vital part of our Platform Engineering Team! With over 140 million members relying on us for their financial progress, we're not just about providing free credit scores; we offer a comprehensive suite of financial services. As the Staff Technical Vendor Manager, your role will be critical in negotiating and managing technology vendor relationships, overseeing everything from contracts to performance. We're looking for someone with at least 10 years of experience, particularly in Technology Sourcing and Procurement, who can navigate the nuances of vendor management, cloud services, and compliance. You’ll work closely with internal teams to assess our needs, evaluate innovative solutions, and establish strong, trusting relationships with our vendors. Your expertise will help steer our vendor partnerships to align with Credit Karma’s strategic directions, driving innovation and continuous improvement across the organization. If you're an expert negotiator with a knack for addressing challenges head-on, this could be the perfect opportunity for you. Working at Credit Karma means being part of a diverse and collaborative team, where your contributions truly matter! Take the next step in your career and help us continue championing financial success for our members without missing a beat.

Frequently Asked Questions (FAQs) for Staff Technical Vendor Manager Role at Credit Karma
What are the key responsibilities of a Staff Technical Vendor Manager at Credit Karma?

The Staff Technical Vendor Manager at Credit Karma will oversee a wide range of responsibilities, including negotiating vendor contracts, managing relationships, assessing technology needs, evaluating vendor solutions, and ensuring compliance with industry standards. This role requires strong collaboration with internal stakeholders to align vendor services with Credit Karma’s strategic vision.

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What qualifications are necessary for the Staff Technical Vendor Manager position at Credit Karma?

To qualify for the Staff Technical Vendor Manager position at Credit Karma, candidates must have over 10 years of experience in Technology Sourcing and Procurement, strong technical knowledge, and experience with cloud providers such as AWS, Azure, or GCP. Management experience is also essential, along with proficiency in reading and interpreting financial statements.

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How does the Staff Technical Vendor Manager contribute to risk management at Credit Karma?

Risk management is vital in the role of a Staff Technical Vendor Manager at Credit Karma. This position involves conducting regular assessments to identify potential risks associated with vendor relationships and developing contingency plans to ensure business continuity. The manager will also implement audits to ensure all vendors comply with relevant regulations.

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What kind of professional growth opportunities are available for the Staff Technical Vendor Manager at Credit Karma?

Credit Karma fosters a culture of professional growth, especially for the Staff Technical Vendor Manager. This role will provide opportunities to engage in joint innovation projects, collaborate with diverse teams, and stay informed about emerging technologies. Credit Karma encourages employees to improve their skills through education perks and various employee resource groups.

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Can you explain the culture and work environment for the Staff Technical Vendor Manager at Credit Karma?

The culture at Credit Karma is deeply rooted in collaboration, creativity, and inclusivity. As a Staff Technical Vendor Manager, you will be part of an environment that values diversity and the contributions of all employees. Credit Karma actively promotes a supportive work environment where every team member’s voice is heard, making a positive impact on your career.

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Common Interview Questions for Staff Technical Vendor Manager
What experience do you have with technology vendor management in previous roles?

In your response, highlight specific projects where you managed vendor relationships, negotiated contracts, and synthesized internal stakeholder needs. Showcase your understanding of the procurement lifecycle, including how you’ve successfully navigated challenges.

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How do you evaluate vendors and their technology solutions?

Share your multi-step evaluation process, including assessing vendor reputation, performance history, and scalability of their solutions. Discuss how you collaborate with stakeholders to ensure solutions align with business needs.

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Can you give an example of a major negotiation you successfully completed?

When answering this question, narrate a specific negotiation scenario, detailing the challenges faced, your strategic approach, and the outcome achieved. Emphasize your negotiation skills and the benefit gained for your organization.

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How do you ensure compliance with vendor regulations?

Discuss the importance of compliance, and elaborate on your methods for implementing audits and regular assessments. Mention your experience with relevant regulations like GDPR and PCI-DSS, showing your proactive approach to risk management.

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What methods do you utilize for performance monitoring of vendors?

Explain the importance of KPIs in vendor performance management. Discuss how you gather feedback from internal teams and use it for continuous improvement. Highlight specific metrics you've implemented in past roles.

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Describe your approach to fostering strong relationships with vendors.

Outline strategies you employ to maintain transparent communication and trust with vendors. Emphasize the importance of regular performance reviews and how you encourage collaboration, potentially leading to joint innovation projects.

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How do you handle conflicts or disputes with vendors?

Talk about your conflict resolution strategies, including approaches to maintaining professionalism and finding win-win solutions. Provide an example of a dispute you resolved and the skills you utilized to navigate it.

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What trends in technology do you think will impact vendor management in the future?

Share your insights on emerging technologies such as AI and automation, and how they will enhance vendor management practices. Discuss your commitment to staying updated on trends and your vision for implementing changes.

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How do you balance cost management with ensuring quality vendor services?

Illustrate your approach to cost-effective vendor management while prioritizing quality. Discuss experiences where you successfully negotiated better terms without compromising service levels, using specific examples where possible.

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Why do you want to work as a Staff Technical Vendor Manager at Credit Karma?

Your answer should reflect your passion for Credit Karma’s mission to champion financial progress. Discuss how your values align with the company culture, your enthusiasm for vendor management, and your eagerness to contribute to the team.

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Our mission is to champion financial progress for all.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
SALARY RANGE
$120,000/yr - $150,000/yr
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 21, 2024

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