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Shipping Coordinator

Company Description

Fortessa Tableware Solutions, LLC, a leading global tableware company part of the Zwiesel Fortessa Group, has been an integrated designer, developer, and marketer of high-quality tableware for more than 30 years. We design and source the dinnerware, flatware, glassware and serveware selected by the top foodservice professionals worldwide and preferred for home entertaining.

Our products are found in over 80% of Forbes four- and five-star hotels in North America; it’s clear that we do business with those who expect (and deliver) the best!

We are recognized for innovative design, industry leading manufacturing standards, and an uncompromising commitment to customer service. We are passionate about our values, our people, and our products. We value work/life balance, creativity, collaboration, and making a difference in the community.

We are hiring a Shipping Coordinator to join our Domestic Shipping team at our Winchester, VA warehouse.  Working hours are Monday-Friday 8am-4:30pm.

Job Description

The Shipping Coordinator is responsible for the cost and time-in-transit determination and assignment of domestic carriers for daily order shipments. 

Essential duties include-

  • Route daily domestic freight according to TMS Rate Shop Tool ensuring that TNT is met at least cost to the company.
  • Route Collect/Third Party freight according to customers routing instructions per shipment.
  • Coordinate distributor and consumer product routing using customer’s on-line EDI portals and update WMS system accordingly as freight ships.
  • Review and update routing guidelines for exceptions to TMS least cost carrier selection.
  • Confirm accurate shipping window and when product needs to arrive to dispatch accordingly
  • Partner with Operations to be sure all freight is handed off with "Ready by Date" being the main focus
  • Work within the WMS system rating queue prioritizing and confirming all shipments are invoiced within the assigned customer shipping windows
  • Process small package shipments UPS through World Ship and and/or Fed Ex as needed
  • Dispatch and coordinate with available freight vendors’ full truck load freight as needed and follow-ups to ensure that final customer expectations are met.
  • Identify and suggest to management improved cost efficiencies.

Qualifications

  • High school diploma or general education degree (GED).
  • Prior experience in a shipping/logistics or similar environment preferred. 
  • Microsoft Office literate and capable of learning other computer skills. 
  • Ability to operate office equipment, phone system and company software. 
  • Must be proficient in MS word, Excel, and Outlook software programs.
  • Must possess high level analytical and organizational skills.
  • Excellent verbal and written communication skills required.
  • Excellent time-management
  • Ability to sit for long periods of time. 
  • Ability to work under stress, with interruptions and tight deadlines.

Additional Information

Fortessa Tableware Solutions, LLC offers excellent competitive compensation and a robust benefits package that includes:

  • Medical, dental, and vision 
  • 401(k) plan with a company match
  • Short-term and long-term disability – 100% paid by the company
  • Vacation/Paid Time Off, starting with 4 weeks per year
  • Paid company holidays
  • Annual wellness stipend
  • Employee purchase discount

All your information will be kept confidential according to EEO guidelines.

We look forward to hearing from you!

Average salary estimate

$55000 / YEARLY (est.)
min
max
$50000K
$60000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Shipping Coordinator, Fortessa Tableware Solutions

If you're looking to take your shipping coordination skills to the next level, consider joining Fortessa Tableware Solutions, LLC as a Shipping Coordinator at our Winchester, VA location. We are proud to be part of the esteemed Zwiesel Fortessa Group, known for providing top-notch tableware preferred by leading foodservice professionals and hotels worldwide. As a Shipping Coordinator, you'll play a crucial role in ensuring the smooth operation of our domestic shipping team. Your responsibilities will include determining the most cost-effective carriers for daily shipments and managing routes according to customer specifications. This position requires a knack for organization and the ability to thrive under pressure as you handle everything from processing small packages with carriers like UPS and FedEx to coordinating large truckload shipments. You'll work closely with our Operations team to ensure all freight is dispatched promptly, adhering to strict shipping windows. In this vibrant role, your analytical skills will shine as you identify ways to improve efficiencies within the shipping process. Plus, with a commitment to work/life balance, creativity, and collaboration, you'll be joining a company that truly values its employees. If you have a high school diploma, some shipping or logistics experience, and a good command of Microsoft Office, you're already off to a good start. So, if you love shipping, logistics, and finding smart solutions, we can’t wait to welcome you to the Fortessa family!

Frequently Asked Questions (FAQs) for Shipping Coordinator Role at Fortessa Tableware Solutions
What are the responsibilities of a Shipping Coordinator at Fortessa Tableware Solutions?

As a Shipping Coordinator at Fortessa Tableware Solutions, your main responsibilities involve determining the best domestic carriers for daily shipments while ensuring cost efficiency. You will regularly route freight, manage shipments through our WMS system, and coordinate with various vendors to meet customer expectations. Additionally, you’ll collaborate with the Operations team to ensure timely freight handing and review routing guidelines for any exceptions.

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What qualifications are needed for the Shipping Coordinator position at Fortessa Tableware Solutions?

To qualify for the Shipping Coordinator role at Fortessa Tableware Solutions, you should have at least a high school diploma and prior experience in a shipping or logistics environment is preferred. Familiarity with Microsoft Office is essential, particularly with Word, Excel, and Outlook. Strong organizational and analytical skills, alongside excellent verbal and written communication abilities, will also be crucial for success in this position.

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What is the work schedule for a Shipping Coordinator at Fortessa Tableware Solutions?

The Shipping Coordinator position at Fortessa Tableware Solutions follows a standard work schedule of Monday through Friday, from 8:00 AM to 4:30 PM. This consistent schedule allows you to maintain a healthy work/life balance, something we prioritize here at Fortessa.

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How does Fortessa Tableware Solutions support employee growth in the Shipping Coordinator role?

At Fortessa Tableware Solutions, we are committed to our employees' professional growth. As a Shipping Coordinator, you'll receive opportunities to improve your skills, such as training in logistics software and continuous learning about shipping processes. Additionally, you can suggest improvements in cost efficiencies, showcasing your leadership potential and opening doors for career advancement.

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What benefits can a Shipping Coordinator expect at Fortessa Tableware Solutions?

A Shipping Coordinator at Fortessa Tableware Solutions can look forward to a competitive compensation package that includes benefits like medical, dental, and vision coverage. We also offer a 401(k) plan with a company match, paid time off starting with four weeks per year, company-paid short-term and long-term disability, and an annual wellness stipend. This reflects our dedication to the well-being and financial security of our team members.

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Common Interview Questions for Shipping Coordinator
Can you describe your experience coordinating shipments?

When answering this question, focus on specific roles you’ve held in shipping or logistics and the responsibilities you've undertaken. Highlight examples of how you ensured timely delivery and cost-effective routing, as these are key skills for a Shipping Coordinator at Fortessa Tableware Solutions.

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How do you handle tight deadlines in shipping logistics?

To effectively answer this question, discuss your methods for time management and prioritize tasks. Provide an example of a situation where you successfully met a tight deadline, showing your ability to work under pressure, which is crucial in the Shipping Coordinator role.

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What software or tools have you used in previous shipping roles?

Be specific about your familiarity with logistics or shipping software, such as TMS or WMS. Mention your proficiency with Microsoft Office, particularly Excel, since you will likely need to analyze shipping data and manage ERP systems at Fortessa Tableware Solutions.

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How do you ensure accuracy in shipment documentation?

Explain your process for double-checking information and maintaining organized records. You might also share an example where attention to detail helped prevent shipping delays or errors, showcasing the importance of accuracy in the Shipping Coordinator position.

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What strategies do you use to negotiate shipping costs with vendors?

Discuss your experience in advocating with vendors for better rates or terms. Use examples of successful negotiations you’ve conducted in the past, highlighting negotiation skills that are vital for managing costs effectively in the Shipping Coordinator role.

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Describe a time when you identified an inefficiency in a shipping process.

Share a specific example of when you recognized a bottleneck or inefficiency and the steps you took to remedy the situation. Outline the positive result of your initiative, demonstrating your proactive approach, which aligns well with the goals at Fortessa Tableware Solutions.

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How do you stay updated on industry shipping regulations?

Discuss any sources you use to keep abreast of shipping or logistics regulations, like industry publications, newsletters, or online courses. This question allows you to show your commitment to ongoing learning, which is important in a fast-paced environment like Fortessa Tableware Solutions.

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What do you think are the most important skills for a Shipping Coordinator?

Mention key skills such as organizational abilities, analytical skills, attention to detail, and strong communication abilities. Explain why these skills are vital in maintaining efficient shipping operations and meeting customer expectations in your role at Fortessa Tableware Solutions.

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How do you prioritize tasks when managing multiple shipments?

Provide examples of your time management strategies when juggling various responsibilities. You might discuss using software tools or creating checklists to ensure that pressing shipments are prioritized, reflecting the need for efficiency in your role as a Shipping Coordinator.

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How do you ensure effective collaboration with other teams within a company?

Highlight your communication skills and methods for building relationships across departments. You may give an example that illustrates how collaboration with teams such as Operations helps facilitate timely and accurate shipping at Fortessa Tableware Solutions.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 19, 2024

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