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Site Reliability Engineer II - Observability

Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated,  purpose-built AI infrastructure solutions trusted by Fortune 500 companies to power their most advanced AI applications. Crusoe is redefining AI cloud infrastructure, with a mission to align the future of computing with the future of the climate. Our AI platform is recognized as the "gold standard" for reliability and performance. Our data centers are optimized for AI workloads and are powered by clean, renewable energy.

Be part of the AI revolution with sustainable technology at Crusoe. Here, you'll drive meaningful innovation, make a tangible impact, and join a team that’s setting the pace for responsible, transformative cloud infrastructure.

About the Role:

The Observability team within the Site Reliability Engineering (SRE) organization at Crusoe Energy Systems is responsible for building, maintaining, and continuously improving our advanced observability stack. As an SRE on the Observability team, you'll help us leverage cutting-edge technologies to ensure comprehensive visibility into our infrastructure and software systems. Your role will involve maintaining telemetry gathering, monitoring, and analytics solutions that empower SREs and other engineering teams to proactively detect issues, gain valuable insights, and deliver highly reliable software. Collaboration is central to this role—you will work closely with various teams to help them effectively use the observability platform, interpret data, and enhance their system's reliability and performance. Join our Observability team to build the systems that provide deep insights into the innovative technologies powering Crusoe. This is a full-time position.

What You'll Be Working On:

  • Observability Stack Management: Help manage, maintain, and improve the observability stack, ensuring all systems are operating optimally. 

  • Collaboration and Integration: Work closely with software engineering teams, helping them integrate observability best practices into their software lifecycle and guiding them on using analytics to pinpoint performance issues and optimize reliability. 

  • Development and Deployment: Develop and deploy new monitoring capabilities, enhance telemetry infrastructure, and improve integration frameworks and libraries. 

  • Tooling and Automation: Write tooling and automation to support the observability platform and its users. 

  • Performance Analysis: Help teams analyze telemetry data to gain valuable insights into system performance and reliability. 

  • Continuous Improvement: Identify opportunities to refine our observability stack, continuously improving its capabilities and usability. 

  • Documentation and Knowledge Sharing: Document work, share learnings with the team, and plan ahead. 

  • Team Collaboration: Collaborate with teammates during stand-ups to discuss ongoing projects, recent insights, and priorities for enhancing observability tools and workflows.

What You'll Bring to the Team:

  • SRE Experience: 5+ years of professional SRE experience. 

  • Architecture and Design: 5+ years of experience contributing to architecture and design (architecture, design patterns, reliability and scaling) of new and current systems. 

  • Educational Background: Bachelor's Degree in Computer Science or related field, or 6+ years relevant work experience. Infrastructure Understanding: Solid understanding of infrastructure design, including the operational trade-offs of various designs. 

  • Programming Proficiency: Experience writing high-quality code with at least one programming language (Python, Go, or similar). 

  • Modern Infrastructure Tools: Experience building with modern infrastructure tools such as Docker, Kubernetes, Ansible, Cloud Formation, Terraform. 

  • CI/CD Practices: Experience building with modern CI/CD practices and build systems, such as GitLab CI/CD, CircleCI, GitHub Actions. 

  • Logging, Monitoring, and Alerting: Experience with logging, monitoring, and alerting systems and tools. 

  • Unix/Linux Experience: Experience with Unix/Linux environments. 

  • Networking Fundamentals: Experience with TCP/IP and network programming. 

  • Security Best Practices: Experience with information security best practices. 

  • Communication Skills: Excellent communication skills. 

  • Background Check: Must be able to pass a background check. 

  • Company Values: Embody the Company values.

Benefits:

  • Hybrid work schedule

  • Industry competitive pay

  • Restricted Stock Units in a fast growing, well-funded technology company

  • Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents

  • Employer contributions to HSA accounts 

  • Paid Parental Leave 

  • Paid life insurance, short-term and long-term disability 

  • Teladoc 

  • 401(k) with a 100% match up to 4% of salary

  • Generous paid time off and holiday schedule

  • Cell phone reimbursement

  • Tuition reimbursement

  • Subscription to the Calm app

  • MetLife Legal

  • Company paid commuter benefit; $100 per pay period

Compensation Range

Compensation will be paid in the range of $135,000 - $158,000. Restricted Stock Units are included in all offers. Compensation to be determined by the applicants knowledge, education, and abilities, as well as internal equity and alignment with market data.

Crusoe is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

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CEO of Crusoe
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Chase Lochmiller
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Average salary estimate

$146500 / YEARLY (est.)
min
max
$135000K
$158000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Site Reliability Engineer II - Observability, Crusoe

At Crusoe, we’re on a mission to build the world’s favorite AI-first cloud infrastructure company right here in San Francisco. As a Site Reliability Engineer II focusing on Observability, you’ll become a vital member of our Observability team within the Site Reliability Engineering (SRE) organization. We're not just about delivering high-quality AI infrastructure solutions to Fortune 500 companies; we're dedicated to doing so while being environmentally responsible. In this exciting role, you'll harness cutting-edge technologies to maintain and enhance our advanced observability stack, which is instrumental in ensuring our infrastructure and software systems are operating at their best. You’ll collaborate closely with software engineering teams, helping them integrate observability best practices and interpret critical data that fosters greater reliability. A typical day might involve developing new monitoring capabilities or writing automation tools to support our platform’s users and enabling your team to dive deep into performance analytics. If you love continuous improvement and have a passion for innovative technology that impacts the climate positively, Crusoe is the place for you. With competitive pay, great benefits, and a hybrid work schedule, you’ll be part of a team that's making a real difference in the AI revolution with sustainable technology.

Frequently Asked Questions (FAQs) for Site Reliability Engineer II - Observability Role at Crusoe
What are the responsibilities of a Site Reliability Engineer II - Observability at Crusoe?

As a Site Reliability Engineer II - Observability at Crusoe, your responsibilities will encompass managing and improving our observability stack, working closely with software engineering teams to integrate observability practices into their workflows, and developing new monitoring capabilities. You will also engage in performance analysis, automation, documentation, and collaborate with teammates to enhance our observability tools.

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What qualifications do I need to apply for the Site Reliability Engineer II - Observability position at Crusoe?

To qualify for the Site Reliability Engineer II - Observability position at Crusoe, you should have a Bachelor's Degree in Computer Science or equivalent experience, along with 5+ years of experience in SRE, architecture, and design of systems. Proficiency in programming, familiarity with modern infrastructure tools, and a solid understanding of logging, monitoring, and alerting systems are essential.

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What programming languages should I know for the Site Reliability Engineer II - Observability role at Crusoe?

For the Site Reliability Engineer II - Observability role at Crusoe, you should be proficient in at least one programming language, such as Python or Go. Having strong programming skills is crucial for developing and maintaining monitoring tools and integrations within our observability stack.

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How does the Site Reliability Engineer II - Observability role support Crusoe's sustainability goals?

The Site Reliability Engineer II - Observability at Crusoe plays an important role in our sustainability goals by ensuring that our observability tools effectively monitor and optimize performance while reducing energy consumption. By leveraging data insights, you will help improve system reliability and resource efficiency, aligning with our mission to couple technological advancement with climate responsibility.

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What benefits does Crusoe offer to Site Reliability Engineer II - Observability candidates?

Crusoe offers a comprehensive benefits package to Site Reliability Engineer II - Observability candidates, including hybrid work schedules, industry-competitive pay, stock options, health insurance, paid parental leave, and generous paid time off. Additionally, you’ll benefit from professional growth opportunities and resources that promote your well-being.

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Common Interview Questions for Site Reliability Engineer II - Observability
Can you describe your experience with observability tools and technologies?

To answer this question effectively, highlight specific observability tools you’ve worked with, such as Prometheus or Grafana. Discuss how you've utilized these tools to monitor systems, detect issues proactively, and improve service reliability, providing concrete examples to showcase your hands-on experience and understanding of observability best practices.

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How do you prioritize tasks when managing the observability stack?

When addressing how to prioritize tasks, emphasize your approach to evaluating system metrics, user feedback, and incident reports. Discuss your ability to employ a structured method for identifying critical issues that impact system reliability and integrating them into your workflow, including collaboration with teammates to ensure alignment.

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What strategies do you use to enhance monitoring capabilities in a cloud environment?

Discuss your experience in implementing automated monitoring solutions, leveraging cloud-native services, and customizing alerts. Talk about your approach to conducting performance analysis and iterating on monitoring setups to enhance granularity and responsiveness, ensuring proactive issue resolution.

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Describe a situation where you had to analyze telemetry data for issue resolution.

Use this question to walk through a specific scenario where analyzing telemetry data led you to identify a performance bottleneck or an outage. Explain your thought process in interpreting the data, the tools you used, and the steps you took to resolve the issue, showcasing your analytical skills.

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How would you approach educating a software engineering team on best observability practices?

The key to answering this question is to outline your experience in knowledge sharing, such as hosting workshops or creating documentation. Provide insight into how you would tailor the education to the team’s needs and offer practical examples to illustrate the integration of observability practices into their workflow.

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What role does documentation play in observability?

Emphasize that documentation is vital for maintaining clarity and consistency within the observability stack. Highlight how thorough documentation helps teams understand monitoring setups, provides guidance on interpreting telemetry data, and serves as a resource for future improvements. Discuss your experience in developing or contributing to documentation processes.

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Can you explain how you ensure alignment between observability practices and organizational goals?

When answering this question, show your awareness of organizational objectives and how observability can improve performance and reliability. Discuss your methods for bridging the gap between engineering practices and business needs, ensuring that your work supports Crusoe's wider mission of responsible cloud infrastructure.

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What challenges have you faced in previous SRE roles, and how did you overcome them?

Take this opportunity to share relevant challenges you've encountered, perhaps in scaling systems or managing incident responses. Focus on your problem-solving approach, how it showcased your initiative, teamwork, and results, and how those experiences have prepared you for the challenges at Crusoe.

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How do you stay updated with the latest trends in observability and SRE practices?

Mention specific resources you utilize, such as industry blogs, research papers, community forums, and webinars. Stress the importance of continuous learning in the ever-evolving tech landscape and provide examples of how you've applied new knowledge to your work, fostering improvements within your team.

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What motivates you to work in the field of Site Reliability Engineering?

In answering this question, share your passion for ensuring system reliability and performance, as well as your interest in innovative technologies like those at Crusoe. Discuss your dedication to making a tangible impact through observability initiatives and how that aligns with your career aspirations in SRE.

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Full-time, hybrid
DATE POSTED
April 8, 2025

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