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Culinary Lead - Online (Sur La Table)

With over 50 stores and the largest avocational cooking program in the US, Sur La Table offers an unsurpassed selection of exclusive and premium-quality goods for the kitchen and table – and the culinary expertise and inspiration to go along with it. Whether the job entails interacting with our customers, driving digital growth, or providing vital behind-the-scenes support, we’re all here for the same reason – to roll up our sleeves and create happiness through cooking and sharing good food.


The Online Culinary Lead contributes to the success of a Sur La Table store by inspiring customers on all points of their culinary journey. The Online Culinary Lead blends culinary talent and teaching skills to support the Online Resident Chef in driving business results. The Online Culinary Lead reports to the Online Resident Chef and Director of Stores.


Essential Functions
  • Ability to communicate verbally and work cooperatively with employees and customers.
  • Ability to remain in a stationary position for up to 3 hours at a time.
  • Ability to move about the work place coaching and directing class participants or while selling to customers.
  • Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality of flavors or odors, or recognizing particular flavors or odors using tongue or nose.
  • Ability to grab, reach, push, pull, bend, stoop, kneel and crouch in order to demonstrate, retrieve and/or replenish merchandise and/or cooking equipment.
  • Ability to use hands to seize, hold, grasp, turn, or otherwise in order to chop, whisk, slice, stir, juice and/or demonstrate other techniques.
  • Ability to work a varied schedule in order to teach classes at different times of the day, week and year.
  • Ability to operate a computer, keyboards, merchandise scanners and mouse in order to accomplish work. 
  • Regular and predictable attendance. 
  • Ability to lift and/or move merchandise and/or kitchen equipment weighing up to 35 lbs. 
  • Environmental conditions:  working with an open flame and/or other heating units, and exposure to variation in kitchen temperature.


Experience and Required Qualifications
  • 1-2 Years kitchen operations experience.
  • Culinary degree or equivalent Sous Chef experience considered in lieu of degree.
  • Demonstrated successful teaching and training experience.
  • Valid Food Handlers / Food Managers Certification.
  • Must be at least 21 years old.
  • Familiarity with MS Office Suite (Word, Excel, Outlook).
  • Familiarity with Zoom and streaming using webcams
  • Proven ability to drive sales and motivate teams.
  • Proven communication skills.


Sur La Table Core Competencies for Everyone
  •  Focus on the Customer: You inspire and delight your customers.
  • Be Genuine: Your communication style is respectful, effective and sincere.
  • Make the Right Call: You effectively blend knowledge, experience, wisdom & decisive action.
  • Take Ownership: You are committed, responsible and provide solutions.
  • Achieve Results: You meet and exceed goals and expectations. 


Pay Range & Benefits
  • $20 - $25/Hour
  • Employee Discount
  • 401K


This job description represents a summary of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Responsibilities, tasks, and duties of the jobholder might differ from those outlined in the job description and other duties, as assigned, may be part of the job. This job description is not an employment agreement or contract. Sur La Table has the exclusive right to alter this job description at any time without notice.


CSC Generation Holdings family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.


CSC Generation Holdings family of brands is committed to the full inclusion of all qualified individuals. As part of this commitment, CSC Generation will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed, please contact hrbenefits@cscshared.com.

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$41600K
$52000K

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What You Should Know About Culinary Lead - Online (Sur La Table), CSC Generation

Join Sur La Table as a Culinary Lead - Online in beautiful Seattle, WA! If you have a passion for cooking and love sharing that expertise with others, this role is perfect for you. Sur La Table is known for offering a fantastic selection of high-quality kitchen goods along with remarkable culinary experiences. As the Online Culinary Lead, you will inspire customers at every step of their culinary journey, blending your culinary knowledge with exceptional teaching skills to support our Online Resident Chef. You'll play a key role in fostering a love for cooking through engaging online classes and interactive sessions. In this position, you'll communicate not only with our dedicated team but also with customers eager to explore new culinary skills. Being an effective communicator and motivator is crucial as you drive business results and encourage participants in our cooking classes. You will also manage the behind-the-scenes logistics, ensuring a smooth, enjoyable experience for everyone involved. A culinary degree is preferred, but relevant experience is also valued. If you're ready to roll up your sleeves, inspire others, and create happiness through the joy of cooking, then Sur La Table is the place for you. Bring your enthusiasm for culinary arts and become a part of a team that believes in the transformative power of good food!

Frequently Asked Questions (FAQs) for Culinary Lead - Online (Sur La Table) Role at CSC Generation
What are the key responsibilities of a Culinary Lead - Online at Sur La Table?

As a Culinary Lead - Online at Sur La Table, your main responsibilities include inspiring customers throughout their culinary journey, supporting the Online Resident Chef, and managing online cooking classes. You will also engage with both employees and customers, ensuring classes are interactive and educational while driving business results through sales and participation in the classes.

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What qualifications do I need to apply for the Culinary Lead - Online position at Sur La Table?

To apply for the Culinary Lead - Online position at Sur La Table, you should ideally possess a culinary degree or equivalent experience in kitchen operations, along with 1-2 years of experience. Additionally, you must have a valid Food Handlers/Food Managers certification and effective communication skills, as these are crucial for engaging with customers and colleagues.

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How does Sur La Table support the development of its Culinary Lead - Online team members?

Sur La Table is committed to the ongoing development of its Culinary Lead - Online team members through comprehensive training programs, mentorship opportunities, and the chance to create and lead culinary classes that enrich the customer experience. This role allows you to share your culinary passion while enhancing your teaching and managerial skills.

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What is the pay range for the Culinary Lead - Online position at Sur La Table?

The pay range for the Culinary Lead - Online position at Sur La Table is between $20 and $25 per hour, providing competitive compensation for your culinary skills and teaching abilities. Additionally, employees enjoy other benefits such as discounts and a 401K plan.

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What are the working conditions for the Culinary Lead - Online role at Sur La Table?

Working as a Culinary Lead - Online at Sur La Table involves a variety of tasks in an engaging environment. While you will work in an online format, some components might require you to be in a physical kitchen setting, handling equipment and teaching techniques. You should be comfortable working in different temperature conditions and with an open flame, and your schedule may vary to accommodate class times.

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Common Interview Questions for Culinary Lead - Online (Sur La Table)
Can you describe your teaching style as a Culinary Lead?

When answering this question, emphasize your approach to creating a welcoming and interactive atmosphere. Discuss how you engage with participants, adapt your teaching to different skill levels, and leverage your culinary knowledge to inspire and motivate learners.

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How do you stay updated with culinary trends and techniques?

To effectively answer this question, highlight your commitment to continuous learning. You might mention attending culinary workshops, online courses, and following industry leaders or culinary trends through social media and publications.

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How would you handle a difficult participant during an online cooking class?

Addressing a challenging participant requires diplomacy and empathy. Describe your strategy for maintaining a positive learning environment, which can include private messages to the participant, adjusting your teaching style, and encouraging a collaborative atmosphere.

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What strategies do you use to drive sales during cooking classes?

To convey your understanding of the business aspect, detail your strategies for integration during classes, such as product recommendations, themed classes linked to current promotions, and offering discounts for future classes or products.

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Can you share an experience where you successfully taught a complex culinary concept?

Use the STAR method (Situation, Task, Action, Result) to illustrate your teaching experience. Focus on how you broke down the complex concept, engaged the participants, and addressed challenges to ensure comprehension and enjoyment.

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What is your experience with remote teaching tools and technologies?

Discuss specific tools you've used, such as Zoom or culinary platforms for streaming, highlighting how you leverage features like screen sharing, breakout rooms, and interactive polls to enhance the learning experience.

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How do you incorporate customer feedback into your classes?

Emphasize the value you place on customer feedback, detailing how you gather insights through surveys or direct communication. Share examples of changes you've made based on participant suggestions that improved their learning experience.

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What gives you passion for working in culinary education?

Reflect genuine enthusiasm for cooking and teaching. Discuss moments that fuel your passion, such as creating memorable experiences for participants and your commitment to culinary arts as a transformative journey.

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What is your approach to collaborating with a team of chefs and educators?

Collaboration is key in this role, so highlight your communication skills, willingness to share ideas, and ability to incorporate diverse perspectives among kitchen staff and other educators into the planning and execution of classes.

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How do you encourage creativity among participants during cooking classes?

Express your belief in creating a safe and supportive environment where participants feel encouraged to experiment. Share methods you utilize, such as open-ended assignments or themed classes, based on seasonal ingredients or cuisine types to foster innovation.

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Full-time, on-site
DATE POSTED
December 23, 2024

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