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Clinical Staff HR Business Partner

Curai Health is an AI-powered virtual clinic on a mission to improve access to care at scale. As the pioneer in deploying machine learning into clinical workflows, Curai Health enables its dedicated, specially trained clinicians to deliver primary care to more people at a fraction of the cost. Easy-to-use and convenient, Curai Health partners with insurers and health systems to keep patients engaged in their care over time, improving health outcomes and reducing costs.


Our company is remote-first and we consider candidates across the United States. Our corporate office is located in San Francisco.


People Operations at Curai

The People Operations team oversees all people-related needs at Curai Health. We are a small and mighty team that supports the organization with excellent care, responsiveness, and flexibility. Responding to the needs of the business keeps us very busy and requires agility and resourcefulness.


We are looking for a Clinical Staff HR Business Partner to join our team. This person will support all aspects of our clinical care team, from recruiting to offboarding and everything in between. A true partner to our clinical team that consists of medical professionals working in our clinic.


Who You Are

The following traits describe the type of folks that we think would be most effective and happy at Curai. You are…

• Agile: Able to multitask and switch gears easily, willing to take on things outside of normal scope.

• Solutions Oriented: Able to assess situations and come up with solutions to meet the needs of the business that are flexible, adaptable, and scalable.

• Responsive: Able to multitask and respond timely to requests, you may be working remotely, but no one will know it as you are always accessible and/or responsive.

• Organized: Able to keep sight on what needs to get done and not let things fall off your plate.

• Strong Ownership: You do what you say you will do and follow through and follow up.

• Mission Oriented: Know our mission and have it guide your passion for supporting our clinical care team.


What You’ll Do

• Responsible for the full life cycle of people support for our clinical staff. This includes all functions from sourcing/recruiting, hiring, onboarding, ongoing staff relationships, performance management (in partnership with leadership), development, offboarding, policy development and maintenance, and compliance.

Recruit, source, coordinate, and support hiring the clinical team (MD’s, NP’s and MA’s).

• Handle all aspects of onboarding and offboarding clinicians (both W2 and 1099) from communications, coordination with operations and IT, payroll, benefits and background checks.

• Maintain, create and audit all Clinical people-related policies, contracts, offers and handbook.

• Document and maintain a Clinician notion home page for all People Related questions and resources (in partnership with Provider Operations).

• Be the face of HR for the clinician team and partner with the other people team members on  employee relations, offsites, engagement survey, team building and change management initiatives.

• Manage the HR side of PTO, 1099 Invoicing, and expenses.


What You’ll Need

• 2-5 years of related HR experience in a Clinical setting (clinic or telemedicine) in the role of provider/HR relations

• Prior recruiting/staffing experience

• Business savviness: we move fast and need folks who can keep up with the pace of the business and if possible, one step ahead

• Knowledge and experience working with HRIS systems (BHR), payroll and benefits platforms, engagement platforms (CultureAmp), Mac systems, and Google Workspace


What We Offer

• Culture: Mission driven talent with great colleagues committed to living our values, collaborating and driving performance

• Pay: Competitive compensation and stock

• Wellness: Unlimited PTO, flexible working hours and remote working options

• Benefits: Excellent medical, dental, vision, flex spending plans, and parental leave programs

• Financial: 401k plan with employer matching


The annual base salary range for this position is between $70,000 and $100,000 annually. Stock grants also play a key part in any offer, they increase your overall compensation package significantly based on company success. Please note that the base salary range is a guideline, and individual total compensation will vary based on qualifications, skill level, competencies, and work location.


Curai Health is a startup with a small, but world-class team from high-tech companies, AI researchers, and practicing physicians, to team members from non-traditional career paths and backgrounds. We also have research partnerships with leading universities across the country and access to medical data that facilitates research in this space. We are a highly collaborative, data-driven team, focused on delivering our mission with funding from top-tier Silicon Valley investors including Morningside, General Catalyst, and Khosla Ventures.


At Curai Health, we are highly committed to building a diverse and inclusive environment. In keeping with our beliefs and values, no employee or applicant will face discrimination or harassment based on race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. To promote an equitable and bias-free workplace, we set competitive compensation packages for each position and do not negotiate on our offers. We are looking for mission-driven teammates, who embody our core values, and appreciate our transparent approach.


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What You Should Know About Clinical Staff HR Business Partner, Curai

Curai Health is on the hunt for a dedicated Clinical Staff HR Business Partner who will play a pivotal role in our People Operations team. If you’re passionate about improving healthcare access using innovative AI technologies, then this is your chance to join our mission-driven team! As a Clinical Staff HR Business Partner, you’ll be the go-to person for all things related to our clinical team, which includes MDs, NPs, and MAs. In this remote role, you’ll support the full lifecycle of our clinical staff's employment—from recruiting exceptional talent to onboarding and offboarding them with grace, ensuring compliance and documentation are always in check. You’ll bring your solutions-oriented mindset to every interaction, helping to create and maintain policies while also serving as the face of HR for our clinicians. Being organized and responsive will be second nature to you, and your ability to multitask will be a huge asset in our fast-paced environment. With 2-5 years of HR experience in a clinical setting and a knack for building strong relationships, you’ll make a significant impact. Plus, you’ll get to enjoy our competitive compensation, unlimited PTO, and the opportunity to be part of a forward-thinking team that's changing the face of healthcare. If you're excited about making a difference and being part of a collaborative environment, we want to hear from you!

Frequently Asked Questions (FAQs) for Clinical Staff HR Business Partner Role at Curai
What are the main responsibilities of the Clinical Staff HR Business Partner at Curai Health?

The Clinical Staff HR Business Partner at Curai Health is responsible for the complete lifecycle of clinical staff support, including recruiting, onboarding, performance management, and offboarding for our team of medical professionals. You will also ensure compliance, maintain HR policies, and foster strong working relationships with our clinical team.

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What qualifications are required for the Clinical Staff HR Business Partner role at Curai Health?

To be considered for the Clinical Staff HR Business Partner position at Curai Health, candidates should have 2-5 years of related HR experience, particularly in a clinical or telemedicine setting. Experience in recruiting and familiarity with HRIS systems, payroll and benefits platforms are essential.

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How does Curai Health support its Clinical Staff HR Business Partner?

Curai Health offers robust support for its Clinical Staff HR Business Partner through a tightly-knit People Operations team. You'll have the resources and collaboration necessary to effectively manage staff relations, engagement initiatives, and change management efforts while ensuring a positive experience for our clinical team.

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What makes the Clinical Staff HR Business Partner role at Curai Health unique?

The Clinical Staff HR Business Partner role at Curai Health stands out due to our mission-driven approach, commitment to inclusivity, and remote-first culture. You will be at the forefront of a healthcare revolution, utilizing AI to enhance patient care while partnering closely with a world-class team.

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What benefits does Curai Health offer for the Clinical Staff HR Business Partner position?

Curai Health offers a competitive compensation package for the Clinical Staff HR Business Partner role, including stock options, unlimited PTO, flexible working hours, comprehensive medical benefits, and a 401k plan with employer matching, ensuring that you have the financial and personal support you need.

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Common Interview Questions for Clinical Staff HR Business Partner
Can you describe your experience with recruiting and onboarding in a clinical setting?

When answering this question, highlight specific examples from your previous roles where you effectively recruited and onboarded clinical staff. Discuss the steps you took to build relationships with candidates and ensure a smooth transition into the organization, focusing on your organizational and communication skills.

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How do you handle employee relations issues in a remote environment?

For this question, discuss your strategies for maintaining strong communication with staff and how you intervene in conflicts or misunderstandings. Emphasize your ability to listen, understand different perspectives, and establish trust, leading to successful resolutions.

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What policies have you developed for HR in a clinical environment?

Share specific examples of policies you've created that successfully addressed clinical team needs. Explain the rationale behind these policies and how they enhanced HR operations, compliance, and employee satisfaction within the clinical workforce.

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How do you ensure compliance with labor laws and regulations in HR?

Discuss your approach to staying informed about relevant labor laws and regulations, as well as how you implement strategies and training within the organization to ensure compliance. Illustrate your process of auditing and reviewing current practices regularly.

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How do you assess the performance and development needs of clinical staff?

Describe your experience with performance management systems and how you’ve effectively assessed development needs through tools like surveys, one-on-one meetings, and engagement metrics. Highlight your commitment to fostering a culture of continuous improvement.

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What experience do you have with HRIS systems and how do you utilize them?

In your answer, highlight the specific HRIS systems you have worked with, detailing how you used these tools to streamline HR processes, track employee data, and enhance reporting accuracy. Discuss your adaptability to new technology systems as well.

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Can you provide an example of how you've dealt with sensitive HR issues?

Offer a situation where you successfully managed a delicate HR issue, emphasizing your attention to confidentiality, empathy, and the steps you took to resolve the issue while still supporting both the employee and company interests.

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What strategies do you use to engage remote clinical staff?

Discuss various engagement strategies you've successfully implemented in past roles, such as regular virtual check-ins, team-building exercises, and ensuring access to resources. Talk about how these strategies have positively impacted morale and engagement within remote teams.

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How do you prioritize competing HR tasks in a clinical environment?

Explain your organizational techniques for managing tasks in a fast-paced environment, such as using project management tools, setting clear priorities based on urgency and impact, and ensuring that you're responsive to your team's needs without letting tasks slip through the cracks.

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How do you stay current with trends in HR and healthcare?

Share your approaches to professional development including attending industry conferences, subscribing to HR and healthcare journals, or participating in relevant online communities. Describe how these practices help you remain informed and innovative in your HR practices.

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Our Mission: Providing everyone access to the world’s best healthcare We see access to healthcare as fundamental to all human beings. Accomplishing this goal requires building a system that is scalable and capable of addressing the challenges to ...

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Full-time, remote
DATE POSTED
January 5, 2025

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