Human Services Manager

As a Human Services Manager at the City of Fort Worth, you will oversee essential programs like the Community Services Block Grant and the Comprehensive Energy Assistance Program. Your primary responsibilities will include ensuring grant obligations are met, managing budgets, implementing community programs, and providing case management services to support community members.

To qualify for the Human Services Manager position with the City of Fort Worth, you need a Bachelor’s degree in fields such as public administration, social work, or sociology, along with five years of relevant experience, including at least two years in a supervisory role. Preferred qualifications include experience in program management and working with community action programs.

The work schedule for a Human Services Manager at the City of Fort Worth is Monday through Friday from 8 AM to 5 PM, with some evening and weekend work required. This flexible schedule is designed to accommodate the needs of the community while ensuring you have a balanced work-life experience.

Human Services Managers at the City of Fort Worth enjoy a comprehensive benefits package that includes 11 paid holidays, medical, dental, and vision insurance, paid time off, a pension plan, and numerous professional development opportunities to enhance your career growth.

The Human Services Manager plays a crucial role in serving the community by managing programs that assist residents in need. Your work will focus on providing case management, ensuring compliance with grant requirements, and fostering partnerships that enable impactful community services.

In my previous roles, I have successfully managed grant applications and ensured compliance with state and federal regulations. I analyze program outputs and outcomes to report effectively to stakeholders, ensuring we meet all grant obligations.

I believe in addressing conflicts head-on through open communication. I ensure team members feel heard and work collaboratively to find solutions that respect everyone's viewpoints, fostering a positive team environment.

I employ community assessments and engage with residents to gather feedback. This helps identify key areas of need, allowing us to tailor programs effectively and create sustainable solutions.

Effective communication is critical in maintaining transparency. I prioritize regular updates, meetings, and reports to keep everyone informed and involved in the decision-making processes.

For successful program implementation, I focus on strategic planning, including thorough budgeting and resource allocation. I also ensure we have the right team in place with clear roles and responsibilities.

In my previous role, I supervised a team of case managers, providing guidance, training, and regular feedback to enhance their performance. I emphasize accountability and support to empower them in their roles.

I utilize metrics and key performance indicators to evaluate program success. Regular data analysis allows us to adjust our strategies and improve service delivery based on community needs.

I prioritize tasks based on urgency and importance, using project management tools to track progress. Time management and delegation are essential to ensure deadlines are consistently met.

In a previous position, I negotiated a contract with a service provider by thoroughly understanding our needs and the provider’s capabilities. By fostering a collaborative relationship, we reached a mutually beneficial agreement.

Ethics are fundamental in my role. I ensure all decisions align with our commitment to integrity and respect for the community, placing the welfare of individuals at the forefront of our mission.