Job details

IT Service Desk Technician

Curaleaf Holdings, Inc. is seeking a skilled IT Service Desk Technician to join their dynamic team, responsible for providing specialized technical support for executives and offering audiovisual support for meetings and presentations. Ideal candidate should have excellent communication skills, a strong technical background, and a passion for delivering exceptional customer service.

Skills

Excellent communication skills
Strong technical background
Phone support experience
Basic ITIL knowledge

Responsibilities

Documenting incidents, problems, and requests in the company ticketing system
Installation, configuration, and support of hardware and software
Providing phone and remote troubleshooting support to team members
Basic network and VOIP phone system troubleshooting

Education

High school diploma or equivalent
IT-related certifications a plus

Benefits

Competitive Pay
Medical, Dental, Vision Benefits
Retirement Plan - 401(K)
Paid Time Off (PTO)
Employee Assistance Program

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Curaleaf Glassdoor Company Review

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CEO of Curaleaf

Matt Darin

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By Curaleaf

Curaleaf is an American cannabis company publicly traded on the Canadian stock exchange and is headquartered in New York City. The company was founded in 2010 and is currently the world's largest cannabis company by revenue.

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