Customer Retention Representative (Remote Sales)

Medical Guardian has been named “Top Workplaces” by the Philadelphia Media Network, “Best Places to Work” by the Philadelphia Business Journal, ranked number 24 in The Philly 100 fastest growing companies, and has made the Inc. 5000 eight years in a row.

Check us out on:

The Muse https://www.themuse.com/profiles/medicalguardian

Glassdoor https://www.glassdoor.com/Reviews/Medical-Guardian-Reviews-E749526.htm

To support our growth, Medical Guardian is seeking a Customer Retention Representative.

Job Description:

Medical Guardian is looking for a Sales Retention Representative to join our Award Winning sales team, located in our state-of-the-art headquarters in Center City, Philadelphia.

We are looking for individuals that have the skill set and ability to develop, drive, implement and deliver. In addition, we want candidates who are goal-driven with a positive, powerful attitude, along with the desire to take ownership of their success!

Residency Requirement:

All applicants are required to have permanent residency in one of the following states :

AZ, NV, DE, FL, GA, KY, MA, MD, MI, NJ, NY, OH, PA, SC, ID, IL, NC, CO, WV, and TX only

More specifics:

Warm leads - NO COLD CALLING.

Extremely short sales cycle, start making commissions quickly.

Weekly coaching and feedback from your team leader to ensure your success.

Growth/advancement opportunities within the company.

Professional atmosphere in a motivating call center environment.

Shift hours are 11:30am - 8pm EST.

Pay & Benefits:

Fully commission based with uncapped earning potential

Paid training program.

Opportunity to enroll in company sponsored 401K, Health, Dental, Life and Disability plans.

Paid Time Off Days

Desired Skills & Experience:

• Computer proficient.
• Sales experience; At least 1-2 years of inside sales experience (background selling to seniors a plus).
• High level of professionalism, honesty, and drive, with a passion to excel.
• Excellent communication, problem solving skills, time management, organization, and multi-tasking abilities.
• Demonstrated success attaining and exceeding production goals.
• Comfortable working on the phone with customers in a high-volume call center environment.
• Ability to listen to customer challenges and issues, provide assistance towards a potential resolution, and drive overall sales

Required Skills:

• 
  Stable, relevant work history.
• Prefer BA/BS; High School Diploma or GED required.
• Must pass a background check and drug screen

Founded in 2005, Medical Guardian is a leading provider of innovative medical alert systems that empower people to live a life without limits. A member of the National Aging in Place Council, Medical Guardian is headquartered in Philadelphia and provides support to hundreds of thousands of people across the country who are ready to take on the next chapter of life while remaining safe living in their own home. Whether it is an in-home system or a mobile device with GPS capabilities, Medical Guardian has the personal medical alert device to meet an array of needs and lifestyles. Medical Guardian has been named “Top Workplaces” by the Philadelphia Media Network, “Best Places to Work” by the Philadelphia Business Journal, ranked number 24 in The Philly 100 fastest growing companies, and has made the Inc. 5000 eight years in a row. Here at Medical Guardian, we believe that we are doing more than selling medical alert devices; we are saving lives. Learn more about Medical Guardian by visiting www.medicalguardian.com .