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Generation Operator - OCC Desk

Company Description

Customized Energy Solutions (CES), a privately-held company, is a leading service provider of market intelligence and operational support services to companies participating in the retail and wholesale electric and natural gas markets. Utilizing deep know-how developed since the inception of the deregulated energy markets, CES provides accurate & timely analysis on regulatory changes, market opportunities, and operational efficiencies for electricity and natural gas commodities. CES is also a third-party asset manager of more than 13,000 MWs of renewable and conventional generation resources across all ISOs in the United States, Ontario, Canada and Guam. CES empowers clients to achieve their goals by helping them navigate the evolving energy markets, complex market rules, and new energy technologies.

Join a rapidly growing company in an exciting and dynamic work environment. As one of the top 100 fastest growing companies in the Philadelphia region, Customized Energy Solutions offers an opportunity for significant professional growth.

Customized Energy Solutions Ltd. has been recognized regionally and nationally for its impressive and sustained growth, including INC. 500 | 5000 and The Philadelphia Business Journal as a Top 100 Companies in Philadelphia, Hall of Fame for five or more consecutive years. It was ranked as one of the “Best Places to Work” by the Philadelphia Business Journal.

Our team of associates at CES is highly motivated, innovative, and passionate about providing excellent Services to our clients. We look for individuals interested in growing with our company, and working in an exciting, open and collegial work environment. Our main office is in Philadelphia, with satellite offices in various U.S. states, Canada, Japan, India and Vietnam.

Job Description

The CES 24-hour Market Operations Center (MOC) provides real time monitoring and control center services remotely from our Center City Philadelphia offices. The MOC manages over 300 power generation assets across the U.S., including hydro, wind, solar, energy storage, natural gas, and other traditional fossil fuel sources. With over 13,000 MWs under management, CES’s MOC monitors and controls more energy than any other third-party provider in the U.S.

The CES MOC consists of two distinct operations desks, a Market Operations Center Desk and an Operations Control Center Desk (OCC). CES is in the process of increasing the staffing for our OCC Desk and is looking for a talented individual with a desire to help support our clients, while also contributing to the overall growth of this company. People who can learn quickly and handle multiple tasks while at the same time being detail oriented enough to make sure things are done right the first time will flourish in this role.

Responsibilities:

  • Applicants must be willing to work a rotating 12-hour shift schedule (6 Person Rotation). This includes nights, weekend and occasionally holidays.
  • Applicants will be expected to submit Real Time and Day Ahead Energy bids and offers on behalf of our clients, consistent with various ISO/RTO market timelines.
  • Applicants must have the ability to actively monitor and control the operating of wind turbines, hydroelectric plants, solar sites, and battery storage facilities, along with the related components.
  • Ensure generation assets are being economically dispatched.
  • Provide and support the coordination of planned, unplanned and emergency outages notifications
  • React and comply with all ISO/RTO requests
  • Applicants must possess the ability to effectively maintain an operations log
  • Strong communication skills and professionalism when on the phone.

Qualifications

  • Associates or Bachelor's degree in Electrical Technology, Finance/Economics, and/or other engineering related degree, or equivalent experience. This includes former Military Nuclear and Fueling operations
  • Experience monitoring GE, Siemens, PI or other Generation SCADA/EMS Systems
  • Preferred PJM or NERC Operator Certification. (CES is willing to train and certify if needed, additionally, individual must be willing maintain the certification through continuing education credits and/or retesting.)
  • Experience demonstrating skills handling multiple tasks simultaneously without losing track of the details at various stages of completion under normal and stressful conditions.
  • Experience demonstrating basic skills using computer applications (for ex: using e-mail, Internet, word processing, excel and/or entering data into an application)
  • Ability to monitor and navigate among several computer screens simultaneously.
  • Responsible individual with ability to complete tasks without continuous, direct supervision and accept accountabilities for all actions.

Additional Information

Customized Energy Solutions offers competitive salary commensurate with experience.  Benefits include performance bonus and profit-sharing Medical Savings Account, comprehensive health Insurance, disability insurance, life insurance, and 401K matching and tuition reimbursement. Excellent opportunities for advancement.

Customized Energy Solutions provides equal employment opportunities to all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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CEO of Customized Energy Solutions
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Stephen Fernands
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Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Generation Operator - OCC Desk , Customized Energy Solutions

Are you looking for an exciting opportunity with a dynamic company? Customized Energy Solutions (CES) is on the hunt for a talented Generation Operator for our OCC Desk in Philadelphia, PA! Here at CES, we're redefining the energy market landscape, providing state-of-the-art operational support and market intelligence to businesses participating in the electric and natural gas sectors. As part of our 24-hour Market Operations Center, you will have the chance to manage over 300 power generation assets nationwide, ranging from renewable sources like wind and solar to traditional fossil fuels. Your role will include submitting real-time energy bids, actively monitoring generation equipment, and ensuring that electricity flows smoothly and economically. We pride ourselves on our innovative team, and we’re excited to welcome individuals who are detail-oriented and thrive in a fast-paced environment. With numerous awards under our belt, including recognition as one of the 'Best Places to Work' in Philadelphia, you can expect room for professional growth along with a competitive salary and robust benefits package. If you’re eager to take your career to the next level and make a real impact in the world of energy, we encourage you to apply for the Generation Operator position at CES today!

Frequently Asked Questions (FAQs) for Generation Operator - OCC Desk Role at Customized Energy Solutions
What responsibilities does a Generation Operator at Customized Energy Solutions have?

As a Generation Operator at Customized Energy Solutions (CES), you'll manage tasks that include submitting real-time and day-ahead energy bids for our clients, actively monitoring the operation of various energy generation assets, and ensuring efficient economic dispatch. You'll also coordinate planned and emergency outages, respond to ISO/RTO requests, and maintain detailed operational logs, all while demonstrating strong communication skills.

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What qualifications are necessary for the Generation Operator position at Customized Energy Solutions?

To be successful as a Generation Operator at Customized Energy Solutions, you should ideally hold an Associate's or Bachelor's degree in Electrical Technology, Finance, Economics, or a related engineering field. Experience with SCADA/EMS systems and familiarity with ISO market requirements, as well as a willingness to pursue operator certification, are highly valued. Previous multi-tasking experience under pressure is essential for thriving in our fast-paced environment.

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Is training provided for the Generation Operator position at CES?

Yes! Customized Energy Solutions is committed to investing in your professional development. While prior experience and education are important, we are more than willing to provide the necessary training and certification for aspiring Generation Operators. We also encourage ongoing education through credits and re-testing to maintain your certification.

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What is the work schedule like for a Generation Operator at Customized Energy Solutions?

As a Generation Operator at Customized Energy Solutions, you'll be working on a rotating 12-hour shift schedule that includes nights, weekends, and occasionally holidays. Flexibility and a readiness to adapt to various shifts are important as you'll be part of a dedicated 6-person rotation ensuring the smooth operation of our Market Operations Center.

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What benefits can a Generation Operator expect at Customized Energy Solutions?

At Customized Energy Solutions, we believe in rewarding our team for their hard work. As a Generation Operator, you can expect a competitive salary along with performance bonuses and profit-sharing. Our comprehensive benefits package includes medical insurance, disability coverage, life insurance, 401K matching, tuition reimbursement, and significant opportunities for advancement within the company.

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Common Interview Questions for Generation Operator - OCC Desk
Can you describe your experience with energy SCADA/EMS systems?

When answering this question, highlight your familiarity and experience with SCADA/EMS systems, specifically mentioning any relevant softwares such as GE, Siemens, or PI. Discuss any hands-on roles you have had in monitoring or managing these systems and how you overcame challenges that came up during your work.

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How do you prioritize tasks in a fast-paced work environment?

In responding, detail specific strategies you use to prioritize, such as creating to-do lists or utilizing project management tools. Emphasize your ability to stay organized while maintaining attention to detail and how these skills have helped you succeed in previous roles.

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What steps would you take to ensure accurate bid submissions?

Discuss your systematic approach to bid submissions, including the importance of adhering to ISO/RTO timelines and double-checking data inputs. Be sure to mention any past experiences where your diligence equipped you to accurately manage bids, ensuring optimized outcomes for your clients.

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How do you handle high-stress situations during emergency outages?

Employ a calm and collected demeanor as you respond, explaining your established techniques for fault diagnosis, problem-solving, and communication during stressful times. Include a brief account of a specific situation where your measured response made a difference in managing the outcome.

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What motivates you to work in the energy sector?

Provide a personal touch by articulating what draws you to the energy sector—mention your passion for renewable energies, interest in technological advancements, or desire to contribute to energy efficiency. Relate this motivation back to how it aligns with CES’s mission and goals.

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Share a time when you needed to learn something quickly on the job.

Reflect on a real-life example where you needed to acquire new skills or knowledge swiftly to tackle a project or issue. Detail the steps you took to learn and how it resulted in overcoming the challenge, demonstrating both your adaptability and lifelong learning mindset.

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Why do you want to work for Customized Energy Solutions?

To make your response compelling, mention specific aspects of CES that attract you, such as its industry reputation, innovative approach, or commitment to professional growth. Showcase your enthusiasm for being part of a company recognized as a top workplace.

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How do you ensure compliance with ISO/RTO regulations?

Illustrate your understanding of ISO/RTO regulations and how you keep updated on their changes. Discuss methods you implement, like checklists or compliance audits, to ensure adherence to guidelines as part of your operational activities.

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Can you provide an example of effective teamwork in a project?

In your answer, cite a specific instance where you collaborated with a team to achieve a goal. Highlight the roles each team member played, how you contributed, and the final outcome to demonstrate your ability to foster teamwork and drive results.

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What are your long-term career goals in the energy industry?

Share your aspirations candidly, mentioning how you plan to advance in the energy sector while expressing a commitment to personal growth and contribution to the industry. Relate these goals to how they align with the opportunities at CES.

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Customized Energy Solutions is committed to promoting economic development through the advancement of transparent, efficient, and nondiscriminatory wholesale and retail electricity and natural gas energy markets. We focus on empowering our clients...

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DATE POSTED
January 14, 2025

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