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CA District Support Pharmacist FT - job 3 of 3

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Job Purpose and Summary:

At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work.  We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our District Support Pharmacists (DSPs) play a critical role in cultivating a culture of excellence within each pharmacy worked by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team.

As a DSP, you have a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. You will work within the district to cover pharmacist scheduling gaps, under the direction of the Pharmacy Manager (PM) and Rx District Leader (DL) to support our pharmacy teams. While working in stores throughout the district, you are accountable for supporting the management, oversight, and operation of the pharmacy and pharmacy team.

The DSP’s responsibilities include, but are not limited to:

  • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices
  • Traveling the district to fill pharmacist shifts as scheduled by the District Performance Coordinator (DPC); overseeing the pharmacy and serving as the Pharmacy Manager’s proxy during bench shifts without overlap
  • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation
  • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty
  • Contributing to positive patient experiences by showing empathy and genuine care and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues
  • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize
  • Supporting the effective management of pharmacy inventory in all pharmacies worked by following—and guiding the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business
  • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
  • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients
  • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey
  • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues

Required Qualifications:

  • Active Pharmacist License in the state where the Store is located
  • Active National Provider Identifier (NPI)
  • Not on the DEA Excluded Parties list

Essential Functions:

  • Ability to travel within a reasonable radius to support market staffing as business needs require
  • Regular and predictable attendance, including nights and weekends
  • Ability to complete required training within designated timeframe
  • Attention and Focus:
    • Ability to concentrate on a task over a period of time
    • Ability to pivot quickly from one task to another to meet patient and business needs
    • Ability to confirm prescription information and label accuracy, ensuring patient safety
  • Customer Service and Team Orientation:
    • Actively look for ways to help people, and do so in a friendly manner
    • Notice and understand patients’ reactions, and respond appropriately
  • Communication Skills:
    • Use and understand verbal and written communication to interact with patients and colleagues
    • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times
  • Mathematical Reasoning:
    • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription
  • Problem Resolution:
    • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options
  • Physical Demands:
    • Be mobile and remain upright for extended periods of time
    • Lift, scan, and bag items
    • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items
    • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm
    • Extend hand(s) and arm(s) multiple directions to place, move, or lift items
    • Control precision; quickly adjust machines to exact positions
    • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist
    • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts
    • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects.
    • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately
    • Have the ability to receive detailed information through oral communication
  • Any additional tasks as directed by Supervisor or Manager

Preferred Qualifications:

  • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting
     

Our diverse work experience empowers colleagues for career success. In addition to skill and experience, we attract and retain colleagues whose beliefs and behaviors are in alignment with our core values of collaboration, innovation, caring, integrity, and accountability.

CVS Health is an equal opportunity employer.  We value and are committed to the full spectrum of diversity in the workplace, including diversity based on gender, race, ethnicity, disability and protected Veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply for CVS Health job opportunities. We comply with the laws and regulations set forth in the following EEO is the Law Poster: EEO IS THE LAW and EEO IS THE LAW SUPPLEMENT. We provide reasonable accommodation(s) to qualified individuals with disabilities. If you require assistance to apply for or perform this job, please contact Colleague Relations team at colleaguerelations@cvshealth.com.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$65.00 - $79.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 07/14/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

CVS Health requires certain colleagues to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for a reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. CVS Health is committed to recruiting, hiring, developing, advancing, and retaining individuals with disabilities. As such, we strive to provide equal access to the benefits and privileges of employment, including the provision of a reasonable accommodation to perform essential job functions. CVS Health can provide a request for a reasonable accommodation, including a qualified interpreter, written information in other formats, translation or other services through ColleagueRelations@CVSHealth.com If you have a speech or hearing disability, please call 7-1-1 to utilize Telecommunications Relay Services (TRS). We will make every effort to respond to your request within 48 business hours and do everything we can to work towards a solution.
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Average salary estimate

$72000 / YEARLY (est.)
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$65000K
$79000K

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What You Should Know About CA District Support Pharmacist FT, CVS Health

Are you ready to make a difference in your community while working with a team that truly cares? At CVS Health, we're searching for a full-time CA District Support Pharmacist to join us in Anaheim, California. Our mission is to enhance healthcare access and improve patient outcomes, and as a District Support Pharmacist, you will play a crucial part in making that vision a reality. Your role will involve stepping into various pharmacies within the district, providing support, and filling in any scheduling gaps as needed. You’ll be the go-to person for overseeing pharmacy operations, ensuring that staff adheres to safety protocols, and engaging with patients to deliver compassionate care. You’ll also have the opportunity to work alongside a talented team, contributing to positive patient experiences and empowering team members to enhance their skills. With your active pharmacist license and strong communication abilities, you’ll help guide the pharmacy team while ensuring that we meet all quality standards. Plus, your responsibilities will include managing pharmacy inventory and providing immunizations, making you a vital part of the healthcare community. Join us at CVS Health, where every day is an opportunity to contribute to a healthier world and make a positive impact on people's lives!

Frequently Asked Questions (FAQs) for CA District Support Pharmacist FT Role at CVS Health
What are the primary responsibilities of a District Support Pharmacist at CVS Health?

A District Support Pharmacist at CVS Health is responsible for overseeing pharmacy operations across multiple locations, ensuring safe and effective medication dispensing, and supporting the management of pharmacy teams. This role includes filling in for pharmacists where needed, engaging with patients to provide compassionate care, and adhering to all safety and legal regulations.

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What qualifications are required to become a District Support Pharmacist at CVS Health in Anaheim, CA?

To qualify as a District Support Pharmacist at CVS Health in Anaheim, CA, you need an active pharmacist license in the state of California, an active National Provider Identifier (NPI), and previous experience in a pharmacy or customer service setting is preferred. Applicants should also be able to maintain compliance with all relevant federal and state regulations.

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How does the District Support Pharmacist role contribute to patient care at CVS Health?

The District Support Pharmacist plays a critical role in patient care at CVS Health by ensuring medications are dispensed safely, providing crucial patient counseling, and offering vaccinations. This position empowers pharmacists to enhance patient health outcomes by delivering clinical services and fostering a culture of compassionate care.

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What skills are important for success as a District Support Pharmacist at CVS Health?

Successful candidates for the District Support Pharmacist position at CVS Health should possess strong communication and customer service skills, attention to detail, and the ability to work collaboratively with a pharmacy team. Additionally, adaptability and the ability to manage multiple tasks effectively are crucial in this dynamic role.

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What opportunities for career advancement are available for District Support Pharmacists at CVS Health?

CVS Health offers a range of career advancement opportunities for District Support Pharmacists, which may include leadership roles within the pharmacy, district management positions, or specialization in clinical areas. Continuous education and professional development are strongly encouraged, allowing pharmacists to expand their skills and expertise.

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Common Interview Questions for CA District Support Pharmacist FT
Can you describe your experience with managing pharmacy operations?

When answering this question, provide specific examples of your experience overseeing pharmacy operations. Discuss how you've ensured compliance with safety protocols, managed inventory, and maintained excellent patient care standards. Highlight the importance of adapting to dynamic pharmacy environments and collaboration with team members.

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How do you handle difficult patient interactions?

In responding to this question, emphasize your approach to empathy and active listening. Describe a specific situation where you turned a challenging interaction into a positive outcome by addressing the concerns of the patient and providing clear guidance and support.

Join Rise to see the full answer
What strategies do you use to ensure accurate prescription fulfillment?

To answer this, explain the systems and procedures you follow to ensure accurate prescription management, such as double-checking medication information, maintaining updated patient records, and training pharmacy team members in best practices for safety and compliance.

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Can you provide an example of how you've improved a pharmacy team's performance?

Share a story where you identified an area for improvement within your team. Detail the steps you took to implement changes, such as additional training sessions or revised workflow procedures, and discuss the positive impact those changes had on team effectiveness and patient outcomes.

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How do you stay updated with changes in pharmacy laws and regulations?

Discuss your commitment to continuous professional development, such as attending workshops, online courses, or reading relevant industry publications. Emphasize the importance of staying informed to ensure compliance and provide the best care possible.

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What role does collaboration play in your work as a pharmacist?

Highlight the significance of teamwork in pharmacy settings. Provide examples of how you've worked closely with other healthcare professionals to resolve patient issues or improve workflows and discuss the value of a collaborative approach in achieving patient-centered care.

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How do you prioritize tasks in a fast-paced pharmacy environment?

Explain your strategies for effective time management, such as assessing urgency and impact, utilizing lists or digital task management tools, and maintaining flexibility to adapt to last-minute changes in workflow.

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What motivates you to deliver excellent patient care?

Share personal anecdotes or experiences that reflect your passion for patient care. Discuss how seeing positive health outcomes and making a difference in people's lives inspire you to maintain high standards in your work.

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Can you describe a challenging case you've handled and its outcome?

Offer a detailed account of a challenging case where you had to utilize problem-solving skills. Focus on the assessment, actions taken, and ultimately the resolution achieved that highlights your critical thinking and patient care capabilities.

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What do you see as the future of pharmacy practice?

Express your perspective on how pharmacy practice is evolving, particularly regarding clinical services and technology. Discuss the importance of pharmacists in healthcare today and how you plan to adapt to future changes in the industry.

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We help people with their health wherever and whenever they need us. And we do it with heart. Because our passion is our purpose: Bringing our heart to every moment of your health™.

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