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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Requisition Job Description

At Aetna, we are committed to helping people on their path to better health. By taking a total and connected approach to health, we guide and support our members so they can get more out of life, every day. We are looking for people like you who value excellence, integrity, caring and innovation. As an employee, you’ll join a team dedicated to improving the lives of Texas members. We value diversity and are dedicated to helping you achieve your career goals.

In this Aetna Network Management Role individual contributor role the contract negotiator:

  • Negotiates competitive contracts with health care providers using pre-determined internal guidelines and financial standards.
  • Negotiates contract language in accordance with Aetna standards, engaging other departments as needed for review and approval of contract terms outside the standards.
  • Conducts competitive and financial analyses to achieve best in market discounts and financial results that are within pre-determined targets.
  • Manages contract performance and works with various internal departments to address questions, issues, and activities related to execution, loading, and ongoing maintenance of provider contracts.
  • Negotiates and supports the implementation of value-based contract relationships in support of business strategies.
  • Manages relationships with key providers and ensures resolution of escalated issues related, but not limited to, claims payment, contract interpretation and parameters, or accuracy of provider contract or demographic information.
  • Negotiates settlements as needed. May recruit providers as needed to ensure network adequacy and achievement of network expansion goals. Maintains accountability for specific medical cost initiatives.
  • Candidates residing in Texas Preferred; however, not required.

Required Qualifications

  • 3+ years of experience negotiating contracts with ancillary providers, physician groups, and IPAs, including contract language, development, and analysis of rate proposals, identifying operational and financial improvement opportunities, and collection and analysis of competitive data and key financial metrics.  Uses competitive and financial data, as well as analysis detail, to negotiate favorable contracts.
  • 3+ years of working knowledge of complex contracting options, provider reimbursement methodologies and terms, and contract setup. Understanding of provider financial issues, industry standard payment policies, regulatory requirements, and competitor strategies.
  • Must be proficient in Word, Excel, and Microsoft Office.


Preferred Qualifications

  • Professional and Ancillary contracting experience.
  • Strong critical thinking, problem resolution, organization, communication, and interpersonal skills.
  • Able to successfully manage multiple negotiations, issues, and other tasks to ensure completion and meet deadlines.
  • Able to manage expectations and maintain strong relationships, both internally and externally.
  • Experience negotiating and/or managing value-based contracts brings added value.


Education

  • Bachelor’s Degree or equivalent combination of education and professional work experience.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$54,300.00 - $159,120.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 06/29/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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Average salary estimate

$106710 / YEARLY (est.)
min
max
$54300K
$159120K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Mgr,Contract Negotiation, CVS Health

At CVS Health, we’re excited to invite applications for the Mgr, Contract Negotiation role. This position is integral to our mission of transforming healthcare, and we’re looking for someone who shares our passion for building a healthier world. As a member of our team, you’ll take a hands-on approach to negotiating competitive contracts with health care providers, utilizing pre-determined guidelines and financial standards. Your expertise in contract language, comprehensive financial analysis, and relationship management will directly contribute to creating value-based contracts supporting our business strategies. You’ll be working closely with various internal departments to ensure the smooth execution and maintenance of these essential provider contracts. We value teamwork and communication, so your ability to manage relationships and resolve issues will be vital to your success in this role. While we're open to candidates across the nation, those based in Texas will find additional opportunities to connect with colleagues deeply invested in improving health outcomes for our members. With a focus on excellence, innovation, and integrity, this position is not just about contracts; it's about making a tangible difference in people's lives every day. Join us in our effort to create more connected, compassionate healthcare experiences!

Frequently Asked Questions (FAQs) for Mgr,Contract Negotiation Role at CVS Health
What are the key responsibilities of the Mgr, Contract Negotiation at CVS Health?

As the Mgr, Contract Negotiation at CVS Health, you'll be responsible for negotiating competitive contracts with healthcare providers, engaging in financial analyses, and managing contract performance. Additionally, you'll ensure the successful implementation of value-based contracts and handle escalated issues related to claims payments and contract parameters.

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What qualifications are required for the Mgr, Contract Negotiation role at CVS Health?

To qualify for the Mgr, Contract Negotiation position at CVS Health, candidates should have at least 3 years of experience in contract negotiations with a focus on provider reimbursement methodologies. A Bachelor's Degree or equivalent experience is also required, alongside proficiency in Microsoft Office tools.

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What skills are important for success in the Mgr, Contract Negotiation position at CVS Health?

Successful candidates for the Mgr, Contract Negotiation role at CVS Health should possess strong critical thinking skills, excellent communication abilities, and a knack for problem resolution. Additionally, strong organizational skills and the capacity to manage multiple negotiations simultaneously are essential for achieving deadlines and maintaining positive internal and external relationships.

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How does CVS Health support career growth for Mgr, Contract Negotiation employees?

CVS Health is committed to employee development and offers support for career growth through training programs, mentorship opportunities, and a culture that values excellence and innovation. We encourage our team members in the Mgr, Contract Negotiation role to pursue their career goals while contributing to our mission.

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What is the expected pay range for the Mgr, Contract Negotiation position at CVS Health?

The expected pay range for the Mgr, Contract Negotiation role at CVS Health is between $54,300.00 and $159,120.00, depending on various factors such as experience and education. This position is also eligible for CVS Health’s bonus and incentive programs.

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Common Interview Questions for Mgr,Contract Negotiation
Can you describe your experience in negotiating healthcare contracts?

Certainly! When addressing your experience in negotiating healthcare contracts, focus on specific instances where you successfully navigated complex terms and achieved favorable outcomes, highlighting your analytical approach and collaborative efforts.

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How do you measure the success of contract negotiations?

Measuring success in contract negotiations can involve evaluating metrics such as cost savings, improved provider relationships, or enhancements in service delivery. Be prepared to share concrete examples reflecting your negotiation success.

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What strategies do you use to build rapport with healthcare providers?

Building rapport with healthcare providers requires strong communication and interpersonal skills. Discuss any strategies you employ, such as active listening, understanding their concerns, and finding common ground to foster a productive partnership.

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Can you provide an example of a challenging negotiation you faced?

When providing an example of a challenging negotiation, structure your answer using the STAR method (Situation, Task, Action, Result). This helps you articulate the context, your objectives, and the outcomes you achieved.

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How do you ensure compliance with internal guidelines during negotiations?

Discuss the importance of familiarity with internal guidelines and how you apply them throughout the negotiation process, including seeking input from relevant departments to maintain compliance.

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What role does data analysis play in your negotiation strategy?

Data analysis is critical in preparing for negotiations. Explain how you utilize historical data, competitive analyses, and market trends to inform your negotiation strategies and ensure favorable outcomes.

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What tools do you utilize in contract management?

When asked about tools for contract management, mention specific software applications such as Excel for data analysis, as well as any contract management systems that facilitate tracking and oversight.

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How do you handle disputes with providers post-contract execution?

Handling post-execution disputes requires effective communication and empathy. Talk about your approach to conflict resolution, emphasizing listening, understanding concerns, and finding amicable solutions.

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How do you prioritize tasks in a dynamic environment?

Prioritizing tasks in a fast-paced environment involves assessing urgency and impact. Discuss techniques for managing your workload, such as maintaining to-do lists and setting milestones for key projects.

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What is your understanding of value-based contracts?

An understanding of value-based contracts reflects knowledge of reimbursement models centering around performance outcomes. Elaborate on how these contracts provide greater incentives for value compared to traditional fee-for-service models.

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DATE POSTED
April 15, 2025

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