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Shopify Specialist

About Darkroom

We're building the future of advertising and are looking for the minds to help us do it.

Darkroom is a progressive omnichannel growth marketing agency focused on retail, e-commerce, and consumer businesses. We have been recognized as one of the fastest growing private companies in America by Inc. 5000 (2023), a top 1% digital advertiser by Varos (2023), and our founders were named Forbes 30 Under 30 recipients for Marketing and Advertising North America (2024).

We are seeking an experienced Shopify Project Manager who combines strong project management expertise with technical Shopify development skills. The ideal candidate thrives in collaborative environments, is proactive in identifying solutions, and has a deep understanding of e-commerce workflows and best practices. If you excel in managing complex projects, are detail-oriented, and possess excellent communication skills, we’d love to hear from you.

This is a fully remote role supporting a team in the EST time zone and is open to candidates based in Brazil, and Portugal.

What You'll Do:

Project Management

  • End-to-end implementation of a new Shopify e-commerce store.

  • Develop project plans, timelines, and budgets that align with business objectives.

  • Coordinate with teams across Design, IT, Marketing, and Business Operations to ensure on-time, on-budget delivery.

  • Monitor progress, resolve roadblocks, and adjust resources or timelines when needed.

  • Provide regular status updates and key metrics to stakeholders.

Shopify Development

  • Customize Shopify themes and templates to meet branding and functional requirements.

  • Performing maintenance, analysis, optimization, and developing new site features and updates.

  • Troubleshooting and resolving issues that may affect platform performance during and post-launch.

  • Install and configure Shopify apps and third-party integrations.

  • Optimize site performance for speed, usability, and SEO.

Technical Leadership

  • Ensure project feasibility and alignment with e-commerce best practices.

  • Evaluate third-party tools and APIs for seamless integration into the website.

  • Stay updated on Shopify features, updates, and industry trends to recommend site improvements.

Collaboration and Communication

  • Serve as the primary point of contact between technical teams, external vendors, and stakeholders.

  • Translate business requirements into actionable tasks for developers.

  • Foster effective communication and resolve problems across all project teams.

What You’ll Need:

Experience:

  • 2 - 3 years in e-commerce or web development project management.

  • Hands-on Shopify development experience.

  • Familiarity with Shopify APIs and third-party tool integrations.

Skills:

  • Expert in Shopify. It is your second language.

  • Proficiency in project management tools (Notion).

  • Strong understanding of SEO, conversion optimization, and e-commerce workflows.

  • Advanced organizational, and time-management skills.

  • Excellent verbal and written english communication skills, with the ability to present complex ideas clearly.

  • Experience with HTML, CSS is a plus

What it's like to work at Darkroom 

We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people. Our team is our most sacred asset, and we offer highly competitive salaries and the following perks:

  • Unlimited Vacation Policy and Holidays: Rebooting is one of the most important parts of growth. At Darkroom, you have access to a flexible vacation policy and 10 holidays throughout the year to keep you recharged and sharp.

  • Location, location, (or no) location: Remote-first culture with a strong community base. With Hubs in the Bay Area, New York, Philly, Lisbon, Sao Paulo, and Barcelona! 

  • Health & Wellness: Company-sponsored medical, dental, and vision benefits, so you can stay as healthy as can be.

  • Parental Leave: flexible parental leave benefits to support new parents during this important transition, ensuring time to bond with their families while maintaining work-life balance.

  • Finances, growth, and retirement: Equity incentives, and a profit-sharing opportunity so we can help you save as the company grows.

  • Endless opportunities for growth: Our agency is founded on an interdisciplinary approach, giving Darkroomers insights into services far beyond your job description. Grow your skills and interests beyond your niche and stay at the forefront of the industry through total immersion in cross-functional collaboration.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements

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CEO of Darkroom
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Lucas DiPietrantonio
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Average salary estimate

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What You Should Know About Shopify Specialist, Darkroom

Are you a Shopify Specialist looking for your next challenge? Darkroom, a leading omnichannel growth marketing agency based in São Paulo, is on the hunt for an experienced Shopify Project Manager to join our innovative team. At Darkroom, we're not just about advertising; we're driving the future of e-commerce and retail. Our stellar reputation has earned us recognition as one of the fastest growing private companies in America, and we're proud to have a team that’s as diverse as the clients we serve. In this fully remote position, you'll be at the forefront of managing the end-to-end implementation of Shopify e-commerce stores. Your project management skills will shine as you collaborate with cross-functional teams to keep projects on track, on budget, and deliver exceptional results. You’ll also flex your technical skills by customizing Shopify themes, performing maintenance, and ensuring our clients’ stores run smoothly. We value communication and collaboration, and as the primary point of contact between technical teams and stakeholders, your ability to translate complex requirements into actionable tasks will be crucial. If you're ready to be part of a dynamic team, enjoy flexible working conditions, and thrive in a fast-paced environment, then we want to hear from you. Join us at Darkroom and help shape the future of advertising together!

Frequently Asked Questions (FAQs) for Shopify Specialist Role at Darkroom
What are the primary responsibilities of a Shopify Specialist at Darkroom?

As a Shopify Specialist at Darkroom, you will primarily be responsible for managing the end-to-end implementation of Shopify e-commerce stores. This includes developing project plans, coordinating with various teams, customizing themes, troubleshooting issues, and ensuring alignment with e-commerce best practices.

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What qualifications does Darkroom require for the Shopify Specialist role?

For the Shopify Specialist role at Darkroom, candidates typically need 2-3 years of experience in e-commerce and web development project management, hands-on Shopify development experience, familiarity with Shopify APIs, strong project management skills, and proficiency in tools like Notion.

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How does the remote work culture at Darkroom benefit Shopify Specialists?

Darkroom’s remote work culture provides Shopify Specialists with the flexibility to work from anywhere, while still maintaining a strong community through hubs in various cities. This allows you to enjoy a work-life balance and connect with a diverse team of professionals committed to innovation.

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What tools and skills are essential for a Shopify Specialist at Darkroom?

At Darkroom, a Shopify Specialist should be an expert in Shopify, with a strong understanding of SEO and conversion optimization. Proficiency in project management tools like Notion, along with organizational and time-management skills, is crucial for success in this role.

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What growth opportunities are available for Shopify Specialists at Darkroom?

Darkroom offers endless opportunities for growth for Shopify Specialists. With an interdisciplinary approach to client services, you'll not only enhance your Shopify skills but will also gain insights into various aspects of the business, keeping you at the forefront of industry trends.

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Common Interview Questions for Shopify Specialist
How do you approach project management for Shopify implementations?

In answering this question, focus on your ability to create structured project plans, set timelines, and manage budgets effectively. Highlight past experiences where you resolved issues and kept projects aligned with business objectives.

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Can you explain a challenge you faced while working on a Shopify project and how you overcame it?

Prepare to discuss a specific challenge, detailing the problem-solving strategies you employed. Emphasize the importance of collaboration with other teams and your proactive approach to finding solutions.

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What experience do you have with customizing Shopify themes?

Discuss your hands-on experience with Shopify themes, including specific examples of customizations you've implemented to meet branding requirements. Show how your technical expertise has benefited your previous projects.

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How do you ensure SEO optimization in a Shopify store?

Highlight your understanding of SEO best practices and how you apply them to Shopify implementations. Provide examples of techniques you've used to enhance site performance, visibility, and conversions.

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What tools do you use for project management and collaboration?

Mention your proficiency with project management tools like Notion, as well as any other tools you've used for collaboration, like Slack or Trello. Explain how these tools facilitate effective communication among team members.

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How do you keep up to date with the latest Shopify features and updates?

Convey your commitment to continuous learning by mentioning resources you utilize, such as Shopify forums, industry blogs, and webinars. Highlight the importance of staying updated to assess site improvements.

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Describe your experience with third-party integrations in Shopify.

Detail your familiarity with various Shopify apps and third-party APIs. Share examples of integrations you've implemented and how they enhanced functionality or improved user experience.

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How do you prioritize tasks during a project?

Discuss your prioritization strategy, emphasizing the assessment of project timelines, dependencies, and stakeholder communications. Explain how you adapt to shifting priorities during implementation.

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What is your process for resolving technical issues in a Shopify store?

Explain your systematic approach to troubleshooting, including how you identify issues, test solutions, and collaborate with developers. Provide an example of a technical challenge you successfully resolved.

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Why do you want to work at Darkroom as a Shopify Specialist?

Reflect on Darkroom’s innovative culture, commitment to growth, and the exciting challenges presented in the role. Share your alignment with the company’s values and your enthusiasm for being part of a forward-thinking team.

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We're building the future of advertising and are looking for the minds to help us do it. We only seek out the best—from our clients to our people.

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DATE POSTED
December 24, 2024

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