Job details

Customer Success Manager

DataCamp is looking for a Customer Success Manager to help organizations grow their data and AI programs across our midmarket and enterprise customer base.

Skills

5+ years in Customer Success experience
SaaS experience is a plus
Strong relationship-building skills
Experience managing a pipeline in Salesforce or other CRM

Responsibilities

Manage the customer lifecycle from onboarding to renewal for over 25 accounts
Launch domestic and global learning initiatives to increase adoption and engagement for thousands of learners
Work with product and marketing to ensure customer feedback influences product roadmap
Demonstrate the value of DataCamp's products to ensure renewals and upsells
Passion for customer service and building relationships

Benefits

Competitive salary
Flexible working hours
International company retreats
Conference and hardware budget
Opportunity to work with a great team

To read the complete job description, please click on the ‘Apply’ button

DataCamp Glassdoor Company Review

3.6

DataCamp DE&I Review

2.8

CEO of DataCamp

Martijn Theuwissen

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By DataCamp

Our mission is to democratize data skills for everyone.Companies and teams of every size use DataCamp to close their data skill gaps and make better data-driven decisions.

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FUNDING

Series C

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Education & Training Services

TEAM SIZE