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Communications Specialist

Our why   

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.   

About the role (your why) 

As a Communications Specialist at Datacom, you will play a pivotal role in shaping our internal communications strategies. You will work closely with the wider communications team to develop clear and impactful messaging that aligns with our business objectives and enhances our brand's reputation. 

Your responsibilities will include crafting written content for various platforms, support with planning and executing communication campaigns, and ensuring that our internal stakeholders are informed and engaged. You will also collaborate with various departments to ensure a consistent communication approach across the organisation. 

Key responsibilities: 

  • Support with developing and implementing communication strategies that effectively convey Datacom's vision, values, and objectives. 
  • Ensure internal communications are delivered to the highest quality standard, within scope, in budget and on time.  
  • Partner with stakeholders to provide communications support on key initiatives across the Datacom Group of businesses. 
  • Monitor and analyse communication trends and metrics to evaluate the effectiveness of communication initiatives. 
  • Manage and maintain Datacom’s intranet.
  • Provide communication support during crises or critical incidents, ensuring timely and transparent messaging. 

What you’ll bring:  

The ideal candidate for the Communications Specialist role will have a strong background in communications or marketing. You should possess excellent writing and editing skills, with an ability to adapt your style for various audiences. Three or more years’ experience working in a corporate environment and familiarity with digital communication tools such as SharePoint and MS365 products are essential. 

We are looking for a proactive communicator who is comfortable collaborating with diverse teams and managing multiple projects simultaneously. Your ability to think creatively and strategically will help us enhance our communications efforts and achieve our business goals. 

Why join us here at Datacom?   

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. As an ANZ company, we have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

At Datacom you'll be recognised and valued for your contributions. We're growing year on year and can provide stability, career opportunity and a collegial, agile, flat-structured environment that empowers people and promotes autonomy. We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. We operate at the leading edge of technology to help ANZ’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

 

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Communications Specialist, Datacom

At Datacom, we're all about making a difference in people’s lives across Australia and New Zealand, and we’re on the lookout for a passionate Communications Specialist to join our team! In this dynamic role, you will be at the heart of our internal communications, crafting engaging and informative messaging that resonates with our team and aligns with our business objectives. Your day-to-day responsibilities will include developing compelling written content for various platforms and collaborating with departments to ensure a seamless and consistent approach to our communications. If you have a knack for turning complex ideas into clear, relatable content and enjoy working on communication campaigns that leave a meaningful impact, you might just be the perfect fit for us. With a strong background in communications or marketing and three or more years in a corporate environment, you’ll have the opportunity to manage and maintain Datacom’s intranet while providing support during critical incidents. Your creativity, strategic thinking, and proactive communication style will not only elevate our internal messaging but also help foster an engaged and informed workforce. Why join Datacom? We maintain the agility and unique culture of a small business while being one of the biggest IT professional services providers in ANZ. You’ll be recognized for your contributions in a supportive environment, replete with perks like remote working options, flexible hours, social events, and robust professional development opportunities. So, if you’re ready to tackle interesting challenges alongside a team that truly values innovation, we want to hear from you!

Frequently Asked Questions (FAQs) for Communications Specialist Role at Datacom
What are the primary responsibilities of a Communications Specialist at Datacom?

As a Communications Specialist at Datacom, your responsibilities will include developing and implementing communication strategies that convey the company's vision and objectives, creating high-quality written content for various platforms, and providing communications support for key initiatives. Additionally, you'll be monitoring communication trends to evaluate effectiveness, managing Datacom's intranet, and providing support during crises to ensure timely messaging.

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What qualifications do you need to become a Communications Specialist at Datacom?

To thrive as a Communications Specialist at Datacom, you should have a strong background in communications or marketing, with at least three years of experience in a corporate environment. Excellent writing and editing skills are essential, as is familiarity with digital communication tools like SharePoint and MS365 products. A proactive communication style and the ability to collaborate effectively with diverse teams are also crucial.

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How does Datacom ensure high-quality internal communications?

At Datacom, ensuring high-quality internal communications involves a commitment to establishing clear messaging aligned with business objectives. As a Communications Specialist, you will work closely with stakeholders to develop strategies that resonate with the workforce while also analyzing metrics to gauge the effectiveness of communication initiatives and make necessary adjustments.

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What kind of work environment can a Communications Specialist expect at Datacom?

A Communications Specialist at Datacom will find a dynamic, collaborative, and supportive work environment. Datacom prides itself on maintaining a flat-structured culture that empowers employees to share their ideas and contribute to the company’s success. With perks like flexible working hours, remote work options, and social events, the work environment is designed to promote both productivity and well-being.

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What opportunities for career growth does Datacom provide for Communications Specialists?

Datacom values the growth of its employees, providing numerous opportunities for career advancement. As a Communications Specialist, you will have access to professional development courses and training to enhance your skills, coupled with the chance to work on diverse projects that align with the company's growth. The organization's stable growth trajectory also offers potential pathways for advancement within various departments.

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Common Interview Questions for Communications Specialist
Can you describe your experience with internal communication strategies?

When answering this question, you should highlight specific strategies you’ve developed or contributed to in past positions. Discuss the methods you used to craft messaging that engaged employees and how you measured the effectiveness of these strategies.

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How do you handle tight deadlines while ensuring high-quality content?

Focus on your time management strategies, like prioritizing tasks and setting realistic goals. Share an example of a time when you successfully met a tight deadline without compromising on the quality of your work, illustrating your adaptability.

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What digital communication tools have you used in your previous roles?

Discuss any relevant tools you’re familiar with, such as SharePoint and MS365 products. Be sure to provide details on how you used these tools to enhance communication effectiveness and efficiency in your past roles.

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Can you provide an example of a communication crisis you managed?

When answering, choose a specific instance where you played a key role in managing a communication crisis. Detail how you assessed the situation, the strategies you implemented, and the outcome, showcasing your problem-solving and communication skills.

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How do you ensure your communication is consistent across various departments?

Explain your approach to collaborating with stakeholders to create a unified messaging strategy. Provide examples of how you’ve ensured consistency in past roles and the importance of clear guidelines in achieving this.

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What is your process for gathering feedback on communication initiatives?

Outline your methods for collecting feedback, such as surveys, focus groups, or team discussions. Highlight the significance of using feedback to refine strategies and improve future communication efforts.

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Describe how you approach writing for different audiences.

Discuss your ability to adapt your writing style based on audience needs and preferences. Provide specific examples of how you’ve tailored messaging for different stakeholders in your previous positions.

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How do you stay updated on communication trends?

Share your strategies for keeping abreast of industry trends, such as following relevant publications, attending workshops, or participating in professional networks. Emphasize the importance of staying informed to enhance your communication strategies.

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What role does creativity play in your communication projects?

Explain how creativity influences your ability to develop compelling messaging and engage your audience. Provide examples of creative solutions you’ve implemented in past projects to overcome challenges.

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How do you measure the success of your communication initiatives?

Discuss the metrics and tools you utilize to evaluate the effectiveness of your communication strategies. Mention specific examples where data analysis led to improvements in your initiatives.

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Full-time, remote
DATE POSTED
January 13, 2025

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