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General Manager - Security Operations and Standards

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

We are looking for an experienced General Manager to lead a team of IT security operations management professionals. You will be developing and implementing strategy and business plans for your business line and the broader Datacom direction. The role will oversee daily business activities, including working alongside colleagues for sales and customer success improving overall business functions.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note that to be successful in this role, you must be an Australian Citizen and be able to achieve a Baseline or NV1 security clearance.

What you’ll do   

As the General Manager Security Operations & Standards, you will be responsible for the following:

  • Operational security policies, standards are implemented across our Managed Operations teams ad aligned to industry best practice and regulatory requirements.
  • Governance and compliance with these policies and standards across the organisation is maintained, closely working with Security Assurance and Cyber Advisory teams to ensure security risks are identified and mitigated.
  • Working with our CISO you and your team will also drive security awareness and education campaigns to foster a security-first culture among our employees and stakeholders.
  • The newly formed security operations team are enabled to ensure that the security and compliance of our customers IT infrastructure, applications, and data is maintained.
  • Provided services such as vulnerability management, application whitelisting, email security, certificate management  etc, are delivered in a standardised, repeatable and where possible, automated way.
  • Security operations are equipped to respond to threats that require preventative measures to be taken, such as zero-day vulnerability or other potential exploits from malicious actors.
  • BCP plans are developed and rehearsed for security scenarios such as ransomware or other incidents of this type,
  • Works with our propositions team to develop solutions that are customer ready and in line with market needs.

 We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

  • Bachelor's degree in Computer Science, Information Systems, Cybersecurity or related field, or equivalent work experience
  • At least 10 years of experience in information security, with at least 5 years in a leadership role
  • Expert knowledge of operational security policies and standards, and industry best practices and regulatory requirements (Moss, ISO27k, SOC2, ASDE8, NZ10, NZ ISM and IRAP)
  • Strong skills in security risk management, governance and compliance, and security auditing
  • Excellent communication, presentation and interpersonal skills, and ability to influence and collaborate with senior stakeholders and cross-functional teams to achieve outcomes.
  • Strong analytical, problem-solving and decision-making skills, and ability to manage multiple projects and priorities
  • Strong analytical and problem-solving skills, with the ability to identify and resolve security issues and risks.
  • Highly motivated and self-driven, with the ability to work independently and collaboratively in a fast-paced and dynamic environment.
  • Proven track record of delivering security projects and initiatives on time, within budget, and with quality.
  • Demonstrated experience in leading and managing security teams, with the ability to coach, mentor, and develop staff.
  • Certifications such as CISSP, CISM, CISA, CRISC, ISO27k LA or equivalent are highly desirable

 

Why join us here at Datacom? 

 Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

 We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

 We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

What You Should Know About General Manager - Security Operations and Standards, Datacom

At Datacom, we're not just about tech; we're about making a genuine impact in the lives of people and organizations across Australia and New Zealand. We're on the lookout for an experienced General Manager - Security Operations and Standards to join our passionate team. In this pivotal role, you will steer a talented group of IT security operations professionals, creating and executing strategic business plans that align with Datacom's overarching goals. Your day-to-day will involve collaborating with colleagues in sales and customer success to enhance our business functions. We operate from various offices across the country, including Adelaide, Brisbane, Canberra, Melbourne, Perth, and Sydney, but we understand the importance of work-life balance and support flexible working arrangements. To thrive in this position, you must be an Australian Citizen and capable of attaining a Baseline or NV1 security clearance. Your responsibilities will include implementing comprehensive operational security policies, ensuring governance and compliance with standards, and driving a security-first culture throughout the organization. You will work closely with our CISO and the newly established security operations team, providing essential services such as vulnerability management and email security. With at least 10 years in information security and proven leadership experience, you bring a wealth of knowledge that can successfully guide your team. At Datacom, we pride ourselves on fostering an agile environment, where you can grow, innovate, and truly make a difference. Join us and be part of a team that values collaboration, recognition, and the pursuit of excellence in technology.

Frequently Asked Questions (FAQs) for General Manager - Security Operations and Standards Role at Datacom
What are the main responsibilities of a General Manager - Security Operations and Standards at Datacom?

As the General Manager - Security Operations and Standards at Datacom, your primary responsibilities will include developing and overseeing security operational policies and governance practices to align with industry standards. You will also lead a team of professionals in identifying and mitigating security risks, ensuring compliance with regulations, and driving security awareness initiatives within the organization.

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What qualifications are required for the General Manager - Security Operations and Standards position at Datacom?

To qualify for the General Manager - Security Operations and Standards role at Datacom, candidates should possess a Bachelor’s degree in Computer Science, Information Systems, Cybersecurity, or a related field, along with at least 10 years of experience in information security, including 5 years in a leadership capacity. Certifications such as CISSP, CISM, or ISO27k LA are highly desirable.

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How does Datacom support work-life balance for the General Manager - Security Operations and Standards role?

Datacom is committed to fostering a healthy work-life balance, offering flexible working arrangements. The company promotes an environment where employees can choose working styles that best suit their needs—whether that’s in-person collaboration in one of our offices across Australia or working remotely from home.

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What opportunities for professional development does Datacom offer for a General Manager - Security Operations and Standards?

At Datacom, we believe in investing in our people. As a General Manager - Security Operations and Standards, you will have access to numerous professional development opportunities including training courses, workshops, and mentoring programs aimed at enhancing your leadership and technical skills to stay ahead in the field of cybersecurity.

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What is the work culture like at Datacom for the General Manager - Security Operations and Standards?

Datacom prides itself on having a dynamic and inclusive culture. As a General Manager - Security Operations and Standards, you’ll enjoy a collegial work environment with a flat structure, where collaboration and idea-sharing are encouraged. You’ll be recognized for your contributions in a setting that values your input and offers a variety of social events and perks for team building.

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Common Interview Questions for General Manager - Security Operations and Standards
Can you describe your experience in developing security operational policies?

In your answer, detail specific policies you have developed in the past, the rationale behind them, and how they aligned with industry best practices. Highlight any measurable outcomes where your policies positively impacted security operations.

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How do you ensure compliance with security standards and regulations?

Discuss your strategies for compliance management, including regular audits, training sessions for staff, and collaboration with legal and risk management teams. Provide examples of how you have successfully maintained compliance in previous roles.

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What measures would you implement to foster a security-first culture in the organization?

Focus on how you would conduct training and awareness campaigns, communicate effectively about security policies, and involve all levels of the organization. Use real examples of previous initiatives that successfully instilled a security-first mindset.

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Describe your approach to managing a team in a fast-paced environment.

Share your management philosophy, emphasizing communication, support, and empowerment of team members. Highlight how you prioritize tasks, manage conflicts, and encourage professional growth in a dynamic setting.

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How do you stay updated with the latest cybersecurity trends?

Explain your methods for staying informed, whether through continuous education, attending conferences, participating in forums, or reading industry publications. Show enthusiasm for learning and adapting to changes in cybersecurity.

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What is your experience with incident response and threat management?

Provide a thorough overview of your involvement in incident response planning and execution, including how you've handled previous security incidents. Highlight specific tools and techniques you've implemented for threat detection and management.

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How do you prioritize security projects and initiatives?

Discuss your decision-making process, mentioning criteria such as business impact, risk analysis, and alignment with organizational goals. Cite past experiences where your prioritization led to improved security outcomes.

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What is your experience with security auditing?

Outline your familiarity with security audits, mentioning any frameworks you have experience with. Explain the audit process you follow and how you report findings to senior management to drive improvements.

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How would you handle a disagreement with a senior stakeholder regarding security measures?

Demonstrate your conflict resolution skills by outlining your approach for discussing differences in a calm, logical manner, emphasizing data and risk assessments to support your recommendations. Show that you value collaboration to find mutually beneficial solutions.

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What role does communication play in your management style?

Share insights into how you prioritize clear and transparent communication within your team and across the organization. Discuss how effective communication aids in building relationships, trust, and ensuring everyone is aligned on security objectives.

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Full-time, hybrid
DATE POSTED
January 13, 2025

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