Senior Functional Consultant Workday - job 1 of 2

To be considered for the Senior Functional Consultant position at Datacom, you should ideally have a strong foundation in Workday, along with Workday HCM Core Certification. Experience in configuring Workday and hands-on involvement in previous implementation projects are also essential. Proficiency in building Reports and Dashboards within Workday will further enhance your candidacy.

As a Senior Functional Consultant at Datacom, you will lead the Workday HCM implementation process which includes requirements gathering, solution design, configuration, and testing. You will also facilitate knowledge transfer sessions and conduct user training to ensure that clients fully understand how to utilize their new systems efficiently.

Datacom values work-life balance and offers its Senior Functional Consultants the flexibility to determine their work arrangements. While we encourage collaboration in our offices located in multiple cities, we also understand the benefits of remote work, allowing you to manage your schedule to suit your personal needs and professional commitments.

In the role of Senior Functional Consultant at Datacom, you will engage in a variety of projects with high-profile clients, focusing primarily on Workday HCM implementations. This multifaceted role will allow you to work across different industries and tackle diverse challenges, ensuring your experience and skills are continually expanded.

Datacom is deeply committed to the professional growth of its employees. As a Senior Functional Consultant, you will have access to exclusive professional development courses, workshops, and networking opportunities. We believe in empowering our employees to further their careers while enjoying an engaging and supportive work environment.

When responding to questions about your experience with Workday implementations, focus on specific projects you've handled. Detail your role, the challenges you faced, and the strategies you employed to overcome those challenges. Highlight measurable outcomes where possible, such as improved efficiency or client satisfaction.

In your answer, emphasize the importance of active listening and client engagement. Describe how you conduct workshops and interviews to elicit detailed requirements, ensuring that you understand the client’s needs and expectations thoroughly. Consider mentioning specific techniques you use to promote open communication.

When discussing your experience with configuring reports and dashboards in Workday, cite specific tools you've used, the types of reports you’ve built, and how you tailored dashboards for clients’ strategic needs. Showcase your understanding of Calculated Fields and how they enhance reporting capabilities.

Select a relevant project and discuss a specific challenge, detailing the context, your role, the actions you took, and the eventual outcome. Highlight your problem-solving and analytical thinking skills, as well as any collaboration with team members or stakeholders involved in the resolution.

In your answer, mention various resources such as Workday community forums, webinars, certifications, and industry conferences. Highlight your commitment to continuous learning and how it benefits your role as a Senior Functional Consultant, ensuring you bring informed insights and solutions to your clients.

Discuss specific strategies you implement, such as regular communication, setting clear milestones, and fostering an open dialogue to manage feedback. Emphasize the importance of building trust with stakeholders and how proactive communication can mitigate risks and ensure project success.

In your response, discuss your approach to conflict resolution, such as fostering open communication, remaining impartial, and focusing on common goals. Provide an example, if possible, to illustrate how you effectively navigated a conflict in a past project.

Share your methods for effectively conducting user training sessions, focusing on engagement techniques and materials you prepare. Discuss how you ensure knowledge transfer is successful, allowing users to feel confident about using Workday post-implementation.

Explain how empathy allows you to build stronger relationships with clients and understand their business needs better. Highlight how being empathetic enables you to tailor solutions more effectively and fosters collaboration, ultimately leading to better project outcomes.

Articulate your enthusiasm for the role by discussing your passion for leveraging technology to solve business challenges. Emphasize Datacom's culture, your desire for growth, and the opportunity to work with high-profile clients in diverse industries as key motivators for applying to this position.