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Business Development Manager - job 1 of 2

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

 

About the Role (your why)  

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities.

Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive environment for our Sales teams led by some of the best mentors and sales minds in the industry!

Our offices are based in Perth, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

 

What you’ll do   

We are looking for an experienced Business Development Manager to join our team in Perth. In this role, you will build direct relationships with the end user organizations and work closely with our Product channel partners to maximize revenue and profit returns against product targets.

Strong knowledge of Perth’s unique market and experience working with a range of government and non-government clients. Your success will also be ensured by your proven ability to build and maintain strong relationships with clients, partners and vendors.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

 

What you’ll bring  

Our ideal candidate will have the following skills and experiences:

  • Strong demonstrated experience working with customers to find the right solution for their needs, ensuring an excellent customer experience from quoting to ordering
  • Proven track record of responding to customer quote and other requests with urgency, exceptional attention to detail and genuine care for our customer needs
  • Willing to learn new technology and solutions we provide
  • Experience with major technology brands and the IT reseller supply process and channel
  • Ability to absorb, apply and communicate technical information to a diverse audience
  • Excellent customer and vendor relationship building and management skills
  • Strong influencing and negotiation skills
  • Experience in using sales CRM for tracking opportunity progression through the sales cycle.

 

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

What You Should Know About Business Development Manager, Datacom

Looking to make a real impact in the tech world? Join Datacom as a Business Development Manager and be part of an inspiring journey that transforms communities across Australia and New Zealand! At Datacom, we've cultivated a thriving culture that values open communication, fun, and constant growth. You'll dive right in by building strong relationships with end user organizations while collaborating with our Product channel partners to hit those all-important sales targets. Your experience with Perth's diverse market and knack for connecting with both government and non-government clients will play a crucial role in maximizing revenue. We pride ourselves on being agile, so your ability to adapt and respond to ever-evolving customer and technology needs will shine here. Expect to engage with cutting-edge technology, managing customer inquiries from the quote stage to order fulfillment, all while fostering a positive experience. Plus, with flexible working arrangements and tailored professional development options, you'll achieve that perfect work-life balance. At Datacom, you’re not just another employee; you’re a valued team member who will be recognized for your contributions in a fun, inclusive, and supportive workplace. Embrace the opportunity today to grow your career while impacting lives through technology!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Datacom
What are the responsibilities of a Business Development Manager at Datacom?

As a Business Development Manager at Datacom, you will be responsible for building direct relationships with end-user organizations and collaborating closely with Product channel partners to maximize revenue and profit returns. Your role will include responding to customer requests with urgency, overseeing the sales cycle using a CRM, and ensuring an excellent customer experience from quoting to ordering.

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What qualifications do I need to become a Business Development Manager at Datacom?

To succeed as a Business Development Manager at Datacom, candidates should have demonstrated experience in customer relationship management, strong negotiation skills, and the ability to communicate technical information effectively. Familiarity with the IT reseller supply process and experience dealing with major technology brands are also essential qualifications.

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How does Datacom support the career development of Business Development Managers?

Datacom is dedicated to employee growth. Business Development Managers enjoy tailored professional development courses, mentoring from industry leaders, and access to a dynamic work environment that encourages innovation and adaptation to new challenges, ensuring you continuously evolve in your career.

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What is the work environment like for a Business Development Manager at Datacom?

The environment at Datacom for a Business Development Manager is supportive and inclusive. We value collaboration and offer flexible working arrangements. You can work in-person or remotely, as we believe in finding the best balance for your team’s success.

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How does Datacom ensure a positive employee experience?

Datacom prioritizes a positive employee experience by fostering a collegial atmosphere, offering perks like social events, chill-out spaces, and flexible hours. We aim to create a friendly and fun workplace where employees feel valued and recognized for their contributions.

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Common Interview Questions for Business Development Manager
Can you describe your experience working with government and non-government clients as a Business Development Manager?

Highlight specific past experiences where you successfully engaged with both types of clients. Emphasize how you navigated their unique needs and requirements, showcasing your adaptability and strong relationship-building skills.

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What strategies do you use to build and maintain relationships with clients and partners?

Share examples of your proactive communication strategies, follow-up routines, and methods for understanding client needs. Provide insights into how these strategies have led to long-term partnerships in your previous roles.

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How do you handle urgent customer requests in a fast-paced environment?

Discuss your method for prioritizing tasks, ensuring nothing falls through the cracks. Share a situation where you successfully managed urgency without compromising the quality of service to clients.

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What role does technology play in your sales process as a Business Development Manager?

Articulate the importance of using sales CRM systems to track opportunities and sales cycles. Discuss how you leverage technology to enhance efficiency and better serve clients.

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Can you provide an example of a successful negotiation you've conducted?

Give a detailed account of a negotiation process where your skills were critical. Highlight your approach, the challenges encountered, and how you ultimately achieved a win-win outcome.

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How do you stay informed about the technology industry and market trends?

Explain your methods for continuous learning, such as attending seminars, subscribing to relevant publications, or networking with industry professionals. Discuss how this knowledge has informed your approach to business development.

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What are the most important metrics you track in your role as a Business Development Manager?

Discuss key performance indicators (KPIs) you consider vital, such as revenue growth, client acquisition rates, and customer satisfaction scores. Explain how tracking these metrics can inform your sales strategy.

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How do you ensure that your sales presentations resonate with diverse audiences?

Share strategies for tailoring your presentations based on the audience's background and technical understanding. Highlight your ability to communicate complex concepts in relatable terms.

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What motivates you to succeed as a Business Development Manager?

Reflect on personal motivations, such as achieving targets, building relationships, or contributing to team success. Cite specific instances that exemplify your drive and commitment to excellence.

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Why do you want to join Datacom as a Business Development Manager?

Express genuine enthusiasm for Datacom’s values, culture, and contributions to the tech sector. Highlight how the company’s mission aligns with your values and how you seek to make an impact within the organization.

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Full-time, hybrid
DATE POSTED
January 13, 2025

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